|
|
|
|
|
|
BMW Garage | BMW Meets | Register | Today's Posts | Search |
|
BMW 3-Series (E90 E92) Forum
>
JW-Tuning - Do Not Buy! Poor Quality Product, Horrible Customer Service, Dishonest!!!
|
|
06-12-2009, 09:05 PM | #89 | |||
General
675
Rep 26,877
Posts
Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA
|
Quote:
Hopefully they make things right. Quote:
Quote:
Goodluck to you man. We both need it. |
|||
Appreciate
0
|
06-12-2009, 11:42 PM | #90 |
MOAR POWERRRR
29
Rep 823
Posts |
wow man, its soo bad it looks like it isn't even for an e90. the damage has been done.
JW-tuning boycott! They are now only trying to save face by doing an exchange, judging on their initial response I won't even give them a look in the future. If you didn't use the power of numbers, they probably would of stiffed you soo hard. They are soo fucked now. Hope the exchange works for you so you can end this nightmare. |
Appreciate
0
|
06-13-2009, 04:32 AM | #92 |
¡Viva España!
387
Rep 7,803
Posts |
Do they not test these items before they sell them?
__________________
24 G20 330i Skyscraper Gray Metallic Black, Open Pore Fine Wood Oak Grain Interior Trim MODS Clear Guard, 15% Ceramic Tint, Floating Caps
|
Appreciate
0
|
06-13-2009, 04:51 AM | #93 |
pewpew
487
Rep 21,165
Posts |
Is this resolved yet? Sorry to hear you got such a poor fitment product. Reminds me of the POS diffuser that Duke Dynamics sells.
it sucks that the vendor puts the customer through so much trouble with a product that they claim 100% fitment. They should know it takes time, effort, money to send the product back and receive a new one. After reading this thread...I am truly disappointed on how JW-Tuning handled this situation. Good job with the detailed pictures of all the problems! |
Appreciate
0
|
06-13-2009, 03:58 PM | #94 | ||
General
675
Rep 26,877
Posts
Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA
|
Quote:
I sure hope they do, I haven't heard anything yet. I'm hoping it's in the mail now but no word yet. It doesn't look like it from the "perfect fitment" Diffuser I recieved. If they had tried to installed it for test fit purposes they would have seen right away that it isn't the slightest bit perfect, and it doesn't fit at all. Quote:
I've heard good and bad things about Duke Dynamics as well but I feel that going with him I probably could have had a bit easier time with a situation like this. I know LTBMW could work his magic there. As for the pictures, I feel that if you're going to make a claim you should be able to prove it. Don't just complain about it, show everyone what you're complaining about, otherwise it's just hearsay. Too many threads in the vendor feedback forums without proper evidence. Thanks guys for all of your support. And thanks JW-Tuning for trying to make this a little better. I look forward to recieving my new diffuser. |
||
Appreciate
0
|
06-13-2009, 07:36 PM | #95 |
I love the ///M3, but I want 550hp ///M5
147
Rep 3,276
Posts
Drives: BMW330iE90
Join Date: May 2006
Location: NYC
|
omg.. that sux!.. i'm sorry to hear about this experience
|
Appreciate
0
|
06-14-2009, 12:46 AM | #96 |
Colonel
142
Rep 2,162
Posts |
Wow Paul. Sorry this happened to you.
I don't understand how people can harp on you for taking a little while to get around to resolving this. Installs and car mods arent always as cut and dry as people want to make it seem. I know from my own experience I had my 3D design diffuser sitting in my office for almost 2 months before i could get it on. I couldn't just install it the next day because my exhaust needed to be modified in order for it to fit. Even putting my diffuser up against my MTECH rear bumper it didn't look like it was going to fit very well, but there was no actual way of knowing until we had it on the car. Luckily it did, but I know what you mean by not wanting to jump the gun and get on their case. 5 days is a ridiculous return policy. Especially on parts that might require professional help. Finding a reputable installer is hard enough. I hope JW can correct all this and own up to it. |
Appreciate
0
|
06-14-2009, 04:37 PM | #97 |
Blue Force Tracker
124
Rep 1,372
Posts |
Wow, just read all 5 pages and that is shitty. It's sad that JW won't do a damn thing about their garbage product until you call them out publicly. Thanks for the heads up!
__________________
Stay safe 855th MP Company! Hosmer/Espinoza you're my boys!! |
Appreciate
0
|
06-20-2009, 05:06 AM | #98 |
Lieutenant
39
Rep 440
Posts
Drives: E91 Touring 320d
Join Date: Apr 2006
Location: Tavannes, Switzerland
|
my quad CF diffuser from JW-Tuning is right now being installed and the are some "huge" gaps on the left and much more on the right. Something about 4-5mm.
i am a bit disapointed of the product's fitment i previously had a single CF diffuser from adamaster, i did much better fit (also they carbon-ed a OEM diffuser, as i saw). sure it was 10x heavier that the JW-Tuning's quad CF diffuser, but it did fit right on the cornes, borners, and so on. we will see once the car is down the lift ...
__________________
E70 X5 35d & M4 F82
Mods to come for the M4, X5 is only for carrying horses and driving in winter |
Appreciate
0
|
06-20-2009, 06:36 AM | #99 |
Major General
153
Rep 5,501
Posts |
I'm done with aftermarket parts from Asia. Everyone claims perfect fitment and then when you get the item, it's either cracked, doesn't fit for shit, paint color is off, etc. It's either OEM or euro for me. Higher standards and quality.
__________________
2007 E92 Montego Blue 335i
|
Appreciate
0
|
06-29-2009, 10:29 PM | #100 | ||||
General
675
Rep 26,877
Posts
Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA
|
Thanks man
Quote:
Quote:
Quote:
Quote:
BMW doesn't even make a CF diffuser for the E90 335 yet though. |
||||
Appreciate
0
|
07-02-2009, 12:34 AM | #103 |
Just some guy
49
Rep 1,531
Posts |
GL bro. keep us up to date. I was gonna buy something from the guy but i didnt trust him cuz hes in hong kong. i dont care where the product is made but if the vendor isnt in the states with a physical address. im not buying from them. Cuz if my product is messed up or i get screwed i wanna know whos ass to go after.
__________________
2008 BMW 335i/Sedan/Alpine White/Terra/Steptronic/Premium Package/Sports package/Comfort Access/USB/Sirius
|
Appreciate
0
|
07-02-2009, 03:19 PM | #105 | |
Brigadier General
163
Rep 3,637
Posts |
Quote:
|
|
Appreciate
0
|
07-08-2009, 10:57 PM | #107 |
Colonel
51
Rep 2,361
Posts |
That's the shittiest CF piece I've ever seen.
__________________
|
Appreciate
0
|
07-26-2009, 10:32 AM | #108 |
Brigadier General
677
Rep 4,080
Posts |
Wow - Hats off to a brilliant company
They have found a way to pawn off the R & D - what a cost savings!! Why do any yourself? Just wait until your customers try and do something like, INSTALL IT, to determine if your prototype works!! Honestly, what the hell?? Did no one at all take a moment to install it, say after popping out the first prototype, to determine that it might be COMPLELETY off?? You wait to sell the POS before determining it needs to be "Redesigned"...nice |
Appreciate
0
|
08-12-2009, 04:16 PM | #109 | ||||
General
675
Rep 26,877
Posts
Drives: 2-325 330 2-335 2-Z4 2-135 X5d
Join Date: Mar 2007
Location: Huntington Beach, CA
|
Nope! Still not resolved an it looks like its not going to get resolved any time soon. I guess I get screwed.
I tried sending them a PM right now and this is the message i recieved: Quote:
Quote:
Quote:
Yup. Definitely sucks! Looks like I just gave away $400. Yeah that's what everyone i've showed the piece to has said. Quote:
|
||||
Appreciate
0
|
08-15-2009, 01:34 AM | #110 |
Banned
77
Rep 1,649
Posts |
Paul - email them at info@jw-tuning.com. They answer there. I finally got a tracking number for their new diffuser yesterday after weeks of no response and emails being sent and finally having to threaten more bad reviews at all bimmer sites I know.
I'll post some pics up to see if they actually fixed the fitment issues but I'm not holding my breadth. |
Appreciate
0
|
Bookmarks |
|
|