E90Post
 


Extreme Powerhouse
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > UK Off-Topic Discussions > Smart parking PCN scam?



Reply
 
Thread Tools Search this Thread
      11-04-2018, 08:44 AM   #1
Chappers 71
Brigadier General
Chappers 71's Avatar
United Kingdom
1170
Rep
3,138
Posts

Drives: E92 335i SE
Join Date: Feb 2016
Location: Kent

iTrader: (0)

Garage List
Smart parking PCN scam?

So we took the puppy to Camber Sands on the 21st October & after finding the council run car park full & the next one with such a steep slope that we couldn't get into it without grounding out the old 35i, so we parked in the Western car park run by smart parking.
We entered the car park at 13:00.01 according to the 'evidence' provided & by the time we had found a parking spot, got the dog out & purchased a three hour parking ticket it was 13:05 according to the ticket as it had a expiry time of 16:05.
We left the car park at 15:43.59 according to the PCN which arrived Saturday morning.
Now I know that I had a valid ticket until 16:05 but unfortunately I no longer have it, I mean it was two weeks ago!
So I took the time to write out an appeal on line asking them to provide me with the evidence that I did not pay for 3 hours parking, this must be easy for them to do as one has to enter the reg of your vehicle to obtain a ticket. I press the submit button only to be informed that my appeal cannot be processed at this time & to try again after 24 hours

What a a joke, how is a couple of pictures of my car entering & leaving their car park evidence?

The fine is 60 if you pay without making a fuss but goes up to 100 if you appeal & lose or don't pay within 14 days of the date on the PCN, which in my case is the 31st.
Ten days it's taken them to get around to issuing this PCN & the parking ticket I purchased has long since been sent on its way to be recycled.

I am still going to ask them to provide me with evidence that I didn't pay for the three hours parking as it can't be acceptable to just send a person pictures of them entering & leaving a car park & expect them to pay 60.....right?
__________________
E92 335i SE
E36 328i sport coupe
E39 540i 6SP manual
E34 M5. E34 525i sport.
VW Jetta Mk2 GTI 16v. 1679cc '67 resto-cal beetle
Appreciate 0
      11-06-2018, 12:03 PM   #2
Chappers 71
Brigadier General
Chappers 71's Avatar
United Kingdom
1170
Rep
3,138
Posts

Drives: E92 335i SE
Join Date: Feb 2016
Location: Kent

iTrader: (0)

Garage List
Tried to appeal again on line last night only to get a message once I had submitted the appeal again saying that my appeal cannot be processed at this time try again after 24 hours.
Has anyone else had a PCN from these guys & what was the outcome? Or do any of you have any advice or comments, I'm curious as to whether this is something that smart parking do to raise some extra money.
__________________
E92 335i SE
E36 328i sport coupe
E39 540i 6SP manual
E34 M5. E34 525i sport.
VW Jetta Mk2 GTI 16v. 1679cc '67 resto-cal beetle

Last edited by Chappers 71; 11-07-2018 at 12:05 PM..
Appreciate 0
      11-07-2018, 11:51 AM   #3
The0pportunist
Captain
The0pportunist's Avatar
United Kingdom
212
Rep
976
Posts

Drives: F13
Join Date: Sep 2012
Location: London

iTrader: (0)

Maybe send a recorded letter ? They should allow you to pay the lower penalty if they reject your appeal.

I'm waiting back on an appeal from the council where i parked up and went inside my parents house before i actually bought my ticket on ringgo app. The road has poor reception for my network which is why i went inside for wifi.

I bought the ticket 2 minutes after the pcn was issued.
Appreciate 1
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 12:26 AM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST