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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > Vehicle OrderTracking Screen Help!



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      01-04-2007, 10:12 PM   #1
GAMEgates
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Exclamation Vehicle OrderTracking Screen Help!

Im pretty sure that when I ordered my 335 coupe I added certain packages. But when im on the Vehicle OrderTracking/Review Order Details it doesnt show my added packages. Is this normal?

Your response is greatly appreciated, thanx..
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      01-04-2007, 10:16 PM   #2
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Quote:
Originally Posted by GAMEgates
Im pretty sure that when I ordered my 335 coupe I added certain packages. But when im on the Vehicle OrderTracking/Review Order Details it doesnt show my added packages. Is this normal?

Your response is greatly appreciated, thanx..
Yep, normal. Call BMW (800-831-1117) or email thru the Owner's Circle site to confirm the configuration.
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      01-04-2007, 10:21 PM   #3
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Be careful, I had always heard it is normal for the packages not to register and I believed that ...until my car arrived without sport package. I had to reorder. :mad:
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      01-04-2007, 10:32 PM   #4
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Quote:
Originally Posted by Jay_325Ci
Be careful, I had always heard it is normal for the packages not to register and I believed that ...until my car arrived without sport package. I had to reorder. :mad:
Justifiable homicide.
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      01-04-2007, 10:48 PM   #5
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Quote:
Originally Posted by MBrown1003
Justifiable homicide.
LOL!

Yep, check out the sticky in this forum. It mentions this issue, but the quickest way is to verify via 800 # customer rep. as MBrown1003 said ^^^. BTW if you ordered Step+Sports+Paddles make sure the paddles got added.
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      01-04-2007, 11:18 PM   #6
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Thanks 4 good info everyone
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      01-05-2007, 12:40 AM   #7
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After I came home from the dealership to check the status. It said my car was pearl black with premium package and automatic option. But I ordered alpine white, with no automatic, just navi and sports package.
After a few days, the order updated itself online.
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      01-05-2007, 04:49 PM   #8
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Thank you for your response. I appreciate the opportunity to assist.

According to our records, your 335i Coupe will be built with the following options:

* Premium Package
* Sport Package
* STEPTRONIC automatic transmission
* Active Steering
* Paddle Shifters
* Comfort Access System
* Park Distance Control
* Navigation system

Thank you for choosing BMW. If you have any further questions, please respond to this e-mail or contact the Customer Relations and Services Department at 1-800-831-1117, Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time.

Sincerely,

Casey Roach
Customer Relations and Services
Representative
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