|
|
|
|
|
|
BMW Garage | BMW Meets | Register | Today's Posts | Search |
|
BMW 3-Series (E90 E92) Forum
>
kw rebuild customer service question
|
|
09-22-2015, 06:25 PM | #1 |
Do you even post BRO?
219
Rep 2,937
Posts
Drives: 330xi
Join Date: Jun 2012
Location: New Jersey
|
kw rebuild customer service question
hey guys
I've been having my kw v1 for about 24k miles and I want to get them rebuilt through kw warranty . any idea if I could just fill out warranty papers and they'll be fine and do it or does something have to be seriously wrong for them to do it? thanks guys
__________________
E90|330xi|SGM|Terra Cotta interior|Forged1 Wheels(one side red the other city lights)|M3 Rep Front Bumper|Msport Rear Bumper|KW V1 Coilovers|K&N Air Filter|OEM Black Grille|Red Cyba Air scoops|DIY Gloss Black Side Splitters|Tee rear splitters|Monkey Air Freshener| |
09-23-2015, 03:42 AM | #2 |
Where'd my VTEC go?
481
Rep 6,067
Posts |
They will rebuild it even if it's not damaged. Contact their customer service and they will walk you through it.
Keep in mind the turnaround can be weeks, so you will need to install your stock suspension and align it in the meantime or leave your car out of service. If you're paying the labor at a shop, you'd have to pay again to reinstall the coils. IMO if you're not having any specific problems with them, then just leave it alone. The warranty is lifetime anyway, so no need to rush to send them in.
__________________
AW/Terra | ZSP | ZPP | ZCW | iDrive | CA
Mods: BC BR coilovers | Blacklines | M-tech rear | dual exhaust | M3 steering wheel | BMW SSK | ZHP shift knob | High-kick CF spoiler | NBT Retrofit M3 front control arms | M3 rear guide rods | Manzo rear toe and camber links | Monroe rear shock mounts | Varrstoen ES1 19x9.5+20 Front, 19x11+25 rear |
Appreciate
1
|
09-23-2015, 08:47 AM | #3 |
Banned
329
Rep 1,739
Posts |
Yeah, I'd go with what VTEC said.
I had my V3's rebuilt recently for a series of reasons: previous owner stripped dampening adjustment, perches jumped threads and were stuck, leaking pistons. Had the coils entirely rebuilt with new pistons. Turnaround was about 3-4 weeks (they were really busy in the midst of changing facilities). Great customer service. So you'll be without coils for a while, and have to shell out for install costs (provided you don't do it yourself). Also, will they rebuild under warranty without there being an issue? Mine are used, so I am not familiar with their original owner warranty policy. |
Appreciate
0
|
09-24-2015, 10:25 PM | #4 | |
Lieutenant Colonel
294
Rep 1,834
Posts
Drives: 08 E90 335xi TiAg
Join Date: Dec 2012
Location: Sacramento, CA
|
Quote:
I ask as yours were used. I have a set of V3's as well and got then used. Very cool if they did them at no cost and good to know. |
|
Appreciate
0
|
09-25-2015, 04:21 AM | #5 |
Where'd my VTEC go?
481
Rep 6,067
Posts |
Warranty covers everything if you're the original owner with receipt. I believe you just need to pay for shipping to them.
They will charge for the rebuild service per damper if you're not the original owner.
__________________
AW/Terra | ZSP | ZPP | ZCW | iDrive | CA
Mods: BC BR coilovers | Blacklines | M-tech rear | dual exhaust | M3 steering wheel | BMW SSK | ZHP shift knob | High-kick CF spoiler | NBT Retrofit M3 front control arms | M3 rear guide rods | Manzo rear toe and camber links | Monroe rear shock mounts | Varrstoen ES1 19x9.5+20 Front, 19x11+25 rear |
Appreciate
0
|
09-25-2015, 08:01 AM | #6 | |
Banned
329
Rep 1,739
Posts |
Quote:
Rebuild is pretty cheap though. When you email them an inquiry, they'll send you a spec sheet with all of the services and prices. |
|
Appreciate
0
|
10-30-2015, 11:27 AM | #7 | ||
Second Lieutenant
63
Rep 296
Posts
Drives: E90 335d | i3 REx
Join Date: Jul 2011
Location: Orange County
|
Quote:
__________________
2011 E90 335d M Sport | KW V3 | M3 Bits (arms/bushings/sways) | JBD | Apex ARC-8 w/PSS
2015 i3 REx | Solar Orange | Tera World | Tech |
||
Appreciate
0
|
10-30-2015, 12:26 PM | #8 |
Banned
329
Rep 1,739
Posts |
|
Appreciate
0
|
11-01-2015, 12:13 PM | #9 | |
Second Lieutenant
63
Rep 296
Posts
Drives: E90 335d | i3 REx
Join Date: Jul 2011
Location: Orange County
|
Quote:
__________________
2011 E90 335d M Sport | KW V3 | M3 Bits (arms/bushings/sways) | JBD | Apex ARC-8 w/PSS
2015 i3 REx | Solar Orange | Tera World | Tech |
|
Appreciate
0
|
11-03-2015, 02:08 PM | #10 |
Lieutenant Colonel
251
Rep 1,869
Posts |
About to start this process, this should answer all your questions.
__________________
07 335xi (2007-2010)
08 Legacy Spec B (08-) 09 335i (2010-) 15 X5 xdrive 35i (2015-) 17 Forester XT (2016-) |
Appreciate
0
|
Bookmarks |
|
|