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      04-28-2007, 08:39 AM   #45
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Quote:
Originally Posted by shadowcoder View Post
People have a tendency in this forum, not to read what other write but
comment blindly. You say it's reasonable to me and I don't care about
the other side of his business which is customer service. And here is
what I wrote. Tell me which part isn't clear to you and where do you get
the idea from what I said, that I thought the other side of his business
which is customer service, was good:

"What he lied about is when he said he was going to ship them, when he
said he had already shipped them and when he actually did all that. Is he
a terrible businessman? No doubt about that. Did he handle this whole
thing in the worse possible way? You bet."
so why are you waiting for the product to arrive before leaving a feedback??? felix's customer serivce sucks, and he overcharged all of you guys shipping. that should be enough to deserve a negative feedback.
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      04-28-2007, 12:09 PM   #46
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Quote:
Originally Posted by shadowcoder View Post
People have a tendency in this forum, not to read what other write but
comment blindly. You say it's reasonable to me and I don't care about
the other side of his business which is customer service. And here is
what I wrote. Tell me which part isn't clear to you and where do you get
the idea from what I said, that I thought the other side of his business
which is customer service, was good:

"What he lied about is when he said he was going to ship them, when he
said he had already shipped them and when he actually did all that. Is he
a terrible businessman? No doubt about that. Did he handle this whole
thing in the worse possible way? You bet."
It not that the fact that you weren't clear, its the fact that you don't see customer service and the product as one. You clearly see it two separate things. I never said that you thought customer service was good. Please reread my post and the analogy I gave about a restaurant.

I am very suprised that a businessman would be able to separate a business transaction experience so clearly in his mind between the product he receives and the customer service he has experienced.

Are you waiting to say that experience was bad, but I got a great product?

Cause I don't follow your logic. I have no idea what business you are in. But let's say for example you sell widgets. You need to buy material to make your widgets, so you order from someone a 100 pounds of steel. Now this person tells you I will ship your materials, no problem, don't worry k buddy? I will ship it out this date. You wait and you wait. You call and you ask and you eventually find out he still hasn't shipped them out. He finally does three months later from the original agreed upon date.

Do you still do business with him after that?

Do you see what I am getting at? I don't understand at all how in your mind, you can separate that whole experience and not say, I am never doing business with this man again.

You are entitled to your way of thinking, but I am just trying to understand where you are coming from, cause it makes absolutely no sense to me.
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      04-28-2007, 01:28 PM   #47
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i think what shadowcoder is doing is waiting for his product to get into his hands in 1 piece and shipping is covered by felix before he goes apeshit on felix. hes trying to cover his ass. at the same time he feels like he needs to say a bunch of baloney so he doesnt get on felix's bad side. shadow, just keep in mind, whatever the quality or condition of the product is when u receive it will be as is though. felix may cover the shipping from ny to ca, but dont expect a replacement if something wrong does happen.

and seriously where did minipuck say u dont care about bad service? he's simply saying service goes hand in hand with the entire experience. if felix dropped the ball in service, the entire experience is a negative one. hes taking notice that you are reserving judgement even though u openly admit there was no customer service, and only neglect. that you are still reserving judgement because somehow the product finally arriving at your doorstep will amend every wrong felix did. but i disagree, im pretty sure its just that u are scared of pissing felix off
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      04-28-2007, 03:36 PM   #48
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Quote:
Originally Posted by longtran View Post
so why are you waiting for the product to arrive before leaving a feedback??? felix's customer serivce sucks, and he overcharged all of you guys shipping. that should be enough to deserve a negative feedback.
I am waiting for the product to arrive before leaving feedback because I
want to leave feedback from start to finish. Including his product. You
still don't get it? And which company have you seen seeking your feedback
before the whole process is finished and you have received their product?

Last edited by shadowcoder; 04-28-2007 at 04:04 PM..
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      04-28-2007, 03:55 PM   #49
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Quote:
Originally Posted by Minipuck V 2.0 View Post
It not that the fact that you weren't clear, its the fact that you don't see customer service and the product as one. You clearly see it two separate things. I never said that you thought customer service was good. Please reread my post and the analogy I gave about a restaurant.
I see them as different because they are different. That's why one is
called customer service and the other isn't. Bad customer service it may
be but it goes to say nothing about the product itself. For the n-th time
I want to give a review on the whole process including his product. And
again, like when I started pointing out his delays and him missing the
deadlines, people are getting on my case. Everyone bitched and moaned
when I said this was going the wrong way and now see the results.

Quote:
Originally Posted by Minipuck V 2.0 View Post
I am very suprised that a businessman would be able to separate a business transaction experience so clearly in his mind between the product he receives and the customer service he has experienced.
When you end up working in a big company you will see that customer
satisfaction means a lot of things and is measured in many different ways.
One section will include things like customer service and another will have
questions about the product itself and its quality.

Quote:
Originally Posted by Minipuck V 2.0 View Post
Are you waiting to say that experience was bad, but I got a great product?
If that's the truth, yes. And everyone should make that distinction with a
big warning however about the bad customer service, the missing of the
deadlines and the lies about the shipping.

Quote:
Originally Posted by Minipuck V 2.0 View Post
Cause I don't follow your logic. I have no idea what business you are in. But let's say for example you sell widgets. You need to buy material to make your widgets, so you order from someone a 100 pounds of steel. Now this person tells you I will ship your materials, no problem, don't worry k buddy? I will ship it out this date. You wait and you wait. You call and you ask and you eventually find out he still hasn't shipped them out. He finally does three months later from the original agreed upon date.

Do you still do business with him after that?
On the specific example that you mentioned, it depends on how critical to
my business the delay was and how did he try to make things right. For
example, did he compensate me for my shipping? Did he give me a discount
on the final price to make up for his delays? In business, even though we
would like it to be, it's not all black and white.

Quote:
Originally Posted by Minipuck V 2.0 View Post
Do you see what I am getting at? I don't understand at all how in your mind, you can separate that whole experience and not say, I am never doing business with this man again.

You are entitled to your way of thinking, but I am just trying to understand where you are coming from, cause it makes absolutely no sense to me.
It has a lot to do with age and your experiences in life. Working and non
working ones. And when you get older you will start seeing things differently
and from different angles which you can't right now.

And at the end of the day, opinions are like ass holes everyone has one.
All you have to do is that and at the end agree to disagree like
an adult. Silly and sarcastic comments have no place in adult, mature
conversations and business talk among strangers. Doesn't add anything to
it.
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      04-28-2007, 03:59 PM   #50
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Shadowcoder, i understand what youre saying, cause i plan on doing the same thing

basically, reason im waiting is, and i know felix business sucks hardcore and i have enough proof to verify that, but when i give him a feedback, i want to be able to tell people my 100% experience from step 1 to step 10, regardless of even though step 1-5 sucks.
so instead of people arguing on his behalf that i only experience the first half and that i was quick into judgment sort of say
i can turn it around, say fuk u, and say i wasn't, i gave felix more than enough chances.
plus i want to give a negative feedback so people wouldn't have 2 thoughts of doing business with felix,.. ever.
hope this makes sense?

and im sure felix will never come back.
at least not to his previous GBs.
you all witness on what he said on the HARTGE gb, he stated that his work is done,
which is that the items were shipped.
he doesn't give two fuks about our feedback.
cause if he did, he would be posting replies already.




Felix@europassion, The Next Trendix
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      04-28-2007, 04:12 PM   #51
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Quote:
Originally Posted by uhaulball View Post
i think what shadowcoder is doing is waiting for his product to get into his hands in 1 piece and shipping is covered by felix before he goes apeshit on felix. hes trying to cover his ass. at the same time he feels like he needs to say a bunch of baloney so he doesnt get on felix's bad side. shadow, just keep in mind, whatever the quality or condition of the product is when u receive it will be as is though. felix may cover the shipping from ny to ca, but dont expect a replacement if something wrong does happen.

and seriously where did minipuck say u dont care about bad service? he's simply saying service goes hand in hand with the entire experience. if felix dropped the ball in service, the entire experience is a negative one. hes taking notice that you are reserving judgement even though u openly admit there was no customer service, and only neglect. that you are still reserving judgement because somehow the product finally arriving at your doorstep will amend every wrong felix did. but i disagree, im pretty sure its just that u are scared of pissing felix off
What makes you think I am scared of pissing felix off or that I don't get
on his bad side?
I said it before and I'll say it again. He ships the product and I get it and
it's how I want it to be, he gets paid (I'm not a thief). He doesn't ship the
product, I don't receive it or it comes badly damaged, painted neon purple
or anything else, then he doesn't get paid (he is not a thief either). And
I'm not going to wait for a replacement either. We will go our seperate ways
like adults. And in the unlikely event that he wanted to screw me over, well
tough shit, it won't happen because it can NOT happen I've made sure
of that. As far as the delays in the shipping, I will discuss it with him when
I get a chance.
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      04-28-2007, 05:09 PM   #52
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I'll give an example of another GB that's going wrong already in the deadlines
so that you guys can see that this is not only Felix's "previlege".

The forged wheels GB that I am in. Promised day was 45 days after the end
of the GB. That would put us to get the wheels middle of May. Guess what.
It's not happening.

Promised to have this "definitely" happen before the summer. Guess what.
That's not happening either since I was told that the rear wheel will be ready
start to middle of June. If I am to approach this as you guys do then I would
say already that the overall experience is starting to go down because we
have a delay of 1 month and I should be screaming about it
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      04-29-2007, 01:48 AM   #53
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Quote:
Originally Posted by shadowcoder View Post

And at the end of the day, opinions are like ass holes everyone has one.
All you have to do is that and at the end agree to disagree like
an adult. Silly and sarcastic comments have no place in adult, mature
conversations and business talk among strangers. Doesn't add anything to
it.
I don't think I was sarcastic at all in any of my replies, could you please point at which comments I made that you felt were silly and sarcastic.

You are right that maybe I have to accept that I can't see it from your point of view.

That has been my aim the entire time to understand where you are coming from since my mentality as a businessman is very different from yours.
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      04-29-2007, 03:01 AM   #54
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Quote:
Originally Posted by Minipuck V 2.0 View Post
I don't think I was sarcastic at all in any of my replies, could you please point at which comments I made that you felt were silly and sarcastic.
You didn't. That wasn't directed at you. That's why it was in a new
paragraph. Someone else did and hence I made it as a general comment.

Quote:
Originally Posted by Minipuck V 2.0 View Post
You are right that maybe I have to accept that I can't see it from your point of view.

That has been my aim the entire time to understand where you are coming from since my mentality as a businessman is very different from yours.
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      04-29-2007, 09:45 PM   #55
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Quote:
Originally Posted by slammedbimmer View Post
when you guys finally get your products, start seperate threads on the whole ordeal and give them a bump everyother day if they die out. also, leave comments in vendors feedback.
for the meatime, hopefully people will search for words like:
Replica, lip, bodykit, body kit, Euro-Passion, USD, fitment, GB, sea freight,
Air freight, hartge, CSL trunk repilaca
+1 Felix has just deleted all the Threads regarding the Group Buy on the Hartge, ACS, and Mercedes products. the packages have not even come into our possession yet and the evidence of the shitty GB has been erased.
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      04-29-2007, 11:25 PM   #56
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He's already trying to cover his tracks....what a scum.
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      04-29-2007, 11:40 PM   #57
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Quote:
Originally Posted by ACS_HARTGE_BENZ?!GROUPBUY View Post
+1 Felix has just deleted all the Threads regarding the Group Buy on the Hartge, ACS, and Mercedes products. the packages have not even come into our possession yet and the evidence of the shitty GB has been erased.
Is there any way mods/administrator can restore these threads?
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      04-30-2007, 12:54 AM   #58
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whats the addmin contact information?
we have the next trendix ( possibly even worse) on the loose
yet we dont do anything about it.
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      04-30-2007, 01:02 AM   #59
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try PM-ing jason or marke90m3
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      04-30-2007, 10:49 AM   #60
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felix's products sucks. i've seen it. end of story.
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      04-30-2007, 11:33 AM   #61
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Quote:
Originally Posted by shadowcoder View Post
You didn't. That wasn't directed at you. That's why it was in a new
paragraph. Someone else did and hence I made it as a general comment.
Thanks for the clarification
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      04-30-2007, 11:04 PM   #62
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Quote:
Originally Posted by longtran View Post
felix's products sucks. i've seen it. end of story.


hey long! are you sure?I bought hamann lip from your source and the quality is very very sucks.dont even think about it.

you want me to take pics of the invoice?I can do it too//
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      04-30-2007, 11:06 PM   #63
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To Arabian Knights:

you are describing me as 'thief' on the itrade.I dont mind if you say that.
let all the members at this forum judge for it.
If Iam such a thief,I would run away from you money but Iam not!
Sorry to say that.

you can say whatever you like at this forum.and Iam firmly stand on my position.

There is a words" let the dogs bark and keep walking straight"
thnx
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      04-30-2007, 11:07 PM   #64
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Quote:
Originally Posted by longtran View Post
so why are you waiting for the product to arrive before leaving a feedback??? felix's customer serivce sucks, and he overcharged all of you guys shipping. that should be enough to deserve a negative feedback.



Mr Long Long .

You are taking on your side only.

Did I charge too much?where are you buddy?indonesia?go check yourself k.

think before you talk.
thnx
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      04-30-2007, 11:09 PM   #65
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Quote:
Originally Posted by xtlwulf View Post
Shadowcoder, i understand what youre saying, cause i plan on doing the same thing

basically, reason im waiting is, and i know felix business sucks hardcore and i have enough proof to verify that, but when i give him a feedback, i want to be able to tell people my 100% experience from step 1 to step 10, regardless of even though step 1-5 sucks.
so instead of people arguing on his behalf that i only experience the first half and that i was quick into judgment sort of say
i can turn it around, say fuk u, and say i wasn't, i gave felix more than enough chances.
plus i want to give a negative feedback so people wouldn't have 2 thoughts of doing business with felix,.. ever.
hope this makes sense?

and im sure felix will never come back.
at least not to his previous GBs.
you all witness on what he said on the HARTGE gb, he stated that his work is done,
which is that the items were shipped.
he doesn't give two fuks about our feedback.
cause if he did, he would be posting replies already.




Felix@europassion, The Next Trendix


Sorry Iam still here monitoring.I wont run away.Iam still doing business at this forum
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      04-30-2007, 11:11 PM   #66
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First of all guys,

as I told to all my group buyers,that I jsut went back from China for business trip.and yet there is some of them are telling me "BS" which is ok for me.

if I dont take this issues,I wont reply to you guys.

thnx
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