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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > Alufelgen UK Group Buy - Delivery Thread



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      05-27-2010, 03:06 AM   #67
James_335i
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Hello everyone

I am sorry to be the bearer of bad news, but the wheels did not make the shipment on the 13th.

I asked Alufelgen if the wheels shipped, and they confirmed around the 15th that they had. Over the last 10 days or so I have been trying to get the shipping documents (bill of lading) without this I couldn't clear the goods of the boat. Yesterday I received an email saying that the shipper had not shipped the pallets and the vessel was delayed

The new dates are as follows, ETD: 31.5.10, ETA, 12.06.10

I now have the shipping information which will make my life allot easier as I can track the shipment

Sorry guys, I know we all wanted these ASAP but unfortunatley its out of my hands

Will update you all with any news as soon as I hear it.

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      05-27-2010, 03:32 AM   #68
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I'll cope without them for the meantime! Thanks for your work so far in trying to manage this
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      05-27-2010, 03:33 AM   #69
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No worries James - I had similar troubles with another US supplied group buy over on the M3post forum - they are just a nightmare to deal with and customer service is virtually nil. That GB didn't actually happen in the end as I just gave up dealing with the supplier, so all credit to you and Phil for sticking this one through.

I thought it was odd that I got an automated email last night at 22:06 from Morr Wheels saying the goods had been shipped

So looking forward to receiving these as well
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      05-27-2010, 03:46 AM   #70
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no worries James, you've been spot on.

We'll forgive Alufelgen as long as this revised shipping date isn't broken.
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      05-27-2010, 04:21 AM   #71
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Quote:
Originally Posted by M3-FAST View Post
I thought it was odd that I got an automated email last night at 22:06 from Morr Wheels saying the goods had been shipped
I thought that as well

It's only a couple of weeks delay so it's not too disastrous. I will be engrossed in the world cup by the time they arrive anyhow
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      05-27-2010, 04:49 AM   #72
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I would'nt be able to pick up until the 12th anyway, so no issue here.
Thanks for your help on this James.
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      05-27-2010, 09:29 AM   #73
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Sorry about this guys

Looks like I'll have to slow down for a couple of weeks to eek out my barely-legal rear tyres
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      05-27-2010, 09:51 AM   #74
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Sorry about this guys

Looks like I'll have to slow down for a couple of weeks to eek out my barely-legal rear tyres
You and James have nothing to apologise for. You guys have done all the leg work for us. It's no-ones fault on this side of the Atlantic........
I hope England kick USA ass in the World cup
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      05-27-2010, 10:07 AM   #75
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James is correct. We received an email last night from DBShenhker TWO WEEKS after the shipment was supposedly on board stating that they are sorry that the vessel has been delayed. This was only after chasing them FOR WEEKS after the bill of lading that James needed. We have had great service from DBS from their air freight department but their ocean department is a disaster. My deepest apologies again. I`ll stay on top of them to make sure everything goes as planned.
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      05-27-2010, 11:35 AM   #76
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If it's their mistake due to shipping delay could you get Schenker to air freight them instead for the same rate, saying you need them delivered for a specific date?
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      05-29-2010, 08:12 PM   #77
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Get some pics up , (when they're fitted)
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      06-01-2010, 08:03 AM   #78
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Quote:
Originally Posted by James_335i View Post
Hello everyone

I am sorry to be the bearer of bad news, but the wheels did not make the shipment on the 13th.

I asked Alufelgen if the wheels shipped, and they confirmed around the 15th that they had. Over the last 10 days or so I have been trying to get the shipping documents (bill of lading) without this I couldn't clear the goods of the boat. Yesterday I received an email saying that the shipper had not shipped the pallets and the vessel was delayed

The new dates are as follows, ETD: 31.5.10, ETA, 12.06.10

I now have the shipping information which will make my life allot easier as I can track the shipment

Sorry guys, I know we all wanted these ASAP but unfortunatley its out of my hands

Will update you all with any news as soon as I hear it.

B.Rgds
James
They on the "boat" yet?
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      06-01-2010, 08:24 AM   #79
James_335i
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I asked yesterday & I am waiting for Alufelgen to confirm
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      06-01-2010, 10:38 AM   #80
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James, it seems I'll be in SE26 on the 21st June so I can collect the alloys if that's ok?
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      06-01-2010, 03:11 PM   #81
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Quote:
James, it seems I'll be in SE26 on the 21st June so I can collect the alloys if that's ok?
No problem
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      06-01-2010, 03:39 PM   #82
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cmon Alufelgen, get your finger out! did they make the boat or not?!?
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      06-02-2010, 02:20 AM   #83
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Quote:
Originally Posted by jimmylimmy View Post
cmon Alufelgen, get your finger out! did they make the boat or not?!?

If we don't get some positive news from them soon, I'll be backing my credit card payment to them. Their customer service is shite
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      06-02-2010, 03:28 AM   #84
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Let's hope their wheels aren't as bad as their customer service...........
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      06-02-2010, 03:50 AM   #85
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To be fair to Alufelgen they did explain that DBShenker air frieght usually respond to requests quickly where as DBShenker sea freight don't. I think this is the nature of the beast for air freight vs sea frieght.

I'm itching to get my new wheels, I really am, but we do need to have some patience...........sigh.
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      06-02-2010, 03:53 AM   #86
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I have been on the phone to Schenker UK and they are tracing it for me, lets hope they find it!

I would not have suggested sea freight if it was always like this
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      06-02-2010, 04:31 AM   #87
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Originally Posted by James_335i View Post
I have been on the phone to Schenker UK and they are tracing it for me, lets hope they find it!

I would not have suggested sea freight if it was always like this
Don't beat yourself up on the way this is turning out James, it far from your fault.
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      06-02-2010, 04:44 AM   #88
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Like everyone else, I just want confirmation and the wheels !
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