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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Psyspeed still hasn't shipped my order TEN days after payment!



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      11-30-2013, 08:18 PM   #23
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Quote:
Originally Posted by Arben72 View Post
Is that their number in the URL. 866-207-3722. But 9 days is unacceptable for me.
Oh yeah, not sure how I missed that thanks! I will be calling them!
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      11-30-2013, 08:35 PM   #24
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I placed an order with another vendor on Black Friday and it was shipped out the same day. I got several emails confirming the order and the shipping details. You've waited far too long.
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      11-30-2013, 08:54 PM   #25
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Quote:
Originally Posted by Fortyb View Post
Holidays are not this is a business. And what business would take off for 9 days it's just Thanksgiving.... In that amount of time you should have at least got a response back on your product.


Holidays shouldn't even be an excuse for not sending a proper response, even if it's an automated email!
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      11-30-2013, 11:26 PM   #26
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Quote:
Originally Posted by Arben72 View Post
Is that their number in the URL. 866-207-3722. But 9 days is unacceptable for me.
That would be funny that they put the phone number in the URL, but not anywhere on the site itself!!!
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      12-01-2013, 05:16 PM   #27
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kingofthedemo,

Apologize for the mishap, we shipped it when we emailed the tracking number to your order via USPS. Their tracking system is poor over the holidays. If it still didn't show movement on Monday, we will reship another 2 yards fabric you purchased via UPS.

Again, we apologize for the inconvenience and happy holidays.

Last edited by PYSpeed.com; 12-01-2013 at 05:26 PM..
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      12-01-2013, 07:06 PM   #28
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Quote:
Originally Posted by PYSpeed.com View Post
kingofthedemo,

Apologize for the mishap, we shipped it when we emailed the tracking number to your order via USPS. Their tracking system is poor over the holidays. If it still didn't show movement on Monday, we will reship another 2 yards fabric you purchased via UPS.

Again, we apologize for the inconvenience and happy holidays.

I received a tracking number when you guys used USPS.com to print a shipping label, once a shipping label is printed a tracking number is generated, but this does not indicate the package was shipped! I also own a business that uses USPS for shipments, and I can assure you that their tracking system operates the same irrespective of the holidays. As soon as USPS receives the parcel, it is scanned into their system, and this information is updated on their website as soon as it is scanned in. My package was never shipped, otherwise it would have been scanned into their system! You guys just printed a label and sent me a tracking number to stall me! If you would have actually sent it when you claimed, I would have received it by now!

PRE-SHIPMENT TRACKING NUMBER: https://tools.usps.com/go/TrackConfi...00830038317575
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Last edited by kingofthedemo; 12-01-2013 at 07:13 PM..
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      12-02-2013, 11:02 AM   #29
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Quote:
Originally Posted by PYSpeed.com View Post
kingofthedemo,

Apologize for the mishap, we shipped it when we emailed the tracking number to your order via USPS. Their tracking system is poor over the holidays. If it still didn't show movement on Monday, we will reship another 2 yards fabric you purchased via UPS.

Again, we apologize for the inconvenience and happy holidays.

It still hasn't been scanned in to USPS, are you guys going to shio it today???
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      12-02-2013, 11:11 AM   #30
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Speechless I know exactly what your talking about with usps I deal with a lot of buyers and I sell as well. I would dispute it until you get the product in good condition.
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      12-02-2013, 08:21 PM   #31
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Quote:
Originally Posted by ihsanshaik View Post
Speechless I know exactly what your talking about with usps I deal with a lot of buyers and I sell as well. I would dispute it until you get the product in good condition.
Yeah it's pretty ridiculous...
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      12-02-2013, 11:51 PM   #32
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Ordered from them a couple weeks back... lucky for me it only took 7 days before it shipped out.
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      12-03-2013, 10:32 AM   #33
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Well they finally shipped my order out, it took them twelve days, and it looks like I won't receive it until Friday, so that's seventeen days after the order was placed!
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