I need my service history...

hotnikks · 01-26-2010, 06:48 AM

How do you get a copy of your own of these papers?? Bmw treats them like top secret documents.. Help please anyone

Vin: WBAVB33576AZ86586

Why Knot · 01-26-2010, 07:00 AM

Quote:

Originally Posted by hotnikks

How do you get a copy of your own of these papers?? Bmw treats them like top secret documents.. Help please anyone

Doesn't the dealer give you a copy when you bring the car in for service? I'm on my third BMW and the dealer always provides copies of the services performed when I pick-up my car.

hotnikks · 01-26-2010, 07:15 AM

I need services performed before I purchased the car..They won't give me a full service history and I've been to two different dealers. I don't understand why. It's my freakin car

742 · 01-26-2010, 07:58 AM

They won't give me a copy of the service history and I have owned the car since it was new. The dealership claims that this is BMW policy, and since they are pretty good in all other regards I am inclined to believe them.

Which gives me yet another reason to despise BMW of North America. Great car, I respect BMW, I like the dealer. Just one weak link in the chain.

hotnikks · 01-26-2010, 11:52 AM

Yeah I like my car too. But what a stupid policy. It just seems like they have something to hide. I had a g35 before and I called a dealer I've never even stepped foot into and they faxed me a complete service history. I guess I'm spoiled to want to know this

Ryan323i · 01-26-2010, 12:00 PM

I would be interested in getting a copy of my service history as well since I'm not the first owner. I don't see why they can't print it out for you, not even for a fee!

B-52Gunner · 01-26-2010, 12:02 PM

Did you try contacting BMWNA directly? Might make some headway there, if not at least you will know for sure if it's BMW's policy or not.

hotnikks · 01-26-2010, 12:24 PM

Good idea I should try BMWNA and see what they say. I'll report back when I do. I feel a run around coming...

chromisdesigns · 01-26-2010, 12:46 PM

wierd -- when I was shopping for cars, I had the local dealer run two service histories for me on cars I was interested in. No problem, he was glad to do it. And when I went in to negotiate on a program car at a different local dealer (which I eventually bought), the first thing I asked for was a service history, 5 minutes later it was handed to me.

UncleWede · 01-26-2010, 02:56 PM

BEFORE you bought the car, not after. . .

chromisdesigns · 01-26-2010, 03:40 PM

Quote:

Originally Posted by UncleWede

BEFORE you bought the car, not after. . .

Well, he could always go to another dealer and tell them he is considerinig purchasing VIN so and so, would they run the service history for him?

Really, I can't understand why the dealer wouldn't do it for his own car, either. When I went in for a software update, my dealer ran it again just to double check nothing had been done, and he had no problems copying it for me. Now I got two!

hotnikks · 01-27-2010, 12:07 PM

Maybe I should move to Kali...it seems all the cool dealers are out there...

bbbuzzy · 01-28-2010, 01:44 PM

As a second owner of a e90 as well, I ran into this issue. Some service histories are printed with personal info on them, that's why the dealers are refusing your request. They do not want to breach the privacy of their clients. Not a bad idea. However, if you are persistent, you may be able to get an SA to print out the history and cut-off the personal info of the previous owner. This worked for me. Good luck.

hotnikks · 01-29-2010, 05:08 PM

hmmm maybe I'll try when I care again..

ENINTY · 01-30-2010, 08:33 AM

Try a BT scanner. It tells you some of the service history but not specific mileages.

hotnikks · 01-30-2010, 04:26 PM

Yeah I have one. It shows maintenance history but I'm looking for repair/failure history

01-26-2010, 06:48 AM	#1
hotnikks Private First Class 11 Rep 164 Posts Drives: F30 335i-Msport Join Date: May 2009 Location: Raleigh iTrader: (1)	I need my service history... How do you get a copy of your own of these papers?? Bmw treats them like top secret documents.. Help please anyone Vin: WBAVB33576AZ86586 __________________ 06 E90 330i 6-spd (Retired) 14 F30 335i M Sport ZF Last edited by hotnikks; 01-26-2010 at 07:16 AM.. Reason: adding VIN
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01-26-2010, 07:15 AM	#3
hotnikks Private First Class 11 Rep 164 Posts Drives: F30 335i-Msport Join Date: May 2009 Location: Raleigh iTrader: (1)	I need services performed before I purchased the car..They won't give me a full service history and I've been to two different dealers. I don't understand why. It's my freakin car __________________ 06 E90 330i 6-spd (Retired) 14 F30 335i M Sport ZF
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01-26-2010, 07:58 AM	#4
742 Major 13 Rep 1,187 Posts Drives: E90 325i; F10 528i; 2002tii Join Date: Apr 2006 Location: PA iTrader: (0)	They won't give me a copy of the service history and I have owned the car since it was new. The dealership claims that this is BMW policy, and since they are pretty good in all other regards I am inclined to believe them. Which gives me yet another reason to despise BMW of North America. Great car, I respect BMW, I like the dealer. Just one weak link in the chain.
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01-26-2010, 11:52 AM	#5
hotnikks Private First Class 11 Rep 164 Posts Drives: F30 335i-Msport Join Date: May 2009 Location: Raleigh iTrader: (1)	Yeah I like my car too. But what a stupid policy. It just seems like they have something to hide. I had a g35 before and I called a dealer I've never even stepped foot into and they faxed me a complete service history. I guess I'm spoiled to want to know this __________________ 06 E90 330i 6-spd (Retired) 14 F30 335i M Sport ZF
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01-26-2010, 12:00 PM	#6
Ryan323i Captain 22 Rep 844 Posts Drives: 2015 320i xDrive Join Date: Feb 2007 Location: Columbus, OH iTrader: (0)	I would be interested in getting a copy of my service history as well since I'm not the first owner. I don't see why they can't print it out for you, not even for a fee! __________________ 2015 320i xDrive \| Imperial Blue Metallic/Black SensaTec \| Sport Package \| Lighting Package \| Moonroof \| Heated front seats Past BMWs: 2006 330i, 2000 323i
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01-26-2010, 12:02 PM	#7
B-52Gunner Lieutenant 122 Rep 413 Posts Drives: 2022 X3M Competition Join Date: Nov 2009 Location: Upstate,NY iTrader: (0)	Did you try contacting BMWNA directly? Might make some headway there, if not at least you will know for sure if it's BMW's policy or not.
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01-26-2010, 12:24 PM	#8
hotnikks Private First Class 11 Rep 164 Posts Drives: F30 335i-Msport Join Date: May 2009 Location: Raleigh iTrader: (1)	Good idea I should try BMWNA and see what they say. I'll report back when I do. I feel a run around coming... __________________ 06 E90 330i 6-spd (Retired) 14 F30 335i M Sport ZF
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01-26-2010, 12:46 PM	#9
chromisdesigns Lieutenant Colonel 45 Rep 1,754 Posts Drives: 2008 BMW 335i sedan Join Date: Jan 2010 Location: San Francisco iTrader: (0)	wierd -- when I was shopping for cars, I had the local dealer run two service histories for me on cars I was interested in. No problem, he was glad to do it. And when I went in to negotiate on a program car at a different local dealer (which I eventually bought), the first thing I asked for was a service history, 5 minutes later it was handed to me.
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01-26-2010, 02:56 PM	#10
UncleWede Long Time Admirer, First Time Owner 17998 Rep 9,378 Posts Drives: G01 X3 M40i Dark Graphite Join Date: Jun 2005 Location: Oxnard, CA iTrader: (0)	BEFORE you bought the car, not after. . .
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01-27-2010, 12:07 PM	#12
hotnikks Private First Class 11 Rep 164 Posts Drives: F30 335i-Msport Join Date: May 2009 Location: Raleigh iTrader: (1)	Maybe I should move to Kali...it seems all the cool dealers are out there... __________________ 06 E90 330i 6-spd (Retired) 14 F30 335i M Sport ZF
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01-28-2010, 01:44 PM	#13
bbbuzzy Lieutenant 18 Rep 481 Posts Drives: '13 335is convertible (manual) Join Date: Mar 2009 Location: north of Boston iTrader: (0)	As a second owner of a e90 as well, I ran into this issue. Some service histories are printed with personal info on them, that's why the dealers are refusing your request. They do not want to breach the privacy of their clients. Not a bad idea. However, if you are persistent, you may be able to get an SA to print out the history and cut-off the personal info of the previous owner. This worked for me. Good luck. __________________ '13 335is convertible (manual) '11 X3 xdrive35i '15 Sienna Limited AWD (road tripper) '06 330i MT, sport,premium (retired)
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01-29-2010, 05:08 PM	#14
hotnikks Private First Class 11 Rep 164 Posts Drives: F30 335i-Msport Join Date: May 2009 Location: Raleigh iTrader: (1)	hmmm maybe I'll try when I care again.. __________________ 06 E90 330i 6-spd (Retired) 14 F30 335i M Sport ZF
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01-30-2010, 08:33 AM	#15
ENINTY Banned 173 Rep 3,415 Posts Drives: 2006 325i Sport Join Date: Jun 2006 Location: Virginia iTrader: (0)	Try a BT scanner. It tells you some of the service history but not specific mileages.
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01-30-2010, 04:26 PM	#16
hotnikks Private First Class 11 Rep 164 Posts Drives: F30 335i-Msport Join Date: May 2009 Location: Raleigh iTrader: (1)	Yeah I have one. It shows maintenance history but I'm looking for repair/failure history __________________ 06 E90 330i 6-spd (Retired) 14 F30 335i M Sport ZF
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