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      12-09-2010, 11:09 AM   #1
- Paul -
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I need help and advice.

I had a recall done on my car on Monday which was to do with the brakes.

Since I've had it back - the steering error light has occurred 3 times (never occurred ever before). It basically tells you their is an issue and you should stop. I have, I've then power reset it by ignition on/off. Fault then clears. I phoned BMW about it and they said to pop it in to take a look. An hour later they return explaining I need over £700 of parts to fix a few issues.

Namely the Power assisted pipe for active steering at nr £600 and a couple of parts to do with the Coolant temp sensor totalling over £130.

I've not noticed a difference in the car but my confidence in it has been knocked somewhat.

I'm going to get a 2nd opinion from an independent and a 3rd opinion from another dealer to see if I get the same diagnosis.

What would you do?
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      12-09-2010, 12:49 PM   #2
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Losing count of how many people visit a dealer
and come out with expensive faults.

could be my suspicious mind, but its epidemic around here...
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      12-09-2010, 01:04 PM   #3
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Sounds very suspicious Paul.

Is the Dealer one you have used before?

I'd take it to a good independent, one that can read fault codes and see what they say.
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      12-09-2010, 01:10 PM   #4
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have you not got BMW warranty?

are these parts failing?...wats the issue?...
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      12-09-2010, 05:34 PM   #5
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Quote:
Originally Posted by - Paul - View Post
I had a recall done on my car on Monday which was to do with the brakes.

Since I've had it back - the steering error light has occurred 3 times (never occurred ever before). It basically tells you their is an issue and you should stop. I have, I've then power reset it by ignition on/off. Fault then clears. I phoned BMW about it and they said to pop it in to take a look. An hour later they return explaining I need over £700 of parts to fix a few issues.

Namely the Power assisted pipe for active steering at nr £600 and a couple of parts to do with the Coolant temp sensor totalling over £130.

I've not noticed a difference in the car but my confidence in it has been knocked somewhat.

I'm going to get a 2nd opinion from an independent and a 3rd opinion from another dealer to see if I get the same diagnosis.

What would you do?


Ask them for a printout of all the fault codes stored in memory. I am exceptionally dubious about the diagnosis at the moment...
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      12-09-2010, 06:50 PM   #6
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I'm presuming you dont have a warranty, if so I'd find a good independent mate and get some second opinions, not sure of any in Yorkshire but if you can get over Manchester way then Darren woods in Stockport has a very good reputation. If I didn't have a warranty then my car wouldn't go anywhere near a dealers.
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      12-10-2010, 02:28 AM   #7
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Yep - no warranty. It's the dealer that I use mainly as it's closest to me. As there was no charge for the recall work, I took it there because it's close.
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      12-10-2010, 11:04 AM   #8
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2nd (Specialist) opinion all the way!

If there is a problem, labour will be a lot less.
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      01-05-2011, 05:26 AM   #9
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Independant dealer - BMW specialist

Only an issue with the cooling system - sensor as BMW said - total cost of £81.36.

Steering issue they said is nothing to worry about but there is evidence of misting from one of the joints.
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      01-05-2011, 06:09 AM   #10
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Quote:
Originally Posted by - Paul - View Post
Independant dealer - BMW specialist

Only an issue with the cooling system - sensor as BMW said - total cost of £81.36.

Steering issue they said is nothing to worry about but there is evidence of misting from one of the joints.
further evidence if any was really needed that dealers are robbing cunts
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      01-05-2011, 06:39 AM   #11
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Which indy did you take it to, and would you recommend them from this first visit?
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      01-05-2011, 06:54 AM   #12
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I took it to Autohaus and so far, yes - I would recommend them. A mate of mine has also used them and would say the same. Nice clean workshop.
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      01-05-2011, 04:10 PM   #13
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Good feedback.

Thanks.

And if you're in the SE then I would say go to Birds.
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