E90Post
 


TNT Racewerks
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > UK Classifieds Section > BMW CREE LED Angel Eyes | 2-Year Warranty | 10W, 20W, 32W & 40W | Horizon LEDs



Closed Thread
 
Thread Tools Search this Thread
      07-17-2015, 01:50 PM   #595
Jamesc27
Second Lieutenant
12
Rep
246
Posts

Drives: 335D Msport
Join Date: Apr 2015
Location: Liverpool

iTrader: (0)

Hi, I have a 2007 pre-lci non xenon e90. Do you have anything in my size?
Appreciate 0
      07-22-2015, 02:27 PM   #596
RumanAmin
Enlisted Member
RumanAmin's Avatar
5
Rep
47
Posts

Drives: BMW 325d M Sport (E92)
Join Date: Mar 2014
Location: London

iTrader: (0)

Quote:
Originally Posted by HorizonLEDs View Post
Hello Rumman,

Email already been sent to you as well as the correct bulbs or your interior lights.

It seems you ordered the incorrect interior lights (non canbus) which is why you had these problems.

New CANBUS bulbs sent out F.O.C as a good will gesture.

Thanks,

Joe
Hi Joe,

At the time of purchase I had an email exchange with colleague Zain where he recommended the lights I should purchase for each part of the car - so if indeed they were the incorrect ones then it wasn’t all my fault.

I have since received a reply but there was no mention of a replacement set of bulbs as you mentioned above.

Please advise.

Thanks,
Rumman
Appreciate 0
      07-23-2015, 11:27 AM   #597
chriz1
Private First Class
20
Rep
177
Posts

Drives: 320d?
Join Date: Jun 2011
Location: S.wales

iTrader: (0)

Can highly recommend their angel eyes I have the 40w version. And there very bright one went bad as I was still under the warranty they sent out a new bulb in a matter of days no quibble! Now that's service
Appreciate 0
      07-24-2015, 05:28 AM   #598
Icekube
Captain
Scotland
46
Rep
891
Posts

Drives: E87 130i
Join Date: May 2013
Location: Livingston

iTrader: (3)

Hi, can you give me an update on order number 4332?

I have not had a reply to the 2 emails i have sent to info@horizonleds.co.uk
Appreciate 0
      07-25-2015, 07:54 AM   #599
HorizonLEDs
HorizonLEDs's Avatar
United Kingdom
17
Rep
380
Posts

Drives: Honda Accord
Join Date: Feb 2014
Location: Yorkshire, United Kingdom

iTrader: (1)

Quote:
Originally Posted by cupraraj View Post
LED angels for 2008 X6?
Hi,

Please can you drop us an email on Forums@HorizonLEDs.co.uk, you will get a faster response. Or even through our Facebook page if you wish.

Thanks
Appreciate 0
      07-25-2015, 07:55 AM   #600
HorizonLEDs
HorizonLEDs's Avatar
United Kingdom
17
Rep
380
Posts

Drives: Honda Accord
Join Date: Feb 2014
Location: Yorkshire, United Kingdom

iTrader: (1)

Quote:
Originally Posted by Jamesc27 View Post
Hi, I have a 2007 pre-lci non xenon e90. Do you have anything in my size?
Hi,

Please can you drop us an email on Forums@HorizonLEDs.co.uk, you will get a faster response. Or even through our Facebook page if you wish.

Thanks
Appreciate 0
      07-25-2015, 07:57 AM   #601
HorizonLEDs
HorizonLEDs's Avatar
United Kingdom
17
Rep
380
Posts

Drives: Honda Accord
Join Date: Feb 2014
Location: Yorkshire, United Kingdom

iTrader: (1)

Quote:
Originally Posted by RumanAmin View Post
Hi Joe,

At the time of purchase I had an email exchange with colleague Zain where he recommended the lights I should purchase for each part of the car - so if indeed they were the incorrect ones then it wasn’t all my fault.

I have since received a reply but there was no mention of a replacement set of bulbs as you mentioned above.

Please advise.

Thanks,
Rumman
Hi Rumman,

We have already got your email, we will contact you directly as opposed to online forums. Will send you a reply shortly after checking your order.

Thanks,

Joe
Appreciate 0
      07-25-2015, 07:57 AM   #602
HorizonLEDs
HorizonLEDs's Avatar
United Kingdom
17
Rep
380
Posts

Drives: Honda Accord
Join Date: Feb 2014
Location: Yorkshire, United Kingdom

iTrader: (1)

Quote:
Originally Posted by Icekube View Post
Hi, can you give me an update on order number 4332?

I have not had a reply to the 2 emails i have sent to info@horizonleds.co.uk

Hi,

Please can you drop us an email on Forums@HorizonLEDs.co.uk, you will get a faster response. Or even through our Facebook page if you wish.

There is a slight delay with orders due to our Summer Sale. Notice on the website for further details.

Thanks
Appreciate 0
      08-04-2015, 10:02 AM   #603
Cirrus
Registered
0
Rep
3
Posts

Drives: E90 320d M-Sport
Join Date: Aug 2015
Location: Leicestershire

iTrader: (0)

Hello,

Has anyone bought and fitted the H7 Philips Gen 3 LEDs to main-beam yet? I bought some but due to the size of the rear of the bulb the retaining clip will not go into place. It's the same bulb as in this post:

http://www.e90post.com/forums/showpo...&postcount=544

I also bought the LED angel eye lights and they are great..
Appreciate 0
      08-13-2015, 08:02 AM   #604
tom619
First Lieutenant
27
Rep
351
Posts

Drives: 320d M Sport Business Edition
Join Date: Sep 2014
Location: United Kingdom

iTrader: (0)

Quote:
Originally Posted by Cirrus View Post
Hello,

Has anyone bought and fitted the H7 Philips Gen 3 LEDs to main-beam yet? I bought some but due to the size of the rear of the bulb the retaining clip will not go into place. It's the same bulb as in this post:

http://www.e90post.com/forums/showpo...&postcount=544

I also bought the LED angel eye lights and they are great..
#how did you get on with the headlight bulbs mate?
Appreciate 0
      08-13-2015, 08:51 AM   #605
Cirrus
Registered
0
Rep
3
Posts

Drives: E90 320d M-Sport
Join Date: Aug 2015
Location: Leicestershire

iTrader: (0)

Quote:
Originally Posted by tom619 View Post
#how did you get on with the headlight bulbs mate?
I've not fitted them yet. I can't get the retaining clip over the back of them. So they are going back unless someone can help on how to fit them.

thanks
Appreciate 0
      08-14-2015, 04:40 PM   #606
BigBanana
Lieutenant
87
Rep
429
Posts

Drives: Beemer F30 335D
Join Date: Jul 2007
Location: Staffordshire

iTrader: (0)

Is Horizon Leds still trading?

I've not had any response to my emails for over two weeks.

I'm trying to get a failed 40w angel eye replaced, with no luck.

__________________
F30 Estoril Blue 335D MSport.
Appreciate 0
      08-18-2015, 12:46 PM   #607
rav.k
Enlisted Member
2
Rep
34
Posts

Drives: 2008 E92 320i
Join Date: Apr 2014
Location: South Yorkshire

iTrader: (0)

Quote:
Originally Posted by rothstein1 View Post
Hey, i ordered gold edition top prodcut here. Lights are really nice,good looking and i would be very happy with it if not one fact that one is having diffrenct colour than the other . One is more white and one more purple. I can make detailed photos by camera if needed but on this one the diffrence is visible. Hard to make a clear lights photo by an iphone.

The thing is that it took over an hour in workshop to get those fit(had to pay 30 pounds more) for fitting wich made me very dissapointed,and i dont want to take it off and send all back. I thought that maybe i can get used to it or the lights will go equal with few days , but no. Still same and i dont want to take it off and send all back as i would have to pay again for the fitting wich wasnt that easy. And i choose white gold edition because i thought that i can get top quality here.

Can i ask what can you do with this matter? Ideally,can you send me one good example to change with this one and i would then send the wrong one once replaced?

Regards
I have this same problem with same product, ones more purple ones more white which matches better with the stock headlights. which is the faulty bulb?
not to mention I ordered them last Tuesday afternoon and paid for next working delivery but only received them today 1 week later, I mean c'mon, even if they had come at the end of last week I wouldn't have minded but a whole week later..
Appreciate 0
      08-21-2015, 09:26 AM   #608
Icekube
Captain
Scotland
46
Rep
891
Posts

Drives: E87 130i
Join Date: May 2013
Location: Livingston

iTrader: (3)

Quote:
Originally Posted by rav.k View Post
I have this same problem with same product, ones more purple ones more white which matches better with the stock headlights. which is the faulty bulb?
not to mention I ordered them last Tuesday afternoon and paid for next working delivery but only received them today 1 week later, I mean c'mon, even if they had come at the end of last week I wouldn't have minded but a whole week later..
I had the same experience with their delivery times.

they only send half the order also, and only told me they only sent half the order when I emailed them saying there were bits missing!

then the missing ones were sent out "next day" and arrived after 5 days also
Appreciate 0
      08-21-2015, 05:51 PM   #609
bazz780
Captain
bazz780's Avatar
68
Rep
810
Posts

Drives: E92 330d m sport
Join Date: Nov 2011
Location: london

iTrader: (0)

Emailed them yesterday to buy bulbs and no response

Im a bit weary to deal with them now
Appreciate 0
      08-23-2015, 05:32 PM   #610
HorizonLEDs
HorizonLEDs's Avatar
United Kingdom
17
Rep
380
Posts

Drives: Honda Accord
Join Date: Feb 2014
Location: Yorkshire, United Kingdom

iTrader: (1)

Guys,

As mentioned a hundred and one times before, please use the correct email address designed for you guys and only you guys on forums: -

Forums@HorizonLEDs.co.uk

Please also follow us on Facebook for up to date information and check our website too, there have been notices on the main website page for 4 weeks about our recent closure and relocation.

As always please please please send your queries to your dedicated email, if you choose not to then your query is put into the queue, which is currently massive due to our closure of 2 weeks.

If you have faulty items, again use the correct warranty process on the website to obtain a replacement or again use the dedicated email and someone will help.

This thread is more of a showcase of the products and just for general information, we can't monitor this forum on a daily basis and deal with everyone case by case as it isn't efficient for us to do so.

Apologies about the delays during this month but we are now reopen and business is as usual.

Regards,

CS Team.
Appreciate 0
      08-24-2015, 11:10 AM   #611
Frasers_330d
Private
5
Rep
59
Posts

Drives: BMW 330d
Join Date: Aug 2015
Location: Glasgow

iTrader: (0)

I've emailed (the address given above) after purchasing the gold led angel eyes for my e90 on thursday. (Paid extra for the the royal mail tracked 1-2 day delivery).

Still haven't heard if the angel eyes have even been dispatched. (But my account has been debited).

I think if you are going to run a company like this then you need a phone number for people to contact you on, or even an instant chat facility on the website.

I don't think emails work with the volume of orders a business like this will be dealing with.

Last edited by Frasers_330d; 08-24-2015 at 11:22 AM..
Appreciate 0
      08-26-2015, 03:47 AM   #612
Frasers_330d
Private
5
Rep
59
Posts

Drives: BMW 330d
Join Date: Aug 2015
Location: Glasgow

iTrader: (0)

I have still not received my order which I paid for last Thursday (paid extra for the tracked one to two day delivery)


I am really disappointed with the level of service and lack of communication. I paid extra for tracked delivery and there is no sign of my delivery and I still haven't been given the tracking number!


I was going to be ordering a whole load of leds for my car but I'll be using someone else now.
Appreciate 0
      08-26-2015, 05:31 AM   #613
Tim G
Second Lieutenant
Tim G's Avatar
United Kingdom
12
Rep
277
Posts

Drives: E91 3.0d LCI
Join Date: Feb 2015
Location: South Coast UK

iTrader: (0)

I'm not one to bother moaning normally, but I placed an order on Wednesday 19th and selected the 2-3 working day delivery option. Its now the 26th and I only received the despatch email today.

7 days to get round to posting them? They cant be that busy, or are they coming from China?

Lets hope they are worth the wait.
Appreciate 0
      08-26-2015, 06:10 AM   #614
Frasers_330d
Private
5
Rep
59
Posts

Drives: BMW 330d
Join Date: Aug 2015
Location: Glasgow

iTrader: (0)

Well I've been told via pm that mine was dispatched on Friday but still no sign of them. I haven't even received one email reply from the loads I've sent and not even a dispatch email. Not impressed. I will be looking for my delivery to at least be refunded and will be using another company in future.
Appreciate 0
      08-26-2015, 06:13 AM   #615
Frasers_330d
Private
5
Rep
59
Posts

Drives: BMW 330d
Join Date: Aug 2015
Location: Glasgow

iTrader: (0)

Quote:
Originally Posted by Tim G View Post
I'm not one to bother moaning normally, but I placed an order on Wednesday 19th and selected the 2-3 working day delivery option. Its now the 26th and I only received the despatch email today.

7 days to get round to posting them? They cant be that busy, or are they coming from China?

Lets hope they are worth the wait.
The least they should be doing is refunding the delivery. If not throwing in some numberplate leds or something as a good-will gesture. I've ordered hundreds of items online and this is the worst experience I've had. The excuses just don't cut it for me...
Appreciate 0
      08-26-2015, 07:18 AM   #616
Rfc1970
First Lieutenant
Rfc1970's Avatar
24
Rep
307
Posts

Drives: Bmw F30 Sport
Join Date: Aug 2014
Location: The North

iTrader: (8)

im ordering a set from ebay as 2 year warranty and you have paypal and ebay protection plus cheaper
Appreciate 0
Closed Thread

Bookmarks

Tags
angel eyes, cree led, hid, led, xenon

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 09:34 PM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST