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BMW 3-Series (E90 E92) Forum
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BMW CREE LED Angel Eyes | 2-Year Warranty | 10W, 20W, 32W & 40W | Horizon LEDs
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07-22-2015, 02:27 PM | #596 | |
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At the time of purchase I had an email exchange with colleague Zain where he recommended the lights I should purchase for each part of the car - so if indeed they were the incorrect ones then it wasn’t all my fault. I have since received a reply but there was no mention of a replacement set of bulbs as you mentioned above. Please advise. Thanks, Rumman |
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07-23-2015, 11:27 AM | #597 |
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Can highly recommend their angel eyes I have the 40w version. And there very bright one went bad as I was still under the warranty they sent out a new bulb in a matter of days no quibble! Now that's service
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07-24-2015, 05:28 AM | #598 |
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Hi, can you give me an update on order number 4332?
I have not had a reply to the 2 emails i have sent to info@horizonleds.co.uk |
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07-25-2015, 07:54 AM | #599 |
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Hi,
Please can you drop us an email on Forums@HorizonLEDs.co.uk, you will get a faster response. Or even through our Facebook page if you wish. Thanks |
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07-25-2015, 07:55 AM | #600 | |
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Please can you drop us an email on Forums@HorizonLEDs.co.uk, you will get a faster response. Or even through our Facebook page if you wish. Thanks |
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07-25-2015, 07:57 AM | #601 | |
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We have already got your email, we will contact you directly as opposed to online forums. Will send you a reply shortly after checking your order. Thanks, Joe |
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07-25-2015, 07:57 AM | #602 | |
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Hi, Please can you drop us an email on Forums@HorizonLEDs.co.uk, you will get a faster response. Or even through our Facebook page if you wish. There is a slight delay with orders due to our Summer Sale. Notice on the website for further details. Thanks |
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08-04-2015, 10:02 AM | #603 |
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Hello,
Has anyone bought and fitted the H7 Philips Gen 3 LEDs to main-beam yet? I bought some but due to the size of the rear of the bulb the retaining clip will not go into place. It's the same bulb as in this post: http://www.e90post.com/forums/showpo...&postcount=544 I also bought the LED angel eye lights and they are great.. |
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08-13-2015, 08:02 AM | #604 | |
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08-13-2015, 08:51 AM | #605 |
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08-14-2015, 04:40 PM | #606 |
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Is Horizon Leds still trading?
I've not had any response to my emails for over two weeks. I'm trying to get a failed 40w angel eye replaced, with no luck.
__________________
F30 Estoril Blue 335D MSport.
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08-18-2015, 12:46 PM | #607 | |
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not to mention I ordered them last Tuesday afternoon and paid for next working delivery but only received them today 1 week later, I mean c'mon, even if they had come at the end of last week I wouldn't have minded but a whole week later.. |
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08-21-2015, 09:26 AM | #608 | |
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they only send half the order also, and only told me they only sent half the order when I emailed them saying there were bits missing! then the missing ones were sent out "next day" and arrived after 5 days also |
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08-23-2015, 05:32 PM | #610 |
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Guys,
As mentioned a hundred and one times before, please use the correct email address designed for you guys and only you guys on forums: - Forums@HorizonLEDs.co.uk Please also follow us on Facebook for up to date information and check our website too, there have been notices on the main website page for 4 weeks about our recent closure and relocation. As always please please please send your queries to your dedicated email, if you choose not to then your query is put into the queue, which is currently massive due to our closure of 2 weeks. If you have faulty items, again use the correct warranty process on the website to obtain a replacement or again use the dedicated email and someone will help. This thread is more of a showcase of the products and just for general information, we can't monitor this forum on a daily basis and deal with everyone case by case as it isn't efficient for us to do so. Apologies about the delays during this month but we are now reopen and business is as usual. Regards, CS Team. |
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08-24-2015, 11:10 AM | #611 |
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I've emailed (the address given above) after purchasing the gold led angel eyes for my e90 on thursday. (Paid extra for the the royal mail tracked 1-2 day delivery).
Still haven't heard if the angel eyes have even been dispatched. (But my account has been debited). I think if you are going to run a company like this then you need a phone number for people to contact you on, or even an instant chat facility on the website. I don't think emails work with the volume of orders a business like this will be dealing with. Last edited by Frasers_330d; 08-24-2015 at 11:22 AM.. |
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08-26-2015, 03:47 AM | #612 |
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I have still not received my order which I paid for last Thursday (paid extra for the tracked one to two day delivery)
I am really disappointed with the level of service and lack of communication. I paid extra for tracked delivery and there is no sign of my delivery and I still haven't been given the tracking number! I was going to be ordering a whole load of leds for my car but I'll be using someone else now. |
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08-26-2015, 05:31 AM | #613 |
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I'm not one to bother moaning normally, but I placed an order on Wednesday 19th and selected the 2-3 working day delivery option. Its now the 26th and I only received the despatch email today.
7 days to get round to posting them? They cant be that busy, or are they coming from China? Lets hope they are worth the wait. |
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08-26-2015, 06:10 AM | #614 |
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Well I've been told via pm that mine was dispatched on Friday but still no sign of them. I haven't even received one email reply from the loads I've sent and not even a dispatch email. Not impressed. I will be looking for my delivery to at least be refunded and will be using another company in future.
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08-26-2015, 06:13 AM | #615 | |
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angel eyes, cree led, hid, led, xenon |
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