E90Post
 


European Auto Source (EAS)
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > New & Preowned BMW Ordering / Pricing / Tracking Information Forum (including European Delivery) > BMW Dealer Reviews + Ratings Forum > Greater Chicago Motors, Chicago IL



Reply
 
Thread Tools Search this Thread
      10-04-2011, 09:07 AM   #1
BTM
Banned
United_States
292
Rep
10,316
Posts

Drives: A///MERICAN!!!
Join Date: Mar 2010
Location: A///MERICA!!!

iTrader: (11)

Garage List
Greater Chicago Motors, Chicago IL

This review is coming a little late, but it totally slipped my mind. In January of this year I traded in my 07 335i for an 07 M Coupe. Luckily I found one with the colors/options I wanted locally. I checked the car out and it all looked good. I dealt with Casey Dobczk (maybe spelled wrong) and he was very quick to respond to emails, gave me his cell number, and always answered. We exchanged probably 30 emails and 10 phone calls over the course of 2 days and he was up front and never elusive.

When I went in on Friday to sign the paperwork, it was incorrect. The sale price of the car did not reflect my down payment, meaning I was being charged an extra 5k for the car basically. I honestly don't know whether it was an honest mistake or not, but they handled it quickly and satisfactorily. They couriered the corrected paperwork to my house which arrived the next morning, and after completing it I took it in. There was no trying to get me to sign the incorrect paperwork, or anything along those lines. So aside from the initial discrepancy, there was no funny business.

Overall, I give Greater Chicago Motors a positive review and would do business with them again.
Appreciate 0
      10-25-2011, 11:44 AM   #2
Casey Dobczyk
Registered
0
Rep
2
Posts

Drives: Sales
Join Date: Oct 2011
Location: Chicago

iTrader: (0)

Brian,

Thank you for your business. We apologize for the paperwork error, hopefully delivering the paperwork helped out since you do not live in the city. Glad you came in to take a look at the inventory and eventually made the purchase on the 07 M Coupe. We appreciate your business and look forward to doing business again down the road. Feel free to stop in for a complimentary car wash or any service on the BMW. Hope you continue to enjoy the car. Feel free to contact me anytime.

Casey Dobczyk
Sales Manager
815-302-3342
Appreciate 0
      10-25-2011, 11:51 AM   #3
BTM
Banned
United_States
292
Rep
10,316
Posts

Drives: A///MERICAN!!!
Join Date: Mar 2010
Location: A///MERICA!!!

iTrader: (11)

Garage List
Hey - thanks for the good service Casey. Like I said, the paperwork error felt like an honest mistake and you handled it respectfully and professionally. Hope the move to the new building went well.
Appreciate 0
      10-25-2011, 12:10 PM   #4
Casey Dobczyk
Registered
0
Rep
2
Posts

Drives: Sales
Join Date: Oct 2011
Location: Chicago

iTrader: (0)

The move is going smooth, glad you remember! Take care, be sure to let me know if you ever need anything!

Casey Dobczyk
Sales Manager
815-302-3342
Appreciate 0
      01-08-2019, 06:50 PM   #5
lilg1993
Second Lieutenant
lilg1993's Avatar
United_States
23
Rep
218
Posts

Drives: 2013 E92 335is
Join Date: Apr 2016
Location: Long Island, NY

iTrader: (5)

Garage List
Well came across this and figured I would just throw in my $.02 on these guys...

They are complete scumbags. They sold me a car with a rolled back odometer, along with numerous other problems. When I discovered the odometer issue 4 days after purchasing and asked them to just give me back my money, take the car back, and forget the whole thing, they pretty much spat in my face.

Here we are more than 2 years later and I have been trying to get am arbitration hearing with the BBB, but they refuse to pay their arbitration fees. Soon it will be taken to civil court.

If you ask me, they are not paying because they know they're guilty, know they will lose the case, and are just trying to prolong the inevitable. They apparently moved out of the city and into the ghetto recently...sounds like they are headed down he drain fast. I am worried that they will be bankrupt before I can get my money back from them.

STAY AWAY FROM THIS PLACE AT ALL COSTS.
__________________
'13 E92 335is 7DCT, Space Gray/Black
7" FMIC; Aluminum CP; RB PCV; 3" Catless DP's; M3 Front/Rear Sways, KW DDC Coils, ER SS Brake Lines, OEM 359M Michelin PSS 235/35/19 F 265/30/19
OEM Blackout Grilles; 20% Tint
'07 E93 335i 6AT, Platinum Bronze Metallic/Cream Beige [SOLD]
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 12:35 PM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST