Aussie Bmw Dealerships (black List)

Chris.G · 11-22-2006, 06:01 AM

^Thanks mate i'll check it out.

mosport70 · 11-24-2006, 10:17 AM

Quote:

Originally Posted by danielt

I tried offering $110,000 drive away for 2 different E92 335i demos at different dealerships here in SE Qld (Motorline and Toowoomba) that are listed at ~$124,000 (the motorline 335i demo has 3500km on it already!), but Motorline said "You're talking 325i prices. Is that more your budget?". The Toowoomba dealership said $120k. Seems like they will be holding out for top dollar for a little while yet.

\

WTF?

$124K for a 335i

I lived in Brissy for 2 years (never had a car) but I had no idea that prices were that insane. Here I'm thinking $45K USD for a 3 series is getting ridiculous.

Do most people have company cars or car allowances? I know I was never offered one. Do you lease or traditional car loan?

Do you just pay GST or are there hidden taxes as well?

danielt · 11-24-2006, 06:08 PM

luxury car tax above approx $58,000 AUD at 35%!

Not sure if people have car allowances or company cars

My employer (the government) gives an annual car allowance ($19,000)... don't know how this compares to private organisations - you can either take a fleet car (salary sacrifice), or get the allowance paid as extra salary

Chris.G · 11-25-2006, 12:41 AM

Wow you get a car allowance of $19,000 off the govt. I have to work for the Govt.

chem0 · 11-26-2006, 12:32 AM

Quote:

Originally Posted by Abyss

1/. Doncaster BMW, Melbourne
2/. The sales manager said to us "Have you own a BMW before? 64k driveaway is the best we can do. Anything below that is not what you can get from BMW". It was really bad with the way he talked. We stood up and leave straight away with everyone looked at us. We end up got a deal from another friendly BMW dealer. 61k driveaway + factory sunroof. It is a factory order deal too.

:rocks: doncaster bmw... did the same to me like what alto did to miss325.. doubt me because of my age. i rung the sales dude at southbank bmw in their face and told them im heading straight over.

Chris.G · 11-27-2006, 03:25 AM

Quote:

Originally Posted by chem0

:rocks: doncaster bmw... did the same to me like what alto did to miss325.. doubt me because of my age. i rung the sales dude at southbank bmw in their face and told them im heading straight over.

i should have done the same at alto after the rude experience i had there. Anyway its in the past.

I did create the green list thread so we know where to go for great service, where no prejudice exists.

Post and check it out every now and then.

scheps · 11-27-2006, 06:17 AM

Quote:

Originally Posted by danielt

l
My employer (the government) gives an annual car allowance ($19,000)... don't know how this compares to private organisations - you can either take a fleet car (salary sacrifice), or get the allowance paid as extra salary

are you in health?

aranetaj · 11-27-2006, 05:15 PM

Quote:

Originally Posted by Chris.G

I did create the green list thread so we know where to go for great service, where no prejudice exists.

Post and check it out every now and then.

maybe it would (also) be good to create a thread for each dealer. some people may have positive comments and still yet some may have negative ones. at least, we can get a more rounded view of a particular dealer from different perspectives.

Chris.G · 11-27-2006, 06:29 PM

Quote:

Originally Posted by aranetaj

maybe it would (also) be good to create a thread for each dealer. some people may have positive comments and still yet some may have negative ones. at least, we can get a more rounded view of a particular dealer from different perspectives.

I agree it would be good but it's not practical. I don't want to flood the Aussie section of the forum with threads for each dealerships. I think we should just leave it to the green list.

kash_0 · 03-23-2007, 02:03 AM

A bit of an old thread but thought I'd add Canterbury BMW (NSW) to this list. The whole buying experience from these guys was not at all pleasant. The salesman was never polite and was rather argumentative; surely this is not the way to deal with a sale. The whole delivery experience was a nightmare, the interior did not appear to be detailed, had lovely black smudge on the driver's seat. The front bumper had a scratch running down the front right hand side, (which they finally agreed to fix professionally, instead of the touch up paint). The whole process was absolutely disgraceful. I spoke to the general manager about the experience and politely told him I would not shop here again.

03-23-2007, 04:49 AM

I'd do more than just speak to the General Manager - I'd demand some recourse. I had a similar experience (without the damage) at the old Alto BMW in Pennant Hills - when I offered an amount during negotations, the salesman said to me: (he chuckles then says....) "I'm sorry - We don't prostitute our cars - I'll speak to the manager though". I wrote a long letter to the manager telling them how appalled I was, and got some freebies plus when I bought my E90 from them (after they re-proved themselves - they are now 10/10), I can honestly say I can't expect better service - nothing is ever too hard and it has been consistently good for 3 yrs now. Mind you, I've given them other people's business amounting to about $300K so so they should be!!!

Chris.G · 03-23-2007, 06:02 PM

DAM my old thread, i totally forgot about it. Id never give ALTO any business until they fire the guy that was a absolute jerk to me. This guy ruins the reputation of ALTO, and from other ALTO stories it seems like ALTO has had major customer related issues

. ALTO HELL

danielt · 03-23-2007, 07:16 PM

I figure one or two bad pissed off customers per month or so isn't going to break their dealership, so they can afford to be a bit arrogant to us.

astra · 03-23-2007, 10:37 PM

talk about thread revival...

BMW //MPOWER · 03-24-2007, 09:13 PM

Quote:

Originally Posted by chem0

:rocks: doncaster bmw... did the same to me like what alto did to miss325.. doubt me because of my age. i rung the sales dude at southbank bmw in their face and told them im heading straight over.

Funny, i actually bought my 325ci from doncaster BMW and i'm young (24) to be exact and my dealer (Marko) was great, they did everything they could to help and get me into my desired car for the right price. They even let me take it for a weekend test drive.
10/10 in my book, i live in sydney now and i'm still going back to them for my next car!

BMW //MPOWER · 03-24-2007, 09:15 PM

Quote:

Originally Posted by scheps

wat was the largest credit card deposit a dealer allowed you to put ??

My old man once bought a brand new car on credit card! He pretty much said to them, you want the sale you'll do it... and they did.

BMW //MPOWER · 03-24-2007, 09:21 PM

Oh on the worst BMW dealerships, BMW sydney are useless and their service team is worse, BMW Melbourne (Kings Way) are nearly as hopeless, i once walk around the entire dealership twice (there was no other customers in sight) and wasn't approached once, so following that i walked out and took my business elsewhere. Alto BMW take the prize for the dumbest salesman on earth, had a guy trying to tell us the 335i we were test driving (for fun btw) has 20"s on it when they were the standard 18"s and that i would be 125k+ for a 335i coupe, who then tried to tell us that carbon black was now on the colour palette as optionable metallic paint (when its not!). My friend and i just sat there looking at the guy like he was a retard. Now i know i'm pretty well read and upto date on these sort of things, but a little bit of knowledge wouldn't go astray, for gods sake the guy had been there 5years!
Think i'm done venting for now....

astra · 03-24-2007, 09:52 PM

when i was pricing up a new convertible, they didn't know that a partiular colour combination was ever available (this is alto), they said it would be an individual! it wouldn't have been, appart from the leather... i wanted imola with individual leather... they said it wasn't available, but i knew it was, olny with the sport package (which i was getting anyway..)

Chris.G · 03-25-2007, 02:58 AM

Quote:

Originally Posted by BMW //MPOWER

Oh on the worst BMW dealerships, BMW sydney are useless and their service team is worse, BMW Melbourne (Kings Way) are nearly as hopeless, i once walk around the entire dealership twice (there was no other customers in sight) and wasn't approached once, so following that i walked out and took my business elsewhere. Alto BMW take the prize for the dumbest salesman on earth, had a guy trying to tell us the 335i we were test driving (for fun btw) has 20"s on it when they were the standard 18"s and that i would be 125k+ for a 335i coupe, who then tried to tell us that carbon black was now on the colour palette as optionable metallic paint (when its not!). My friend and i just sat there looking at the guy like he was a retard. Now i know i'm pretty well read and upto date on these sort of things, but a little bit of knowledge wouldn't go astray, for gods sake the guy had been there 5years!
Think i'm done venting for now....

i have a feeling that the sales guy your talking about is the same jerk that tried so pathetically to sell me a 335.

kash_0 · 03-25-2007, 03:22 AM

It seems Alto BMW have earned themselves a quite a rep.

BMW //MPOWER · 03-25-2007, 04:11 AM

Quote:

Originally Posted by kash_0

It seems Alto BMW have earned themselves a quite a rep.

I wonder if anyone from Alto has read(s) this? Maybe someone should send the dealer principal the link to this post/forum..... Might be handy if they want to sell a few more vehicles...

Chris.G · 03-25-2007, 06:46 AM

Quote:

Originally Posted by BMW //MPOWER

I wonder if anyone from Alto has read(s) this? Maybe someone should send the dealer principal the link to this post/forum..... Might be handy if they want to sell a few more vehicles...

i have already sent them link, i think around a month or two ago

. It was around the time i created this thread. I really had no idea plenty of ppl had issues with ALTO group but im not suprised at the same time. Its a shame because there service department is great but sales

If they are still keeping an eye on this thread, i have a feeling the sales guy is because he received this link then i have msg for him :finger: :finger: :finger: :finger: :finger: :finger: :finger: :finger: :finger:

11-22-2006, 06:01 AM	#45
Chris.G Banned 105 Rep 3,120 Posts Drives: 2011 LCI MSPORT X5 30d Join Date: Aug 2006 Location: Sydney, Australia iTrader: (0)	^Thanks mate i'll check it out.
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11-24-2006, 06:08 PM	#47
danielt Lieutenant 70 Rep 449 Posts Drives: 2016 F87 M2 / 2013 M5 LCI comp Join Date: May 2005 Location: Brisbane, Australia iTrader: (0) Garage List 2013 BMW F10 M5 (LC ... [10.00] 2007 E92 335i [0.00]	luxury car tax above approx $58,000 AUD at 35%! Not sure if people have car allowances or company cars My employer (the government) gives an annual car allowance ($19,000)... don't know how this compares to private organisations - you can either take a fleet car (salary sacrifice), or get the allowance paid as extra salary
	Appreciate 0 Quote

11-25-2006, 12:41 AM	#48
Chris.G Banned 105 Rep 3,120 Posts Drives: 2011 LCI MSPORT X5 30d Join Date: Aug 2006 Location: Sydney, Australia iTrader: (0)	Wow you get a car allowance of $19,000 off the govt. I have to work for the Govt.
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03-23-2007, 02:03 AM	#54
kash_0 Private First Class 9 Rep 114 Posts Drives: F30 340i MSport Join Date: Feb 2007 Location: Sydney iTrader: (0)	A bit of an old thread but thought I'd add Canterbury BMW (NSW) to this list. The whole buying experience from these guys was not at all pleasant. The salesman was never polite and was rather argumentative; surely this is not the way to deal with a sale. The whole delivery experience was a nightmare, the interior did not appear to be detailed, had lovely black smudge on the driver's seat. The front bumper had a scratch running down the front right hand side, (which they finally agreed to fix professionally, instead of the touch up paint). The whole process was absolutely disgraceful. I spoke to the general manager about the experience and politely told him I would not shop here again.
	Appreciate 0 Quote

03-23-2007, 04:49 AM	#55
JameB Guest 0 Rep n/a Posts Drives:	I'd do more than just speak to the General Manager - I'd demand some recourse. I had a similar experience (without the damage) at the old Alto BMW in Pennant Hills - when I offered an amount during negotations, the salesman said to me: (he chuckles then says....) "I'm sorry - We don't prostitute our cars - I'll speak to the manager though". I wrote a long letter to the manager telling them how appalled I was, and got some freebies plus when I bought my E90 from them (after they re-proved themselves - they are now 10/10), I can honestly say I can't expect better service - nothing is ever too hard and it has been consistently good for 3 yrs now. Mind you, I've given them other people's business amounting to about $300K so so they should be!!!
	Appreciate 0 Quote

03-23-2007, 06:02 PM	#56
Chris.G Banned 105 Rep 3,120 Posts Drives: 2011 LCI MSPORT X5 30d Join Date: Aug 2006 Location: Sydney, Australia iTrader: (0)	DAM my old thread, i totally forgot about it. Id never give ALTO any business until they fire the guy that was a absolute jerk to me. This guy ruins the reputation of ALTO, and from other ALTO stories it seems like ALTO has had major customer related issues . ALTO HELL
	Appreciate 0 Quote

03-23-2007, 07:16 PM	#57
danielt Lieutenant 70 Rep 449 Posts Drives: 2016 F87 M2 / 2013 M5 LCI comp Join Date: May 2005 Location: Brisbane, Australia iTrader: (0) Garage List 2013 BMW F10 M5 (LC ... [10.00] 2007 E92 335i [0.00]	I figure one or two bad pissed off customers per month or so isn't going to break their dealership, so they can afford to be a bit arrogant to us.
	Appreciate 0 Quote

03-23-2007, 10:37 PM	#58
astra Brigadier General 94 Rep 3,748 Posts Drives: BMW 325Ci Individual Join Date: Mar 2006 Location: Sydney iTrader: (0) Garage List 2005 325Ci Individual [0.00]	talk about thread revival... __________________
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03-24-2007, 09:21 PM	#61
BMW //MPOWER Major 30 Rep 1,403 Posts Drives: BMW G20 M340i xdrive Join Date: Feb 2007 Location: Sydney, Australia iTrader: (0) Garage List 2004 325ci individu ... [0.00]	Oh on the worst BMW dealerships, BMW sydney are useless and their service team is worse, BMW Melbourne (Kings Way) are nearly as hopeless, i once walk around the entire dealership twice (there was no other customers in sight) and wasn't approached once, so following that i walked out and took my business elsewhere. Alto BMW take the prize for the dumbest salesman on earth, had a guy trying to tell us the 335i we were test driving (for fun btw) has 20"s on it when they were the standard 18"s and that i would be 125k+ for a 335i coupe, who then tried to tell us that carbon black was now on the colour palette as optionable metallic paint (when its not!). My friend and i just sat there looking at the guy like he was a retard. Now i know i'm pretty well read and upto date on these sort of things, but a little bit of knowledge wouldn't go astray, for gods sake the guy had been there 5years! Think i'm done venting for now.... __________________ Current: BMW G20 M340xi Sapphire Black Previous: BMW G30 530E Carbon Black M Sport BMW E46 325Ci M Clubsport Carbon Black BMW E36 318i Alpine White M Sport
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03-24-2007, 09:52 PM	#62
astra Brigadier General 94 Rep 3,748 Posts Drives: BMW 325Ci Individual Join Date: Mar 2006 Location: Sydney iTrader: (0) Garage List 2005 325Ci Individual [0.00]	when i was pricing up a new convertible, they didn't know that a partiular colour combination was ever available (this is alto), they said it would be an individual! it wouldn't have been, appart from the leather... i wanted imola with individual leather... they said it wasn't available, but i knew it was, olny with the sport package (which i was getting anyway..) __________________
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03-25-2007, 03:22 AM	#64
kash_0 Private First Class 9 Rep 114 Posts Drives: F30 340i MSport Join Date: Feb 2007 Location: Sydney iTrader: (0)	It seems Alto BMW have earned themselves a quite a rep.
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