*****Evan@Tischer*****

jbimmer3 · 01-21-2008, 09:47 AM

To make a long story short. I ordered quite a few things from tischer.

Got the packages delivered, packed great, and on time.

Only 1 problem...missing 1 part.

Contacted EVAN, he took care of everthing. It was not his fault in any way, it was some sort of software problem with bmw. Not only did he take care of it, he is going to ship it out overnight and no cost. Excellent customer service.

These guys rock!!!!

wadgras44 · 01-21-2008, 12:18 PM

+1 - can't say enough good things about Evan / Tischer online parts

asdflkijd · 01-21-2008, 01:40 PM

Yup, literally our best source for OEM BMW parts

getBMWparts · 01-21-2008, 02:47 PM

Thanks guys, we really do try to do our best and go out of our way for all of you!

Evan@Tischer · 01-30-2008, 02:57 PM

Wow...just came across this thread! Jason and I sincerely thank each and every one of you for your continued business and support!

Chowbow · 02-06-2008, 04:09 AM

Gotta echo on this one... Some internal IT problem came across my order and half of my order was shipped while the other had a status of "ordered."

I PM'd Evan and he shipped out the other part immediately at their cost. Impressive.

From a business standpoint, mistakes WILL happen. It's inevitable, and every once in a while things don't go smoothly. It's not how problem free an experience is that makes a good business... It's either 1) a huge number of problem free experiences, or 2) how the business takes care of problems, that really exemplifies their strengths.

Kudos to Evan, thanks for making things right immediately without any hassle. Will order from you guys again for sure.

01-21-2008, 09:47 AM	#1
jbimmer3 Captain 26 Rep 876 Posts Drives: E90 Join Date: Aug 2007 Location: Layton, UT iTrader: (3)	***Evan@Tischer* To make a long story short. I ordered quite a few things from tischer. Got the packages delivered, packed great, and on time. Only 1 problem...missing 1 part. Contacted EVAN, he took care of everthing. It was not his fault in any way, it was some sort of software problem with bmw. Not only did he take care of it, he is going to ship it out overnight and no cost. Excellent customer service.** These guys rock!!!! __________________ Car pics HERE
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01-21-2008, 12:18 PM	#2
wadgras44 Captain 42 Rep 662 Posts Drives: 2009 C63 AMG Join Date: Mar 2007 Location: Voorhees, NJ iTrader: (22)	+1 - can't say enough good things about Evan / Tischer online parts
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01-21-2008, 01:40 PM	#3
asdflkijd Aberry is a scammer 558 Rep 5,507 Posts Drives: SGM E92 335i, AM E90 335i Join Date: Jun 2007 Location: Seattle, WA iTrader: (14) Garage List 2008 E92 335i [10.00] 2007 E90 335i (Reti ... [9.00]	Yup, literally our best source for OEM BMW parts
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01-21-2008, 02:47 PM	#4
getBMWparts 663 Rep 12,478 Posts Drives: BMW Parts Join Date: Jul 2007 Location: Silver Spring, MD iTrader: (16)	Thanks guys, we really do try to do our best and go out of our way for all of you!
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01-30-2008, 02:57 PM	#5
Evan@Tischer 3350 Rep 22,756 Posts Drives: Online Parts Sales Join Date: Jul 2007 Location: Silver Spring, MD iTrader: (46)	Wow...just came across this thread! Jason and I sincerely thank each and every one of you for your continued business and support! __________________ Evan Winstead · Internet Parts Director Contact Us \| Facebook \| Twitter \| New: Shop Porsche & Audi parts!
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02-06-2008, 04:09 AM	#6
Chowbow pew pew 166 Rep 6,781 Posts Drives: 三三五i Join Date: Aug 2007 Location: CA iTrader: (6) Garage List 2015 BMW 328i wagon [0.00] 2007 BMW 335i sedan [10.00] 1997 BMW 328i track ... [10.00]	Gotta echo on this one... Some internal IT problem came across my order and half of my order was shipped while the other had a status of "ordered." I PM'd Evan and he shipped out the other part immediately at their cost. Impressive. From a business standpoint, mistakes WILL happen. It's inevitable, and every once in a while things don't go smoothly. It's not how problem free an experience is that makes a good business... It's either 1) a huge number of problem free experiences, or 2) how the business takes care of problems, that really exemplifies their strengths. Kudos to Evan, thanks for making things right immediately without any hassle. Will order from you guys again for sure. __________________ CSL replicas are now CSL counterfeits. Jesus saves, like Valentine1.
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