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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > UK Off-Topic Discussions > Dreadful Customer Service & Communication from Mercedes dealer



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      06-21-2012, 04:28 PM   #23
chris330D
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Drives: F31 335d
Join Date: Aug 2009
Location: Sussex, UK

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Ring Mercedes UK customer service and tell them you want to register a complaint against the dealer. I have done this and it kicks them right into life as they are measured against complaints and have to report back on what they are doing to resolve. Worth a phone call .
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