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BMW 3-Series (E90 E92) Forum
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Thank you Audi Docklands
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11-16-2011, 02:18 PM | #1 |
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Thank you Audi Docklands
RESULT!!!!!!....
I went to Audi Docklands today. Was greeted by the Head of Business, who introduced me to the Master Tech. What can I say, the service was outstanding!!! The Master Tech went with me for a drive ( I drove) and although the knocking noise wasn't as pronounced (as usual when you want to replicate a fault on a test drive, the fault never appears!!!) But after a few minutes going over the speed bump, the guy knew that something didn't sound "right". We went back to the dealership and car went straight in the workshop. What was causing the knocking noise, a stone in the suspension!!!.... Didn't really understand where exactly it was....but hey, its all sorted now!!!....Going over speed bumps at faster speed and no noise!!!.... Little things that made this a good experience: Greeted warmly! ( Although, they knew that I didn't buy the TT from them, I was only here because I had an issue with the car and wasn't even sure if warranty would cover...) Coffee and tea offered etc Very patient and knowledgeable tech. The Master Tech actually was very open and understanding. Sometimes on these kind of "fault seaching" test drives, you do feel like you're being treated like a liar or the "fault" is in your mind. But NOT on this one!!! The Master Tech was patient and asked lots of questions. ( Unfortunately, I cannot say the same for Audi Victoria, where the tech actually drove the car for longer and did not find anything wrong!!! and had the cheek to say that "its a sports car and I need to get used to it" ?!! WTF ...Muppet!!!) Finally, the Head of Business came to tell me about the outcome and that the car is waiting for me outside. THANK YOU AUDI DOCKLANDS. |
11-16-2011, 02:19 PM | #2 |
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11-16-2011, 02:34 PM | #3 |
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Nice one Kev!
I had a noise on braking (motorway speeds) on my TT and, thankfully, when I took the engineer from Edinburgh Audi out (me driving) he could hear it pretty quickly....new brake discs all round...jobs a good'un. Also had great service....considerate, respectful and keen to sort it. We are keen to show bad service so only right to highlight good service too.
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Still missing my E92 335i M Sport!
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11-16-2011, 02:46 PM | #4 | |
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Hope you're enjoying life in Scotland! Wish I could move up there!!!... |
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11-16-2011, 03:45 PM | #5 |
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Its all good mate. I have been here nearly half my life now (between uni and work) and my wife and kids are all Scottish!). People pretty similar to those back in Ireland tbh. And, I spend half my life in London with work... best of all worlds
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Still missing my E92 335i M Sport!
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11-16-2011, 04:19 PM | #6 |
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Garage List 2008 350Z GT Roadster [2.00]
2004 Honda S2000 [0.00] 2005 Nissan 350Z GT ... [0.00] 2006 E92 BMW 335i SE [9.00] 2003 Maserati 4200 [6.00] 2006 E90 330d M Sport [0.00] |
I'm confused Kev, you not got the Beemer anymore, did I miss something or have you had a TT for so long it's never mentioned .
Good news that the dealer sorted things .
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Gone -: 370Z GT Roadster; BMW X3 3.0d xdrive M Sport; E46 330i M Sport Coupe; Mazda RX8 231; Nissan 350Z GT Roadster; BMW E90 330d M Sport; BMW E92 335i SE; Maserati 4200; Nissan 350Z; Honda S2000; Astra Coupe Turbo; Ford Probe |
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11-16-2011, 04:43 PM | #7 |
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Still got the Beemer Roger...
and the TT (which I give to my brother to drive on an occassional basis) ... ;-) |
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11-17-2011, 11:13 AM | #8 | |
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