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      09-12-2019, 06:30 AM   #1
vdubturbo
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Carly Sucks

$80 for adapter.
$60/year for app subscription.

-SES is on but it says i have no codes
-App launches and says I'm out of date on iOS. Not possible if the app was written properly and auto updates like everything else on the planet.
-Interface has multiple (different) options to connect to wireless adapter, and for whatever reason, they are not interchangeable. So if you connect on the main screen, then click "OBD Shit", you have to connect again. Stupid and waste of time.
-Once you connect, you have to hit "back" to find the actual features. This is counter intuitive. It should connect and take you to the screen with the features. Hitting back makes me feel like i'm going to have to reconnect a 3rd time.
-Carly has all of these "insights" features aimed at soccer moms and they mask the real coding and OBD buttons because they're much larger and more prominent, and make navigating more confusing. Who the F are they marketing to and who are they selling to?

I won't ever recommend their product and I'm mad I bought it. I can't even check my SES.

[/Rant Prob Not Over]
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      09-12-2019, 06:37 AM   #2
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Mine takes several tries to connect. I got mine before it became a subscription service. It used to work okay, it was just slow. Now it sucks and is slow haha.
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Last edited by CTinline-six; 09-12-2019 at 06:43 AM..
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      09-12-2019, 06:39 AM   #3
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I haven’t had any issues with the app and I’m on the current Apple iOS. Although, I didn’t buy their adapter because my $15 Amazon module works fine. Have you contacted them to try and troubleshoot?
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      09-12-2019, 07:03 AM   #4
vdubturbo
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Yeah... waiting on a response. For that kind of money, I shouldn't have to go through this process.
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      09-12-2019, 07:09 AM   #5
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FWIW I have similar issues and I have their adapter and the latest iOS on my phone. The app is also the latest version. Definitely seems like it got worse after the last update.
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      09-12-2019, 07:23 AM   #6
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Been using Carly at least four years. Is there a reasonable alternative? Open to trying something new....
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      09-12-2019, 07:28 AM   #7
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unfortunately, bimmercode module wont work on e90... its way cheaper.

carly is way too expensive.

Unless you want to code, a generic dongle will do the job just fine for diagnostic.

K dcan cable and a laptop to manually code, longer but cheaper. (like ncs expert)

Annual fees are the best way to need the carly adapter 367 days after the 1st payment.

Audi got OBDeleven, the dongle is about 60$ iirc, then you buy credit for coding. so you pay for what you need.
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      09-12-2019, 07:32 AM   #8
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People who paid that much money for an app that can do no more than FREE BMW tools... what else can be said
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      09-12-2019, 07:51 AM   #9
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Quote:
Originally Posted by Pladi View Post
People who paid that much money for an app that can do no more than FREE BMW tools... what else can be said
I didn't realize you need to pay $60/year on top of it. I use my coding box less than a handful of times a year. I'd be out well over $360 if I had Carly.
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      09-12-2019, 07:59 AM   #10
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I'd suggest taking a look at the Bimmergeeks app: https://www.bimmergeeks.net/

Its only available for Android though. As I have an iPhone, I just decided to get a cheap Android phone on Black Friday and keep it in my car for whenever I need it. So far, I have been very happy with the app.
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      09-12-2019, 09:50 AM   #11
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Quote:
Originally Posted by ppointer View Post
Been using Carly at least four years. Is there a reasonable alternative? Open to trying something new....
bimmercode and bimmerlink apps. Bimmercode supports much more coding options than carly.

Bimmerlink is used for scanning codes etc. However, it is not as good as carly when it comes to reading everything at once. bimmerlink will require you to read things 3 times (codes, permanent codes, and info).
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      09-12-2019, 09:53 AM   #12
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Bimmercode + my Veepeak ODB2 dongle did all the coding I wanted it to do. Already had the Veepeak so it was easy. Would have done Bimmergeaks if I had an Android device.

I just ordered a Bimmergeeks K+CAN cable & I have a Win7 VM I'm building with Rheingold for diagnostics, when I need it.

edit: I hadn't considered Bimmerlink, may have bought that if I didn't have the K+Can cable on the way already... seems that bimmercode + bimmerlink & a bluetooth ODB2 adapter will do pretty much everything the average enthusiast would want on the iOS platform, no need for Carly....
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      09-12-2019, 10:01 AM   #13
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I just picked one up, coded a few things on my e91 and moms f31, and registered the new battery. I doubt I will renew the app when its up.
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      09-12-2019, 12:25 PM   #14
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Its very expensive if you buying now.
I bought mine when it was just a one off cost of £40 and a genuine adapter for another £40.

I bought it as it saves carry a laptop and 1 battery registration its already paid for.

When I see people on local forums debating to buy it.. i normally offer them to use mine if they buy me a bucket of fried chicken.

Few local guys promised to turn up but never turned up. Maybe I should lowered my cost to a can of Cola instead of a bucket of fried chicken and people would borrow mine
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      09-12-2019, 12:45 PM   #15
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I think I paid $50 for my OBD and then $60 for the app. Never had any issues with it until they changed to a yearly subscription. I contacted customer service, within minutes someone called me, updated my account, resintalled the app and no more problems. I still have the app on my phone and my OBD, but no E93.
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      09-12-2019, 12:45 PM   #16
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Quote:
Originally Posted by Sayek View Post
Its very expensive if you buying now.
I bought mine when it was just a one off cost of £40 and a genuine adapter for another £40.

I bought it as it saves carry a laptop and 1 battery registration its already paid for.

When I see people on local forums debating to buy it.. i normally offer them to use mine if they buy me a bucket of fried chicken.

Few local guys promised to turn up but never turned up. Maybe I should lowered my cost to a can of Cola instead of a bucket of fried chicken and people would borrow mine
Bucket of fried chicken, in London! I love it. When I read that, I assumed you were in the American Southeast.

I have Porsche tools, and I routinely offer to let PCA members use them for free. People never show up, a large majority of the time. And then you read later that they had a dealer do it... strange, but experience appears consistent.
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      09-13-2019, 04:10 PM   #17
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Quote:
Originally Posted by MPOWER5266 View Post
I just picked one up, coded a few things on my e91 and moms f31, and registered the new battery. I doubt I will renew the app when its up.
Be aware that Carly is known to say the battery is registered when it really isn't.
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      09-13-2019, 04:25 PM   #18
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Carly is for people who *liked* iTunes...
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      09-16-2019, 11:31 AM   #19
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I bought a Foxwell 510 for $120 on ebay. Does everything I need... I don't code.

I love the foxwell. Plug and play.
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      09-16-2019, 12:39 PM   #20
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I've used Carista to do some basic coding like lights, folding mirrors, and remote windows, but I'm on Android so not sure if they are on iOS.

CEL on without codes may be service related? Mine is currently on because it wants me to do the ~75k service.
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      09-23-2019, 09:37 PM   #21
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Quote:
Originally Posted by Now_Rudi View Post
I think I paid $50 for my OBD and then $60 for the app. Never had any issues with it until they changed to a yearly subscription. I contacted customer service, within minutes someone called me, updated my account, resintalled the app and no more problems. I still have the app on my phone and my OBD, but no E93.
So just to understand your situation, you had the older Carly app which stopped working after they went to subscription pay model. (And forces you to install newer Carly app)

Then you contacted Carly customer service by e-mail (what did you say?). Then they called you by phone? (what did they say?)

Then they updated your account. Then you reinstalled the newest Carly app and it is unlocked with full programming capability.

And you got all this without paying anything extra? (because you were a pre-subscription paid Carly app user?)

Just want to confirm your situation because I am also a paid pre-subscription Carly user.

Last edited by Chewy5; 09-23-2019 at 09:38 PM.. Reason: forgot to ask question...
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      09-23-2019, 09:57 PM   #22
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Quote:
Originally Posted by Chewy5 View Post
So just to understand your situation, you had the older Carly app which stopped working after they went to subscription pay model. (And forces you to install newer Carly app)

Then you contacted Carly customer service by e-mail (what did you say?). Then they called you by phone? (what did they say?)

Then they updated your account. Then you reinstalled the newest Carly app and it is unlocked with full programming capability.

And you got all this without paying anything extra? (because you were a pre-subscription paid Carly app user?)

Just want to confirm your situation because I am also a paid pre-subscription Carly user.
Yes, that is what happens, besides the phone call. You should automatically be grandfathered in if you had the old version and paid for it before. I just had to download the new app and they updated my account so it was unlocked for me.
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