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      09-04-2009, 04:29 AM   #1
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Blade Motor Group - The Worst & Most Dishonest VW Dealer Ever

The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
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      09-04-2009, 04:31 AM   #2
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Quote:
Originally Posted by biscuits View Post
The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
Whats that about the dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.

Oh dear - must stay clear of them then.
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      09-04-2009, 04:38 AM   #3
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Whats that about the dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with you and your only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.

I can't believe your dispute with the dealer that has behaved so badly is BLADE MOTOR GROUP is still ongoing, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. I can't beliebe their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and your only contact is now with the principles PA Margaret Walters.

I hope it gets sorted somehow very quickly. Have you contacted trading standards?
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      09-04-2009, 05:08 AM   #4
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It's true that the dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.

These sorts of stories mate you so angry it's untrue
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      09-04-2009, 05:09 AM   #5
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Third hit on google

http://www.tyresmoke.net/forum/deale...-dealer-3.html
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      09-04-2009, 05:24 AM   #6
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What kind of a name is "Blade" anyway? Do they all dress up as gladiators or something?

t's true that the dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.

Play it right and you'll get it all back and more. I used to run a sales division where paper trails and proof were key - has got me a lot of stuff sorted in the past - you don't need to be/hire a lawyer.

Make the MD/CEO aware of the issue - you'll find his name by searching a bit. Email him direct. Only deal with those in charge.
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      09-04-2009, 06:00 AM   #7
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This very thread is now showing at the bottom of the first page when searching Blade VW on google

Might give them a quick call and say I was about to place an order for a Phaeton W12 LWB but spotted some unrest about the BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
on various forums and also was about to order the wife a matching Toureg 5.0 V10 TDI but decided to order elsewhere.
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      09-04-2009, 06:02 AM   #8
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Let's get it further up then!

t's true that the dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
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      09-04-2009, 06:12 AM   #9
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Im disgusted about his Paul mate............ ARGH.
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      09-04-2009, 06:25 AM   #10
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Sorry to hear this..

t's true that the dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
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YOU GUYS ARE TWISTED!!!...lol...a midget!!!....
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      09-04-2009, 06:47 AM   #11
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Quote:
Originally Posted by biscuits View Post
The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
Sorry to here this! Not very professional of Blade Motor Group!

Are you sure Blade Motor Group is not going broke / bankrupt? That would explain bad behaviour like this!
I would most certainly go and see them in person to explain my complaint and make a big scene if they do not want to appear to hear me out on this negative experience.
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      09-04-2009, 06:55 AM   #12
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tut tut...

BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months somebody has tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas all avoid speaking and the only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models from Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi
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      09-04-2009, 08:25 AM   #13
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Sorry to hear that.........

Blade Motor Group
The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
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      09-04-2009, 08:27 AM   #14
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I'm getting lost with this thread about Blade Motor Group...

Who's actually lost a deposit with them? Is this a real story, or is someone just having a pop?
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      09-04-2009, 09:03 AM   #15
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An absolute disgrace but why is it that for some reason I feel this may be resolved shortly So they should, nothing more than theft!!!!

"BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months somebody has tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas all avoid speaking and the only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models from Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi"
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      09-04-2009, 09:21 AM   #16
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I must have missed something, i don't know what

Blade Motor Group
The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.


Have done wrong, but it doesn't sound good..

Blade Motor Group
The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.


Maybe they should treat customers better...

Blade Motor Group
The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.


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      09-04-2009, 09:22 AM   #17
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Quote:
Originally Posted by dar2008 View Post
I'm getting lost with this thread about Blade Motor Group...

Who's actually lost a deposit with them? Is this a real story, or is someone just having a pop?
it's for real. Biscuits paid a refundable deposit on a Touareg I think and they won't refund his deposit.
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      09-04-2009, 09:24 AM   #18
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I think the idea is to make everyone aware of the issue to hopefully get things sorted. Google is a powerful tool>>>

Blade Motor Group
The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.

Blade Motor Group
The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
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      09-04-2009, 09:37 AM   #19
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I appreciate all your support regarding The dealer that has behaved so badly BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Just to confirm.... personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
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      09-04-2009, 09:38 AM   #20
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Quote:
Originally Posted by flyfs6 View Post
it's for real. Biscuits paid a refundable deposit on a Touareg I think and they won't refund his deposit.
Yep, correct... they took a holding deposit subject to finance, etc... then refused to refund once I had decided not to continue. This is against the distance selling rules and Barclaycard are now persuing to matter further.

The dealer that has behaved so badly is BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months I have tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas are all avoiding speaking with me and my only contact is now with the principles PA Margaret Walters.

Personally I will not be buying any VW models until Blade Motor Group, Blade Volkswagen, Blade VW or any of their franchised showrooms selling Subaru, Alfa, Isuzu, Honda and Audi.
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      09-04-2009, 09:40 AM   #21
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I am lost reading this thread, why are things repeated???
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      09-04-2009, 09:48 AM   #22
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typical a pain I long time ago made the error of ordering a golf, shortly after placing the order found out car was not available but a replacelement could be sourced of different spec. Cancelled the order and had no problems unlike your issue with

BLADE MOTOR GROUP, their VW showroom in Gloucester, Blade Volkswagen. Their reluctance to refund a holding deposit is outrageous and totally against their own terms and conditions. For three months somebody has tried to get the deposit back but they have not returned calls or emails. Blade Motor Group, Blade Volkswagen, Blade VW based out of Blade, Priory Road, Gloucester, Gloucestershire, GL1 2RQ, Tel: 01452 412000. Their group principle Mike Flanagan, Sales Manager Jonathan Cox and Salesman Dean Lucas all avoid speaking and the only contact is now with the principles PA Margaret Walters.

sorry to hear this, hope you get it sorted
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