E9X Blower motor recall: Anyone have luck with a free rental car?

RossBMWZseries · 01-16-2018, 01:33 PM

Quote:

Originally Posted by lab_rat

BMW (via Enterprise) put me in an F32 430i Msport.

I've been enjoying it for the past month, while m E90 330i sits cozy in my garage awaiting parts to arrive.

The process was super easy:

1)make the appointment at your local BMW dealer (let the know ahead of time you would like to keep your car at home)
2)sign the paperwork at the time of the appointment (they will verify mileage/etc)
3)drive you E9x home, and contact Enterprise to pick you up.

My dealership and SA was super helpful from the start.

Man.. that's awesome! When I got hit in my Z4, BMW dealership gave me a rental for a month because they made a mistake somewhere in the repair so to compensate for their mistake, gave me a 2016 328i as a loaner. After the month, they referred me to Enterprise and I got a Toyota Yaris. If you don't know what that is (I didn't know either until it became my car for 2 months

), here's a picture;

GoRomeo · 01-16-2018, 01:47 PM

I just called my dealership and they told that the first letter we received is to let us know that the recall has been announced and we will receive a second letter stating what to do next. Also, any long term loaner will have to contact BMW of North America...?

jporter396 · 01-16-2018, 02:11 PM

Same here. Called and said they'll send a letter in the mail of what to do. No free m6 loaner

aj90 · 01-16-2018, 02:29 PM

I took my car in and ended up getting a Ford Fusion through Hertz. I couldn't stand driving it so I called back and they swapped me into an 18' Camaro Convertible. It's not that bad but the turbo lag is horrible.

GoRomeo · 01-16-2018, 02:35 PM

Quote:

Originally Posted by zander7744

I took my car in and ended up getting a Ford Fusion through Hertz. I couldn't stand driving it so I called back and they swapped me into an 18' Camaro Convertible. It's not that bad but the turbo lag is horrible.

dude its a muscle car what do you expect...

CSI · 01-16-2018, 08:37 PM

I'm rocking a 2018 740i provided by Enterprise. Not a car I would ever buy, but it's a pretty sweet change of pace.

akf30 · 01-16-2018, 09:18 PM

Just like everyone else, went to BMW, signed some paperwork, (I luckily left my BMW at home) and got a ride from BMW to enterprise, been driving a 17 x3 for about a month now, kind of glad considering the snow in Boston.

VixWei · 01-16-2018, 11:21 PM

What did you guys say to get a BMW enterprise rental? Lol rather take a new BMW than a Camry or Altima

tom9192 · 01-17-2018, 06:31 AM

Quote:

Originally Posted by VixWei

What did you guys say to get a BMW enterprise rental? Lol rather take a new BMW than a Camry or Altima

At least in Boston I didn't have to say anything. Sounded like they are giving everyone BMW's. Just ask if they offer you something else though.

dspence44 · 01-17-2018, 12:04 PM

Does anyone have a PDF version of the letter they received from BMW stating that alternate transportation would be provided? Up here in Canada, there was no mention of that in our letter from BMW. I would love to get my hands on a PDF copy of the letter that everyone else seemed to received that states BMW would provide alternate transportation while waiting for repair.

I'm thinking if I have a copy of that PDF I will have some more leverage while negotiating a loaner vehicle!

Thanks in advance!

tom9192 · 01-17-2018, 12:57 PM

Quote:

Originally Posted by dspence44

Does anyone have a PDF version of the letter they received from BMW stating that alternate transportation would be provided? Up here in Canada, there was no mention of that in our letter from BMW. I would love to get my hands on a PDF copy of the letter that everyone else seemed to received that states BMW would provide alternate transportation while waiting for repair.

I'm thinking if I have a copy of that PDF I will have some more leverage while negotiating a loaner vehicle!

Thanks in advance!

Here you go! Question 6

dspence44 · 01-17-2018, 01:08 PM

Quote:

Originally Posted by tom9192

Here you go! Question 6

Excellent, thank you very much! I appreciate it! I will report back as to how it goes! It seems as if BMW Canada are sticklers when it comes to handing out loaners!

sy2767 · 01-17-2018, 01:10 PM

Quote:

Originally Posted by dspence44

Does anyone have a PDF version of the letter they received from BMW stating that alternate transportation would be provided? Up here in Canada, there was no mention of that in our letter from BMW. I would love to get my hands on a PDF copy of the letter that everyone else seemed to received that states BMW would provide alternate transportation while waiting for repair.

I'm thinking if I have a copy of that PDF I will have some more leverage while negotiating a loaner vehicle!

Thanks in advance!

The letter just states that you "may request alternate transportation from your BMW center" we could request alot of things from a dealer but i'm betting the request will be denied but the best of luck to you in getting it.

rp_07bmw328xi · 01-17-2018, 02:21 PM

Do we need to wait for the letter or better pull out the blower motor wiring just in case to show to the dealer to get them act on the recall

?
I surely feel the former is a better option

RossBMWZseries · 01-17-2018, 03:51 PM

LOL Camaro is definitely better than the Fusion BUT, what do you tell them; "I don't like this car!", "i want something sportier", do you ask politely or are you one of those disgusting customers? I need to know so I can try this

Also, are these loaners paid by BMW or by our insurance?

Diox · 01-17-2018, 05:53 PM

Go ask for service manager say you don't feel comfortable and safe driving the car and say you want a loaner

Don't wait for a letter. If they deny you call BMW NA

akf30 · 01-17-2018, 07:58 PM

Quote:

Originally Posted by tom9192

At least in Boston I didn't have to say anything. Sounded like they are giving everyone BMW's. Just ask if they offer you something else though.

After 5 weeks with a X3 rental, finally got the call from SA Manager from the Peabody BMW as I hate herb chambers in Allston, parts are ready and I will be dropping off my car tomorrow.

siphor1989 · 01-17-2018, 09:20 PM

Quote:

Originally Posted by dspence44

Excellent, thank you very much! I appreciate it! I will report back as to how it goes! It seems as if BMW Canada are sticklers when it comes to handing out loaners!

BMW Canada is just constantly giving us the shaft...

- no extended warranty for n54 wastegate rattle problem
- no extended warranty for n54 injectors
- over 2 years and still no ETA on parts for airbag recall
- refusing to provide loaners for outstanding recalls

wouldn't be surprised if it'll be another year before parts will be available for this blower motor recall.

mojobmw_e90 · 01-17-2018, 10:23 PM

My cars in winter storage with a dead battery from sitting 4 months.. Wonder if I can get a free loaner and not drive my daily to work, while not bringing in the bmw to work.. 10 degree day and drag radials don't work to well.. Oh yea and white streets that are naturally suppose to be black

lab_rat · 01-18-2018, 01:25 AM

Quote:

Originally Posted by e90bs

Quote:

Originally Posted by tom9192

At least in Boston I didn't have to say anything. Sounded like they are giving everyone BMW's. Just ask if they offer you something else though.

After 5 weeks with a X3 rental, finally got the call from SA Manager from the Peabody BMW as I hate herb chambers in Allston, parts are ready and I will be dropping off my car tomorrow.

That's great news!

Keep us posted on the new parts and how long the install process takes.

ShaneN55 · 01-18-2018, 01:28 AM

I had a friends engine just catch fire, 720WHP N54. Sad to see that car gone

lab_rat · 01-18-2018, 01:28 AM

Quote:

Originally Posted by tom9192

Quote:

Originally Posted by VixWei

What did you guys say to get a BMW enterprise rental? Lol rather take a new BMW than a Camry or Altima

At least in Boston I didn't have to say anything. Sounded like they are giving everyone BMW's. Just ask if they offer you something else though.

I didn't ask for a BMW; I honestly expected a Sonata/Altima/etc., but was very surprised they put me into the F32 Msport.

01-16-2018, 01:47 PM	#24
GoRomeo Brigadier General 962 Rep 3,847 Posts Drives: 330i, 135i Join Date: Feb 2006 Location: San Diego CA iTrader: (0) Garage List 2008 BMW 135i [9.50] 2006 330i [6.75]	I just called my dealership and they told that the first letter we received is to let us know that the recall has been announced and we will receive a second letter stating what to do next. Also, any long term loaner will have to contact BMW of North America...?
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01-16-2018, 02:11 PM	#25
jporter396 Private 43 Rep 59 Posts Drives: 2013 bmw m6 POS Join Date: Nov 2014 Location: United States iTrader: (0)	Same here. Called and said they'll send a letter in the mail of what to do. No free m6 loaner
	Appreciate 2 GoRomeo962.00 unrulyteach392.00 Quote

01-16-2018, 02:29 PM	#26
aj90 Budget Builder 37 Rep 114 Posts Drives: 08' 335i, 17' 330i, 18' 440i Join Date: May 2016 Location: Placentia, CA iTrader: (3)	I took my car in and ended up getting a Ford Fusion through Hertz. I couldn't stand driving it so I called back and they swapped me into an 18' Camaro Convertible. It's not that bad but the turbo lag is horrible.
	Appreciate 0 Quote

01-16-2018, 08:37 PM	#28
CSI First Lieutenant 128 Rep 335 Posts Drives: 11e91 & 13e70d Join Date: Jun 2015 Location: Wilmington, NC iTrader: (0)	I'm rocking a 2018 740i provided by Enterprise. Not a car I would ever buy, but it's a pretty sweet change of pace.
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01-16-2018, 09:18 PM	#29
akf30 Second Lieutenant 120 Rep 239 Posts Drives: 07' 328i; 14' 335i xDrive Join Date: Jul 2015 Location: Boston, MA iTrader: (0)	Just like everyone else, went to BMW, signed some paperwork, (I luckily left my BMW at home) and got a ride from BMW to enterprise, been driving a 17 x3 for about a month now, kind of glad considering the snow in Boston.
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01-16-2018, 11:21 PM	#30
VixWei Enlisted Member 17 Rep 34 Posts Drives: F36 440xi, E86 Z4MC Join Date: Jan 2015 Location: United States iTrader: (0) Garage List 2011 BMW 335xi [0.00] 2007 BMW M Coupe [0.00]	What did you guys say to get a BMW enterprise rental? Lol rather take a new BMW than a Camry or Altima __________________ 2018 BMW 440xi GC + 2007 BMW M Coupe
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01-17-2018, 12:04 PM	#32
dspence44 Lieutenant 75 Rep 503 Posts Drives: '07 E92 328i 6MT Join Date: May 2016 Location: Alberta iTrader: (1)	Does anyone have a PDF version of the letter they received from BMW stating that alternate transportation would be provided? Up here in Canada, there was no mention of that in our letter from BMW. I would love to get my hands on a PDF copy of the letter that everyone else seemed to received that states BMW would provide alternate transportation while waiting for repair. I'm thinking if I have a copy of that PDF I will have some more leverage while negotiating a loaner vehicle! Thanks in advance! __________________ // 328i E92 // N52 // Muffler Delete // K&N Drop In // Charcoal Delete // RGBW LED Halos
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01-17-2018, 02:21 PM	#36
rp_07bmw328xi Private 6 Rep 94 Posts Drives: 2007 BMW 328xi Join Date: Dec 2017 Location: San Jose, CA iTrader: (0)	Do we need to wait for the letter or better pull out the blower motor wiring just in case to show to the dealer to get them act on the recall ? I surely feel the former is a better option
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01-17-2018, 03:51 PM	#37
RossBMWZseries Major 224 Rep 1,130 Posts Drives: '11 E92 328i LCI & '06 Z4MR Join Date: Jun 2014 Location: San Juan TX iTrader: (1) Garage List 2006 BMW Z4M Roadster [7.00]	LOL Camaro is definitely better than the Fusion BUT, what do you tell them; "I don't like this car!", "i want something sportier", do you ask politely or are you one of those disgusting customers? I need to know so I can try this Also, are these loaners paid by BMW or by our insurance? __________________ 2014 BMW X5 Sdrive35i F15 2011 BMW 328i E92 LCI 2006 BMW Z4 M Roadster E85 2013 BMW S1000RR K46 R.I.P. 1998 BMW Z3 Roadster 1.9L E36 SOLD
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01-17-2018, 05:53 PM	#38
Diox Private First Class 24 Rep 122 Posts Drives: 335i xDrive 2011 6MT Join Date: Aug 2016 Location: 11414 iTrader: (0)	Go ask for service manager say you don't feel comfortable and safe driving the car and say you want a loaner Don't wait for a letter. If they deny you call BMW NA
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01-17-2018, 10:23 PM	#41
mojobmw_e90 Major 380 Rep 1,496 Posts Drives: 2014 E63S Join Date: Oct 2014 Location: Chicago IL iTrader: (3)	My cars in winter storage with a dead battery from sitting 4 months.. Wonder if I can get a free loaner and not drive my daily to work, while not bringing in the bmw to work.. 10 degree day and drag radials don't work to well.. Oh yea and white streets that are naturally suppose to be black
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01-18-2018, 01:28 AM	#43
ShaneN55 Member 87 Rep 155 Posts Drives: BMW M3 Join Date: Jun 2016 Location: California iTrader: (0) Garage List 2011 BMW 335i [0.00] 1966 Mustang [0.00]	I had a friends engine just catch fire, 720WHP N54. Sad to see that car gone __________________ E92 M3, 958 Cayenne S, 1966 & 1968 Mustang @ 958.shane
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