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Amazing cust service from cobb
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07-29-2015, 08:17 PM | #1 |
First Lieutenant
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Amazing cust service from cobb
My cobb ap v3 is almost a year old. For some reason the screen became all scrambled.I could barely read the screen but just enough to know what I was doing. Anyways gave them a call an got John on the phone he says to send it to them. I shipped it out Monday 2-day shipping. They received it this morning, i get an email from TJ that says theyve replaced the screen free and by 5pm today I have a tracking # For it to be shipped back. Now that's great service. Thanks cobb tuning
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07-29-2015, 11:39 PM | #2 |
Colonel
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I had the same exact situation. Great to see that they treat all of their customers this way
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07-31-2015, 06:14 AM | #3 |
Private
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Their customer service is out of this world. They have been so helpful every time I called and I wait no longer than a minute to get in touch with a rep, 5 stars to Cobb
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07-31-2015, 01:58 PM | #4 |
BimmerPost Supporting Vendor
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Always nice to hear good customer service stories
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