Connected drive issues

748adam · 05-10-2020, 10:36 AM

Hi guys,
Maybe a dumb question but my car originally came with ccc business nav, I have retrofitted CIC pro nav with combox and bmw apps activated on the CIC.
Downloaded the app onto my phone but when I put my vin number in it says my vehicle is not registered with connected drive services.
Try to register on the connected drive website it just comes up with the below error?
Is this because my car could never originally be spec’d with connected drive? If so can I use my friends chassis number in the app and website to get it to work? Does the chassis on my CIC have to match the chassis stored in bmw app on my phone?

mjn77 · 05-10-2020, 04:13 PM

When you register you have to use the correct VIN.

748adam · 05-10-2020, 04:45 PM

That’s the point, I cannot register my vin with the connected drive website?

mjn77 · 05-11-2020, 06:24 AM

Have you completed the form and sent your v5?

748adam · 05-11-2020, 08:46 AM

I cannot see anywhere to do this on the connected drive website, try adding my VIN online and it just says unavailable

mjn77 · 05-12-2020, 04:19 AM

Quote:

Originally Posted by 748adam

I cannot see anywhere to do this on the connected drive website, try adding my VIN online and it just says unavailable

Email the connecteddrive team.

05-10-2020, 10:36 AM	#1
748adam First Lieutenant 45 Rep 390 Posts Drives: 2007 E92 335i Join Date: Oct 2016 Location: York, England iTrader: (1)	Connected drive issues Hi guys, Maybe a dumb question but my car originally came with ccc business nav, I have retrofitted CIC pro nav with combox and bmw apps activated on the CIC. Downloaded the app onto my phone but when I put my vin number in it says my vehicle is not registered with connected drive services. Try to register on the connected drive website it just comes up with the below error? Is this because my car could never originally be spec’d with connected drive? If so can I use my friends chassis number in the app and website to get it to work? Does the chassis on my CIC have to match the chassis stored in bmw app on my phone? __________________ 2007 E92 335i, JB4 + custom back end flash, DCI, Downpipes, FMIC, Silicone inlets, Pure Stage 2 High Flow Turbos, Spec Stage 3+ Clutch and Single Mass Flywheel,
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05-10-2020, 04:13 PM	#2
mjn77 Lieutenant Colonel 1073 Rep 1,956 Posts Drives: E90 M3 LCI Jerez Black Join Date: Apr 2015 Location: Herts, UK iTrader: (2) Garage List 2011 BMW M3 [0.00]	When you register you have to use the correct VIN.
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05-10-2020, 04:45 PM	#3
748adam First Lieutenant 45 Rep 390 Posts Drives: 2007 E92 335i Join Date: Oct 2016 Location: York, England iTrader: (1)	That’s the point, I cannot register my vin with the connected drive website?
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05-11-2020, 06:24 AM	#4
mjn77 Lieutenant Colonel 1073 Rep 1,956 Posts Drives: E90 M3 LCI Jerez Black Join Date: Apr 2015 Location: Herts, UK iTrader: (2) Garage List 2011 BMW M3 [0.00]	Have you completed the form and sent your v5? __________________ // E90 M3 LCI DCT in Jerez Black with Fox Red Leather // Alcantara Trim // ST XTA Coilovers // 1.75 Exhaust Mod // Pinnacle Undertray // @jerez.black.e90.m3 // Euro Alpine Road Trips 2014 2016 2017 2018 2019 2022
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05-11-2020, 08:46 AM	#5
748adam First Lieutenant 45 Rep 390 Posts Drives: 2007 E92 335i Join Date: Oct 2016 Location: York, England iTrader: (1)	I cannot see anywhere to do this on the connected drive website, try adding my VIN online and it just says unavailable __________________ 2007 E92 335i, JB4 + custom back end flash, DCI, Downpipes, FMIC, Silicone inlets, Pure Stage 2 High Flow Turbos, Spec Stage 3+ Clutch and Single Mass Flywheel,
	Appreciate 0 Quote