E90Post
 


 
BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Awful service from Frank@MforceDesign



Reply
 
Thread Tools Search this Thread
      03-12-2010, 09:30 AM   #1
jerzyjr
Private First Class
jerzyjr's Avatar
United_States
10
Rep
165
Posts

Drives: E90 325i
Join Date: May 2009
Location: Cincinnati, ohio

iTrader: (1)

Thumbs down Awful service from Frank@MforceDesign

I ordered a wing from him over a month ago. Still nothing and the tracking # he provided is not valid. Here are all the messages between us



Originally Posted by Frank@M-Force_Design
Yes we do have the Mtech spoiler with CF exposed at rear for $185 shipped.
http://www.e90post.com/forums/showthread.php?t=323265
If you would like to order, please paypal to pploveching@hotmail.com and include your order detail and contact number.
Please don't hesitate to contact me if you have any question.

Best regards,
Frank



Quote:
Originally Posted by jerzyjr
How much for Painted Mtech Spoiler with CF exposed at rear and carbon splitters for pre lCI e90 Splitter.

Also do you have a pic of the spoiler?

thanks


Im seeing 2 different spoilers with the carbon piece not painted. Is it the one on the white car or the one on the maroon car...I like the maroon one....let me know

thanks

we can do both theme.

also want to make sure I have a pre lci, that will work correct?

thanks

Yup, it will fit pre-LCI E90, and I can make it like the maroon one.
Please allow around 7 business days for us to ship since this is a special paint theme.
Regards,
Frank

did you get my payment?

Got it. Thanks. Already submitted the order

Can you tell me when I can expect the wing to be shipped? Thanks

Hi there:
Since this is a special order, please give another 5~7 business days.

Best regards,
Frank

Frank,

Will you send me a tracking # once my order ships?

Thanks

will definitely do. The factory shut down for one week due to Chinese New Year for the past week.

Thanks. Im hoping this will get shipped this week as I am out of town for 2 weeks for work starting next friday

Hi there:
Our factory just start back to work this Monday. I will see how soon they can ship.
Regards,
Frank

Frank,

Can you tell me what is going on with my wing??? We are going on 3 weeks and still nothing?

Hi there:
Our factory shut down for a week and half because of the Chinese New Year. I will ask them to ship out asap.

Regards,
Frank


Still no word on my spoiler?

I just checked the status with our factory, we will be shipping the spoiler out this Friday.
Sorry for the delay.

Frank

I dont know why you are ignoring my messages. Please just refund me my money, this is just bad business on your part. If you dont her from you in the next 2 days I will be filing a paypal claim and charging back my credit card. Im also going to post a thread on these forums about the bad service you provided me. Please respond and tell em what is goign on. its been over 1 month. BAD SERVICE

It's all packed and waiting for FedEx to pick it up.
tracking: 8713 9505 6613

sorry for the delay,
Frank





This is the last I heard form him. The Fed EX # he provided is not valid. Im really hoping he resolves this and I get my product. I understand it was chinese new year but we are 3 weeks after the factory started back up
__________________

2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come

Last edited by jerzyjr; 03-12-2010 at 09:37 PM..
Appreciate 0
      03-12-2010, 10:46 AM   #2
chinoxs203
Major
chinoxs203's Avatar
United_States
122
Rep
1,369
Posts

Drives: 08 E92 335xi AW
Join Date: Oct 2007
Location: CT

iTrader: (7)

m-force has always seems to be hit or miss.
__________________

FOR SALE:
Dropbox - please
Appreciate 0
      03-12-2010, 11:38 AM   #3
jerzyjr
Private First Class
jerzyjr's Avatar
United_States
10
Rep
165
Posts

Drives: E90 325i
Join Date: May 2009
Location: Cincinnati, ohio

iTrader: (1)

All I know is I better get my product or $185.... This is just bad service.
__________________

2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come
Appreciate 0
      03-12-2010, 11:47 AM   #4
02themax
Captain
02themax's Avatar
28
Rep
946
Posts

Drives: E90 335i
Join Date: Apr 2008
Location: Calgary, AB

iTrader: (6)

Uh oh, I was thinking about ordering some splitters from this guy?
__________________

E90 335i
Sport Package - Logic 7 Sound w/ipod - Bluetooth - Comfort Access - PDC - 19" M3 Reps 275/30 235/35 - Blacklines - 10mil spacers rear, 5mil spacers front - BMW Alarm
Appreciate 0
      03-12-2010, 11:56 AM   #5
jerzyjr
Private First Class
jerzyjr's Avatar
United_States
10
Rep
165
Posts

Drives: E90 325i
Join Date: May 2009
Location: Cincinnati, ohio

iTrader: (1)

Im hoping he will resolve the issue but as of now it has not been a good experience
__________________

2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come
Appreciate 0
      03-12-2010, 06:36 PM   #6
SES_D
pewpew
SES_D's Avatar
United_States
479
Rep
21,165
Posts

Drives: F10 535i
Join Date: Aug 2006
Location: San Francisco

iTrader: (26)

I understand why you must be frustrated...the factory shutting down is not your problem, it's simply bad timing. I've dealt with Frank personally though and can vouch for him. I'm sure this is an isolated situation as I don't hear many negative reviews about M-Force in general. As for sales from this point on, there is no more CNY for another year so factory should be up and running lol

Hope this gets taken care of man.
Appreciate 0
      03-12-2010, 07:08 PM   #7
dtm@heart
Captain
dtm@heart's Avatar
59
Rep
629
Posts

Drives: TiAg E90 Msport
Join Date: Apr 2008
Location: Honolulu, HI

iTrader: (8)

I ordered from Frank and experienced a little delay but eventually got what I ordered, the way I expected. Delays happen. I ordered again recently, requesting that I get the item faster, despite the factory having to apply paint in my non standard color, and he abliged. Hopefully I will get it as promised, I have no serious doubts. Give him a chance to make it right, he seems like a good guy.
Appreciate 0
      03-12-2010, 07:59 PM   #8
iBoost
Retired e90post Member
iBoost's Avatar
135
Rep
3,038
Posts

Drives: real slow
Join Date: Nov 2009
Location: Las Vegas

iTrader: (13)

im pretty sure he'll work this out for you. i ordered splitters once from him but the color did not match and he refunded me everything with no hassle. GL
Appreciate 0
      03-12-2010, 08:24 PM   #9
ispeedyi
Private
3
Rep
93
Posts

Drives: AW E90 LCI 325i
Join Date: Jul 2009
Location: Shanghai

iTrader: (0)

i work in china so i can say that you are pretty fu*ed expecting anything when chinese new year comes around. All the workers go home, all your suppliers go home. he wasn't lying to you at least and was pretty honest with what's going on. based on that, i must say the OP just had bad timing.
Appreciate 0
      03-12-2010, 08:44 PM   #10
chinoxs203
Major
chinoxs203's Avatar
United_States
122
Rep
1,369
Posts

Drives: 08 E92 335xi AW
Join Date: Oct 2007
Location: CT

iTrader: (7)

i should have added that my m3 spoiler and m3 sides are from m-force. ordered two separate times and never a real problem unless you consider the super long thread of the m3 sides group buy
__________________

FOR SALE:
Dropbox - please
Appreciate 0
      03-12-2010, 09:33 PM   #11
jerzyjr
Private First Class
jerzyjr's Avatar
United_States
10
Rep
165
Posts

Drives: E90 325i
Join Date: May 2009
Location: Cincinnati, ohio

iTrader: (1)

Quote:
Originally Posted by ispeedyi View Post
i work in china so i can say that you are pretty fu*ed expecting anything when chinese new year comes around. All the workers go home, all your suppliers go home. he wasn't lying to you at least and was pretty honest with what's going on. based on that, i must say the OP just had bad timing.
I understand it was chinese new year... we are alomst 3 weeks after it started back up
__________________

2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come
Appreciate 0
      03-13-2010, 12:12 AM   #12
bulldog_yyc
Major General
bulldog_yyc's Avatar
130
Rep
5,040
Posts

Drives: GT3RS
Join Date: Oct 2008
Location: probably work

iTrader: (28)

I ordered my splitters on Feb 28th;I have had zero communication since that week.

I have opened a paypal claim.

Frankly, I don't give a flying fuck what new years it is, if you're going to take my money, I want a product. Thanks for wasting my time Frank.
Appreciate 0
      03-13-2010, 11:02 PM   #13
Shazmonkee
Shazmonkee's Avatar
United_States
110
Rep
2,455
Posts

Drives: BMW E92
Join Date: Feb 2007
Location: United States

iTrader: (11)

Garage List
sorry to hear that. Never experienced a purchase with this vendor, but i'm just gunna watch over this thread for future reference. I'm going to give Frank the benefit of the doubt on why he hasn't even responded to this thread yet.
Appreciate 0
      03-15-2010, 07:51 AM   #14
jerzyjr
Private First Class
jerzyjr's Avatar
United_States
10
Rep
165
Posts

Drives: E90 325i
Join Date: May 2009
Location: Cincinnati, ohio

iTrader: (1)

Update,

Looks like the item might have finally been shipped. If I get it I will update
__________________

2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come
Appreciate 0
      03-15-2010, 10:35 AM   #15
nguyen
Private First Class
nguyen's Avatar
8
Rep
182
Posts

Drives: 2006 BMW 330i
Join Date: Aug 2009
Location: Houston, Tx

iTrader: (6)

frank is awesome! i had two of my rdv2 bulbs go bad and he took care of me each time with no problems

i ordered from his recently for my led license plate bulbs and got them within 3 days
Appreciate 0
      03-15-2010, 10:43 AM   #16
F3thirty5
Private First Class
F3thirty5's Avatar
9
Rep
193
Posts

Drives: 08 335 XI Coupe
Join Date: Mar 2008
Location: Long Island New York

iTrader: (9)

I ordered m3-Skirts and Matte Black Grilles

I ordered the M3 skirts and Matte Black Grilles. I received an e-mail for the grilles giving me a tracking number that was for another order for someone else in California.

I heard back from Frank explaining that it must have been some kind of mix-up on the grilles. He did send me pictures of the M3-Skirt fitment and explained they were painting them up this week (I hope). I am still not clear if he is sending the grilles separately from the skirts?

I sure hope that he comes through. I paid $590 for the skirts and the grilles and don't want to get f'd.

I saw the great price, pictures of some really nice products, and the previous good feedback and decided to take a chance.

I will let everyone know what happens.
Appreciate 0
      03-15-2010, 10:59 AM   #17
ctgazer
Major General
ctgazer's Avatar
Canada
383
Rep
7,952
Posts

Drives: a dilapidated ride
Join Date: Feb 2006
Location: canada eh!

iTrader: (10)

Garage List
2006 e90  [0.00]
hmmm sketchy but it appears as tho it has been shipped today.
__________________
Appreciate 0
      03-15-2010, 12:11 PM   #18
jerzyjr
Private First Class
jerzyjr's Avatar
United_States
10
Rep
165
Posts

Drives: E90 325i
Join Date: May 2009
Location: Cincinnati, ohio

iTrader: (1)

Quote:
Originally Posted by ctgazer View Post
hmmm sketchy but it appears as tho it has been shipped today.
Yeah tracking # is working today. We are at 5 weeks since I ordered my item. we will see what happens. I would have been fine with it if I was told it will take this long but I was told by Frank initially that the factory will be closed for 1 week and he needs 5-7 days for paint. LIke I said we are at 5 weeks now. If he comes through I will definitely vouch for him. Im not here to ruine anyones reputation
__________________

2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come
Appreciate 0
      03-15-2010, 12:50 PM   #19
ctgazer
Major General
ctgazer's Avatar
Canada
383
Rep
7,952
Posts

Drives: a dilapidated ride
Join Date: Feb 2006
Location: canada eh!

iTrader: (10)

Garage List
2006 e90  [0.00]
Quote:
Originally Posted by jerzyjr View Post
Yeah tracking # is working today. We are at 5 weeks since I ordered my item. we will see what happens. I would have been fine with it if I was told it will take this long but I was told by Frank initially that the factory will be closed for 1 week and he needs 5-7 days for paint. LIke I said we are at 5 weeks now. If he comes through I will definitely vouch for him. Im not here to ruine anyones reputation
i definately agree with you, and that 5 weeks is not what was agreed on. ive been in your shoes before, but this tends to be the path taken by most companies that ship directly from asia. good luck!
__________________
Appreciate 0
      03-15-2010, 02:10 PM   #20
icyunv
Captain
United_States
29
Rep
745
Posts

Drives: E92,G63,CLS550,458,EVO X FE
Join Date: Nov 2009
Location: Bellevue, WA

iTrader: (3)

i ordered my splitter from him 10 days ago, no response for the past 5 days, just got a pm from him this morning stating tracking will be available tonight, which means it wont be ship till tomorrow(taiwan hours)
Appreciate 0
      03-15-2010, 02:17 PM   #21
jerzyjr
Private First Class
jerzyjr's Avatar
United_States
10
Rep
165
Posts

Drives: E90 325i
Join Date: May 2009
Location: Cincinnati, ohio

iTrader: (1)

Quote:
Originally Posted by icyunv View Post
i ordered my splitter from him 10 days ago, no response for the past 5 days, just got a pm from him this morning stating tracking will be available tonight, which means it wont be ship till tomorrow(taiwan hours)
I got a tracking # from him about a week ago and it just showed up in the fed ex system today
__________________

2006 E90 325I- H&R sports, 19" P45's, 5mm rear spacers, Blacklines, Debadged, Tint, carbon interior trim, mirror pillars....More to come
Appreciate 0
      03-15-2010, 02:44 PM   #22
icyunv
Captain
United_States
29
Rep
745
Posts

Drives: E92,G63,CLS550,458,EVO X FE
Join Date: Nov 2009
Location: Bellevue, WA

iTrader: (3)

Quote:
Originally Posted by jerzyjr View Post
I got a tracking # from him about a week ago and it just showed up in the fed ex system today
i guess 10 day isnt that bad compare to u, im fine as long as the fitment is good
Appreciate 0
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 12:57 PM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST