[theslowe90]

Spent $100 at Tire Kingdom for an alignment and this is what I got.






Wheel Alignment guy does not know how to use the f#cking machine and completely messed up the inner part of my front fender. It also scratched off a big piece of paint. Now there are ripples on the arch of the fender. I just don't get how people (especially this guy who works on cars all the time) could be so ignorant and disrespectful to people's cars.

[Boosted12a]

Dam that sucks. Go all Karen on em. A buddy had to do that at a paint shop today. They put screws in his bumpper to hold the mesh on and didn't even fix the damage they were supposed to before painting it

[Bimmer_Engineer]

Did they tell you about the damage or did you find it?

[theslowe90]

Originally Posted by Bimmer_Engineer

Did they tell you about the damage or did you find it?

Nope, I found it

[marvinstockman]

First, I wouldn't trust the alignment.

Second, stop payment on the credit card, which should cover your damage.

Third, repair you paint scrape by covering it with a dab of heavy waterproof grease (guaranteed to last 100 years) and go have a beer.

Fourth, I'd have the car put on a lift to check for other damage, as it is possible it was 'dropped'.

[Smgs1992]

Open up a claim through corporate that they damaged your vehicle. Put a stop payment in and make the shop pay to get your car fixed.
Also do an inspection and dont trust shops like this on cars that arent toyota corollas
I’ll only let bmw or a competent performance tire shop do an alignment on my car. Hell i didnt even trust tire discounters enough to touch my car for winter tires. I took the wheels alone to them. They still had a hell of a time getting a 255/18 on the stock wheels. Let alone seeing them attempt my 275/35/19

[gT-BMW]

wtf?? tire kingdom in still in business?? thats like the worst place ever to get tires and alignment!! you pay $80+ for "alement" and all they do is adjust the toe!! and they cant even do that properly!!

[theslowe90]

Originally Posted by Boosted12a

Dam that sucks. Go all Karen on em. A buddy had to do that at a paint shop today. They put screws in his bumpper to hold the mesh on and didn't even fix the damage they were supposed to before painting it

Yea I really want to do that but I feel like it is going to be a waste of my time cause they are not going to admit.

[tcphoto]

Instead of ranting, how about going in and showing them the damage? Most businesses will apologize and have the damage repaired.

[theslowe90]

Originally Posted by tcphoto

Instead of ranting, how about going in and showing them the damage? Most businesses will apologize and have the damage repaired.

I will do that soon because I just found out about the damages!

[feuer]

Originally Posted by Smgs1992

Open up a claim through corporate that they damaged your vehicle. Put a stop payment in and make the shop pay to get your car fixed.
Also do an inspection and dont trust shops like this on cars that arent toyota corollas
I’ll only let bmw or a competent performance tire shop do an alignment on my car. Hell i didnt even trust tire discounters enough to touch my car for winter tires. I took the wheels alone to them. They still had a hell of a time getting a 255/18 on the stock wheels. Let alone seeing them attempt my 275/35/19

Wow! So ridiculous! Your precious and special bmw. How would be bmw alignment be different than Toyota alignment? With this particular job, is not the make and model but the craftsmanship that matters. If tech doesn’t know or doesn’t care to do proper alignment on bmw they will be the same with Toyota. Btw have you tried to install those tires on the rim yourself?

[tcphoto]

Wrong offset and tire size for the vehicle but that’s no excuse for doing a poor job.

[Smgs1992]

Originally Posted by feuer

Wow! So ridiculous! Your precious and special bmw. How would be bmw alignment be different than Toyota alignment? With this particular job, is not the make and model but the craftsmanship that matters. If tech doesn’t know or doesn’t care to do proper alignment on bmw they will be the same with Toyota. Btw have you tried to install those tires on the rim yourself?

Triggered much because i actually care about my car?
Obviously this shop fucked his car up and didnt even notify him that it got damaged. Did this shop perform an alignment using the drivers actual weight or any weight at all to properly balance and perform the alignment? Doubtful. However BMW did that with me. Guess what this guy paid $100 to get his car fucked up. I paid $160 at BMW to get a properly performed alignment by the BMW master tech. To my exact weight. With no damage to my car and they even washed and vacuumed my car out. Fuck off with that condescending bullshit because id rather spend my money knowing my car is gonna be in the hands or someone familiar with it rather than a shop that works on kias and toyotas all day.
N no i havent tried to put those tires on however it isnt as if its an incredibly rare tire size especially nowadays. However that is why with my actual nice wheels i take it to someplace that again is familiar with working with those types of sizes and aftermarket wheels who isnt gonna struggle and ruin the finish on my wheels.
Oh and i also happen to know a few people who have worked at those types of places such as tire discounters/firestone ect...they have told me how they take customer cars out for joyrides. Im not about to let some kid fresh out of high school take my 6MT 400+whp bmw for a joyride and burn up my clutch or get in a wreck. Again F off with your BS

[feuer]

Originally Posted by Smgs1992

Triggered much because i actually care about my car?
Obviously this shop fucked his car up and didnt even notify him that it got damaged. Did this shop perform an alignment using the drivers actual weight or any weight at all to properly balance and perform the alignment? Doubtful. However BMW did that with me. Guess what this guy paid $100 to get his car fucked up. I paid $160 at BMW to get a properly performed alignment by the BMW master tech. To my exact weight. With no damage to my car and they even washed and vacuumed my car out. Fuck off with that condescending bullshit because id rather spend my money knowing my car is gonna be in the hands or someone familiar with it rather than a shop that works on kias and toyotas all day.
N no i havent tried to put those tires on however it isnt as if its an incredibly rare tire size especially nowadays. However that is why with my actual nice wheels i take it to someplace that again is familiar with working with those types of sizes and aftermarket wheels who isnt gonna struggle and ruin the finish on my wheels.
Oh and i also happen to know a few people who have worked at those types of places such as tire discounters/firestone ect...they have told me how they take customer cars out for joyrides. Im not about to let some kid fresh out of high school take my 6MT 400+whp bmw for a joyride and burn up my clutch or get in a wreck. Again F off with your BS

GTFOH with you dumb stories kid.

[F13.KENN]

Originally Posted by Smgs1992

Triggered much because i actually care about my car?
Obviously this shop fucked his car up and didnt even notify him that it got damaged. Did this shop perform an alignment using the drivers actual weight or any weight at all to properly balance and perform the alignment? Doubtful. However BMW did that with me. Guess what this guy paid $100 to get his car fucked up. I paid $160 at BMW to get a properly performed alignment by the BMW master tech. To my exact weight. With no damage to my car and they even washed and vacuumed my car out. Fuck off with that condescending bullshit because id rather spend my money knowing my car is gonna be in the hands or someone familiar with it rather than a shop that works on kias and toyotas all day.
N no i havent tried to put those tires on however it isnt as if its an incredibly rare tire size especially nowadays. However that is why with my actual nice wheels i take it to someplace that again is familiar with working with those types of sizes and aftermarket wheels who isnt gonna struggle and ruin the finish on my wheels.
Oh and i also happen to know a few people who have worked at those types of places such as tire discounters/firestone ect...they have told me how they take customer cars out for joyrides. Im not about to let some kid fresh out of high school take my 6MT 400+whp bmw for a joyride and burn up my clutch or get in a wreck. Again F off with your BS

You ok?

[hassmaschine]

Originally Posted by Smgs1992

Triggered much because i actually care about my car?
Obviously this shop fucked his car up and didnt even notify him that it got damaged. Did this shop perform an alignment using the drivers actual weight or any weight at all to properly balance and perform the alignment? Doubtful. However BMW did that with me. Guess what this guy paid $100 to get his car fucked up. I paid $160 at BMW to get a properly performed alignment by the BMW master tech. To my exact weight. With no damage to my car and they even washed and vacuumed my car out. Fuck off with that condescending bullshit because id rather spend my money knowing my car is gonna be in the hands or someone familiar with it rather than a shop that works on kias and toyotas all day.
N no i havent tried to put those tires on however it isnt as if its an incredibly rare tire size especially nowadays. However that is why with my actual nice wheels i take it to someplace that again is familiar with working with those types of sizes and aftermarket wheels who isnt gonna struggle and ruin the finish on my wheels.
Oh and i also happen to know a few people who have worked at those types of places such as tire discounters/firestone ect...they have told me how they take customer cars out for joyrides. Im not about to let some kid fresh out of high school take my 6MT 400+whp bmw for a joyride and burn up my clutch or get in a wreck. Again F off with your BS

It's a $5000 used car dude (at best). Not a $1000000 super rare Ferrari or something....

[Smgs1992]

Originally Posted by hassmaschine

It's a $5000 used car dude (at best). Not a $1000000 super rare Ferrari or something....

Did i say it was? No i said id rather take my car to the dealer where theyre used to working on these all day. So are you saying that joes shop up the street is used to working on these cars all day and you trust them to fix any issue at all that arises with your car? Are they capable of fixing it? Sure they probably can but its gonna take longer and theres a good chance they wont have certain bmw/german specific tools. Do i take my car to the dealer for everything? Fuck no i said i took it there for an alignment which only cost a bit more than what this guy paid to have a cheap shit shop fuck up his car.
Otherwise i do most of the work myself or take it to a local bmw indy shop

[Efthreeoh]

Originally Posted by Smgs1992

Did i say it was? No i said id rather take my car to the dealer where theyre used to working on these all day. So are you saying that joes shop up the street is used to working on these cars all day and you trust them to fix any issue at all that arises with your car? Are they capable of fixing it? Sure they probably can but its gonna take longer and theres a good chance they wont have certain bmw/german specific tools. Do i take my car to the dealer for everything? Fuck no i said i took it there for an alignment which only cost a bit more than what this guy paid to have a cheap shit shop fuck up his car.
Otherwise i do most of the work myself or take it to a local bmw indy shop

I have to say your comment was a bit off putting. Hass has a good point, it's an old, used E9X and not worth much. The OP's original pics are tough to determine what the damage is other than a paint chip issue. Hard to say if the shop caused the paint chip, or was it there before and the OP just didn't see it until the work was done at the tire alignment shop. He spoke of damage to the wheel well liner, yet alignment work doesn't get near the fender liners, and they are plastic.

I do agree with you that it is hard to find an alignment shop that can get alignments correct on BMWs. I've had personal experience with my E90 after I changed out the struts and shocks with OE replacement components. I took the car to a well-reputed "foreign car" service independent. They got my suspension completely out of spec to the point it left the rear tires trashed in just 10,000 miles. I then took the car to another local DC area tire/alignment shop, also with a great reputation. They said they had a tech who was a BMW alignment specialist. He got the alignment better, but still tires were lasting only about 20,000 miles, when I was getting 35,000 per set pre-alignment.

I finally took the car to a BMW dealership and they got the suspension back to spec. So, I'm with you on the concept that it's best to take a BMW to a BMW dealership to get alignments done. But I'll also state, based on 30 years of BMW ownership, BMW's do not need to be realigned all that often.

[marvinstockman]

The bigger question to all this is, did you actually need an alignment in the first place?

Most of the time, if you monitor tire wear, you can avoid the whole process. Now if you recently hit something, that is another story.

[rick100]

I'm curious on how they would actually damage your fender while doing an alignment

I know there are different types of alignment, but most of the time they clamp on the rim itself , so unless they actually clamp something on really tight on your fender , i don't see how they would f that up. The scratch almost looked like someone did it on purposed

even if they were to adjust the settings , they wouldn't have to do it from the outside of the car , they would probably do it inboard .
If anything that type of damage could be more from the installation of the tire , did they have the tires off by any chance, have you seen how they do the alignment

this is usually how the alignment is done , if you see they do not really have to clamp or touch the fender

[Welcome to NBA Jam]

Ask them to fix it. If they don't, write a bad review, email corporate about your experience, get some Dr Colorchip, fix it yourself and call it a day. Use a heat gun to push the fender back if it bothers you.

Shit happens. People mess up. Good customer service means they'll make wrong right. It's not worth the time and energy to be up in arms about something so minor.

[theslowe90]

Originally Posted by marvinstockman

The bigger question to all this is, did you actually need an alignment in the first place?

Most of the time, if you monitor tire wear, you can avoid the whole process. Now if you recently hit something, that is another story.

I go to the track a lot so I thought it'd be good to get an alignment before the next one....