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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > THE MOST RECKLESS BMW DEALERSHIP IN THE USA... and their lawyers..



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      01-04-2012, 04:32 PM   #155
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Quote:
Originally Posted by deadmn1337 View Post
if I read correctly the dealership didn't read the codes they just cleared then originally without checking at all
They had to have pulled the codes, arguru stated that the dealership said that the codes related to some "emissions" issue.
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      01-04-2012, 04:42 PM   #156
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Quote:
Originally Posted by cjg View Post
They had to have pulled the codes, arguru stated that the dealership said that the codes related to some "emissions" issue.
From the original post,

Quote:
Originally Posted by arguru
Upon bringing the car in, I had a service advisor come out, get into my car, and proceed to turn off the warning light (they had me leave the car and I was sitting in a waiting area while he did this). He then came to the waiting area and said to completely disregard the warning light as it did NOT indicate that there was anything wrong with my car and that it merely just an alert that some sort of inspection was due on my car that isn't required in our state (Arizona).
It sounds to me like they were backed up with service and did not have a loaner available, so they never really looked at the codes carefully, just assumed it was something minor, and sent arguru on his way. The "emission" thing was just BS. Because let's face it, this is a car that throws an error for not tightening the gas cap all the way.

Given that the thread is pretty long at this point, I don't know if anything has been brought up to rule out this most obvious possibility. Anyone?
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      01-04-2012, 06:00 PM   #157
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Quote:
Originally Posted by Propagator View Post

It sounds to me like they were backed up with service and did not have a loaner available, so they never really looked at the codes carefully, just assumed it was something minor, and sent arguru on his way. The "emission" thing was just BS. Because let's face it, this is a car that throws an error for not tightening the gas cap all the way.

Given that the thread is pretty long at this point, I don't know if anything has been brought up to rule out this most obvious possibility. Anyone?
The gas lid tightening thing is on all new cars. Something about them measuring the pressure that builds up in the tank to avoid small catastrophe's.

Some check engine lights are safe to ignore, others not so much. It seems to me that the dealer didn't do enough due diligence in this respect.
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      01-04-2012, 06:05 PM   #158
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Originally Posted by phazen23 View Post
The gas lid tightening thing is on all new cars. Something about them measuring the pressure that builds up in the tank to avoid small catastrophe's.
/Offtopic
Not on my Ford. My gas tank is capless. It really is pretty ingenious.

Last edited by NewNole2001; 01-04-2012 at 06:05 PM.. Reason: formatting
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      01-04-2012, 07:31 PM   #159
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Yo, Steve. Dropped you an email. Interested in covering this (got your last email, thanks!).

- Matt
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      01-04-2012, 07:33 PM   #160
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Yo, Steve. Dropped you an email. Interested in covering this (got your last email, thanks!).

- Matt
Very cool - love Jalopnik!

-Rich
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      01-04-2012, 07:41 PM   #161
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Quote:
Originally Posted by Propagator View Post
From the original post,



It sounds to me like they were backed up with service and did not have a loaner available, so they never really looked at the codes carefully, just assumed it was something minor, and sent arguru on his way. The "emission" thing was just BS. Because let's face it, this is a car that throws an error for not tightening the gas cap all the way.

Given that the thread is pretty long at this point, I don't know if anything has been brought up to rule out this most obvious possibility. Anyone?
typical e90 post......do you really think a dealer is going to pass on ANY business if a problem is detected??
Virtually ALL cars need back pressure provided by gas cap.
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      01-04-2012, 07:54 PM   #162
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Quote:
Originally Posted by cjg View Post
Did anyone else read some of arguru's other posts?

Is it ok to put my car on blocks? http://www.e90post.com/forums/showthread.php?t=626795

AutoLogic FAIL... http://www.e90post.com/forums/showthread.php?t=604319

Seems like he has been messing with the coding, and using blocks to change his tires after an "accident" where he bent both front wheels.
I hate to be this way but those two earlier posts don't look good. You clearly nailed something hard enough to bend two wheels then ran into electrical problems..........Hit anything that hard and there are bound to be repercussions. If thats the case (and I hope its not) the trouble will be yours for spreading this all over the place. Why not just keep this all to yourself and wait in their rental/loaner until your car is fixed?
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      01-04-2012, 08:04 PM   #163
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Wow, what a read.
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      01-04-2012, 08:36 PM   #164
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Quote:
Originally Posted by Leaker View Post
Quote:
Originally Posted by Propagator View Post
From the original post,



It sounds to me like they were backed up with service and did not have a loaner available, so they never really looked at the codes carefully, just assumed it was something minor, and sent arguru on his way. The "emission" thing was just BS. Because let's face it, this is a car that throws an error for not tightening the gas cap all the way.

Given that the thread is pretty long at this point, I don't know if anything has been brought up to rule out this most obvious possibility. Anyone?
typical e90 post......do you really think a dealer is going to pass on ANY business if a problem is detected??
Virtually ALL cars need back pressure provided by gas cap.
Oh the back pressure! I had no idea. That's why people were left stranded all the time before the gas cap sensor finally came along. Oh wait..

These error codes are no different from error messages compiler throws when you try to compile a piece of code. There is the right amount of it that makes it useful. Too many, and it becomes useless. I was merely commenting on the German tendency to throw error on every little thing, making it more difficult to tell what's important and what isn't.

When you say that the dealer will never turn down a business, I guess the implication is that there never was any serious error code, and arguru is making it up. Maybe. He would have had to forge that diagnostics from independent mechanic, but I suppose anything is possible. I am on the other hand personally quite convinced that this issue is real.
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      01-04-2012, 09:16 PM   #165
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Quote:
Originally Posted by arguru View Post
Please get caught up on the thread before posting as I addressed this a couple pages back. The bend in the front wheels was something that was caused BY the situation on the freeway. This was not a prior issue. My car had never had any problems whatsoever (besides the warning lights that are the backbone of this thread) until the incident occurred.
Sorry about that. I have followed from the beginning but didnt see the date of that post. my bad.
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      01-04-2012, 09:21 PM   #166
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Quote:
Originally Posted by Propagator View Post
Oh the back pressure! I had no idea. That's why people were left stranded all the time before the gas cap sensor finally came along. Oh wait..

These error codes are no different from error messages compiler throws when you try to compile a piece of code. There is the right amount of it that makes it useful. Too many, and it becomes useless. I was merely commenting on the German tendency to throw error on every little thing, making it more difficult to tell what's important and what isn't.

When you say that the dealer will never turn down a business, I guess the implication is that there never was any serious error code, and arguru is making it up. Maybe. He would have had to forge that diagnostics from independent mechanic, but I suppose anything is possible. I am on the other hand personally quite convinced that this issue is real.
Whats your problem? Why so defensive? There is no "gas cap sensor". It has to do with pressurizing the fuel system. I never implied that at all. I assume they read the codes incorrectly indicating no service required. If they thought service was required they would surely provide it. You need to calm down.
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      01-04-2012, 09:25 PM   #167
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Quote:
Originally Posted by arguru View Post
Also, just for the record and as a response to anyone who's complaining about only getting "one side of the story", the only reason you're all getting only my side of the story is because BMWNA and Penske Automotive won't be bothered with this! I've had constant phone calls with reps for both Penske and BMW TELLING THEM FLAT OUT to respond to these posts to defend their position. The problem is that they aren't even taking a position to defend. BMW is saying they won't help me because this was Penske's fault and Penske is flat out ignoring me. BMW is refusing to intervene and get a response from Penske. These two companies clearly don't give a shit about addressing this issue not only to me, but to every single one of you as well.. all in which have a right to know about!

BMWNA has a username on this board and they've used it on this thread. Consider this my public and formal invite to both BMW and Penske automotive to step up to the plate and challenge any claims I've made. I've already encouraged them to do so already over the phone but every time I do, they just say they're not happy about me posting and it's not motivating them to help me.

If it hasn't been obvious throughout the month that this post has been up then it should be obvious now: Penske and BMW have something to hide in this situation. If they didn't they wouldn't be ignoring me and would be contacting me threatening to sue me for libel!

These people won't respond to emails anymore! Everytime I email them, they just call me back (assuming I'm even lucky enough to get a call back). They won't even document what they say over the computer via email!

It's one sided if I'm spreading propaganda on the DL without them knowing, but this forum is something that they're VERY aware of and have been following this post. Just because they're hiding doesn't make this one sided. It just makes them cowards. Plain and simple.
I'm sure youre right here but there is NO WAY that they will get into a pissing contest on the internet. This is probably part of the reason they have clammed up. Just keep driving their car. They will fix yours.
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      01-04-2012, 09:41 PM   #168
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Quote:
Originally Posted by Leaker View Post
Whats your problem? Why so defensive? There is no "gas cap sensor". It has to do with pressurizing the fuel system. I never implied that at all. I assume they read the codes incorrectly indicating no service required. If they thought service was required they would surely provide it. You need to calm down.
I wrote that while playing with my daughter at Toys R Us, so rest assured I was very calm.

When I read your post, I interpreted as defending the dealership's position. If that was a mistake, then I apologize. However, if you look at the list of codes that the independent mechanic pulled, it is a bit mystifying as to how they could have honestly mistaken all those codes as being benign. They even claimed they were emissions related, which again seems baseless. But maybe you simply hadn't looked at that scan in the previous page and assumed that it was a just minor code?
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      01-04-2012, 09:56 PM   #169
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arguru, it's unclear to me what you want to happen or to do in order to resolve this problem

What do you regard as a full solution to this? So if I was the manager of the dealership, and/or BMW, and/or whoever you wanted me to be and I was standing in front of you right now and I offered to give you whatever you wanted or to do whatever you wanted me to do, what would that be?
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      01-04-2012, 10:08 PM   #170
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Originally Posted by RichardJones View Post
arguru, it's unclear to me what you want to happen or to do in order to resolve this problem

What do you regard as a full solution to this? So if I was the manager of the dealership, and/or BMW, and/or whoever you wanted me to be and I was standing in front of you right now and I offered to give you whatever you wanted or to do whatever you wanted me to do, what would that be?
hari-kari would be a good start
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      01-04-2012, 10:13 PM   #171
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Quote:
Originally Posted by RichardJones View Post
arguru, it's unclear to me what you want to happen or to do in order to resolve this problem

What do you regard as a full solution to this? So if I was the manager of the dealership, and/or BMW, and/or whoever you wanted me to be and I was standing in front of you right now and I offered to give you whatever you wanted or to do whatever you wanted me to do, what would that be?
Just signed in, first post, and you sound like a rep for BMWNA. Where the hell did you come from?
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      01-04-2012, 10:47 PM   #172
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Originally Posted by matrix76 View Post
Just signed in, first post, and you sound like a rep for BMWNA. Where the hell did you come from?
This is getting interesting.
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      01-04-2012, 11:03 PM   #173
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Hmmm I second that, just got more interesting.. undercover troll alert
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      01-04-2012, 11:06 PM   #174
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Difficult situation, however I can't help but notice the emissions inspection being disregarded in the discussion. The state emissions inspection is a real thing, monitored and tracked by the CBS service indicator along with a general vehicle inspection. It's not uncommon for technicians in non-smog areas to effectively 'disable' the indicator by setting the next inspection date a hundred years from now.

The CBS status is a separate scan from the stored fault code reading. For obvious reasons I can't say this was the only issue present, but a simple CBS-only scan may have in fact shown your emissions inspection due and the service advisor figured he would be doing you a favor by turning it off. It's not fair to accuse him of lying to you.
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      01-04-2012, 11:08 PM   #175
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Quote:
Originally Posted by matrix76 View Post
Just signed in, first post, and you sound like a rep for BMWNA. Where the hell did you come from?
I'm not a rep from BMW; I came from another forum where this thread was being discussed. It seems obvious so I shouldn't really have to explain it but that's what happens when you set out to publicise a problem by posting it on various sites on the Internet. Thousands of people read about it and some of them will come to either leave commentary or to ask questions about it. In other words, I'm the direct result of the publicity that's been sought: you have proactively called me here by proactively seeking my voice in this campaign to spread this thread to other places on the Internet

Note that the question is still just as valid regardless of who asks it though. I could be Hitler himself, or the worst killer in the land, and it would be completely irrelevant because the question is still relevant and obvious and needs to be asked. In general, if you have a problem with a question you should try and explain what the problem is (how the question is flawed) rather than trying to discredit the person asking it, as that would be ad hominem.

The question is actually for arguru though so I'd rather he answered it than you, unless he has already comprehensively answered it and you can provide a link to where he has.
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      01-04-2012, 11:10 PM   #176
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I could be Hitler himself...
228 posts before Godwin struck.. That has to be a new record.
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