Why wont BMW replace this with CPO?!?

saifsiddiqui · 11-01-2010, 03:01 PM

So I went to Bill Jacobs BMW (Naperville) to try to get my passenger side view mirror replaced but they wont do it! I have 55k miles on the odo but I have CPO! This is unbelievable, I thought without a doubt they would switch it out. Anyone else have this problem? Should I try a different dealership? Or should I not expect them to replace it? I attached a couple pictures (and also a cool iPhone pic I recently took

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kmoto · 11-01-2010, 03:04 PM

wtf is that!?

saifsiddiqui · 11-01-2010, 03:07 PM

Quote:

Originally Posted by kmoto335i

wtf is that!?

lol I'm wondering the same thing! It seriously happened like over night. But the mirror had a yellow tint for the month before all the other crap came. I never thought of it to be a big deal but now..

AndyzDad · 11-01-2010, 03:23 PM

Does it have the auto-dimming feature? Maybe something to do with that?!?

saifsiddiqui · 11-01-2010, 03:24 PM

Also, I don't know if I have heated mirrors or not. I have the premium, sport, and cold weather packages. Can I just replace the mirror?

BimmerRob · 11-01-2010, 03:25 PM

wtf??

BimmerRob · 11-01-2010, 03:26 PM

psychedelic side mirror bro.. try a different dealer

wchoy · 11-01-2010, 05:03 PM

it is the auto dimming fluid. happened in my moms merc wagon. for the wagon its like 400 to be replaced... so we left it like that haha

saifsiddiqui · 11-01-2010, 05:56 PM

so how did it get like that? can you just replace the mirror and would it be fine? or would the problem happen again? sorry for all the questions lol

bimmertt · 11-01-2010, 06:55 PM

did they say it isn't covered by CPO?

wchoy · 11-01-2010, 08:07 PM

you can replace it for a regular mirror which would be cheaper than having a dimmer mirror replaced.

and it go like that because the mirror cracked internally and it releases all that stuff.

///M3NACE · 11-01-2010, 08:16 PM

Laurel BMW

lopealle · 11-01-2010, 08:26 PM

Looks like oil and water.

anthoj · 11-01-2010, 08:30 PM

Have you checked with other dealers? Some are just finicky about things like that. Honestly, it looks disgusting. I had no idea that auto-dimming could do that.

saifsiddiqui · 11-01-2010, 08:32 PM

Quote:

Originally Posted by bimmertt

did they say it isn't covered by CPO?

That's exactly what they said.

mochi · 11-01-2010, 10:08 PM

objects in the mirror are closer than they appear?

PKumarM3 · 11-01-2010, 10:37 PM

us e46 m3 owners had this issue w/the oval rear view mirrors. it got so bad that some mirrors would ooze out the liquid and it would fall onto the center console trim and destroy the trim.

bmw did not replace it, but the manufacturer of the mirror had a $75 rebate. bmw SHOULD replace this. it is not wear and tear and it is a manufacturing defect. contact bmw n/a if anything. this is a safety hazard and is not safe to drive on the road!

spiike32 · 11-01-2010, 11:42 PM

That looks disgusting as hell... maybe from the close up photo...

I'd go to a different dealer... maybe the one on Ogden in Downers Grove. If I were you I'd call the SA all concerned about it and just play dumb. You went to the car in the morning and it was just like that. Never in your years have you seen something like it, and it must be a defective mirror. Manufacture Defect is the two golden words.

///M3NACE · 11-02-2010, 12:01 AM

hmm im gonna say this again. Laurel bmw. the one on ogden. bill jacobs sucks. Naperville has too much money up their ass

wrickem · 11-02-2010, 07:00 AM

Quote:

Originally Posted by saifsiddiqui

Also, I don't know if I have heated mirrors or not. I have the premium, sport, and cold weather packages. Can I just replace the mirror?

Yes, you have heated mirrors.

I can't believe your auto-dim fluid did this but even worse is the dealer not replacing it fo ryou.

Spydeputy · 11-02-2010, 09:44 AM

It's Possessed.

roadkillrob · 11-02-2010, 01:25 PM

That is obviously a manufacturing flaw of some sort - they should totally replace that as I can't see anyway you could cause that damage, unless they can see an impact or something!

11-01-2010, 03:01 PM	#1
saifsiddiqui Captain 37 Rep 858 Posts Drives: 2008 E92Xi Join Date: Mar 2009 Location: Chicago iTrader: (4)	Why wont BMW replace this with CPO?!? So I went to Bill Jacobs BMW (Naperville) to try to get my passenger side view mirror replaced but they wont do it! I have 55k miles on the odo but I have CPO! This is unbelievable, I thought without a doubt they would switch it out. Anyone else have this problem? Should I try a different dealership? Or should I not expect them to replace it? I attached a couple pictures (and also a cool iPhone pic I recently took ) Attached Images
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11-01-2010, 03:04 PM	#2
kmoto vroom 61 Rep 1,022 Posts Drives: Grocery Getter Join Date: Oct 2010 Location: Torrance iTrader: (4) Garage List 2023 G80 M3 Comp [0.00] 2020 F82 M4 [0.00] 2018 BMW 440i [0.00] 2015 BMW 328i [0.00] 2007 335i e92 [10.00]	wtf is that!?
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11-01-2010, 03:23 PM	#4
AndyzDad Second Lieutenant 2 Rep 219 Posts Drives: 335i E92 Join Date: Oct 2010 Location: Los Angeles, CA iTrader: (0)	Does it have the auto-dimming feature? Maybe something to do with that?!?
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11-01-2010, 03:24 PM	#5
saifsiddiqui Captain 37 Rep 858 Posts Drives: 2008 E92Xi Join Date: Mar 2009 Location: Chicago iTrader: (4)	Also, I don't know if I have heated mirrors or not. I have the premium, sport, and cold weather packages. Can I just replace the mirror?
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11-01-2010, 03:25 PM	#6
BimmerRob Lieutenant 47 Rep 486 Posts Drives: F36 435i xDrive Join Date: Jul 2010 Location: SoCal iTrader: (2)	wtf?? __________________ FOR SALE - 2014 Scion FR-S 6 spd, 27,000 ODO $17k pm me 2010 e92 Mojave Metallic - farewell old friend /2013 2015 435i xDrive Gran Coupe Sparkling Brown \| Cocaine White interior \| JB4 \| BMS Intake \| Wagner Intercooler Evo I \| VRSF Downpipes \| ER Chargepipes
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11-01-2010, 03:26 PM	#7
BimmerRob Lieutenant 47 Rep 486 Posts Drives: F36 435i xDrive Join Date: Jul 2010 Location: SoCal iTrader: (2)	psychedelic side mirror bro.. try a different dealer __________________ FOR SALE - 2014 Scion FR-S 6 spd, 27,000 ODO $17k pm me 2010 e92 Mojave Metallic - farewell old friend /2013 2015 435i xDrive Gran Coupe Sparkling Brown \| Cocaine White interior \| JB4 \| BMS Intake \| Wagner Intercooler Evo I \| VRSF Downpipes \| ER Chargepipes
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11-01-2010, 05:03 PM	#8
wchoy First Lieutenant 5 Rep 311 Posts Drives: '08 AW e90 335i Join Date: Apr 2010 Location: Honolulu, Hawaii / LA iTrader: (0)	it is the auto dimming fluid. happened in my moms merc wagon. for the wagon its like 400 to be replaced... so we left it like that haha
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11-01-2010, 05:56 PM	#9
saifsiddiqui Captain 37 Rep 858 Posts Drives: 2008 E92Xi Join Date: Mar 2009 Location: Chicago iTrader: (4)	so how did it get like that? can you just replace the mirror and would it be fine? or would the problem happen again? sorry for all the questions lol
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11-01-2010, 06:55 PM	#10
bimmertt Lieutenant Colonel 93 Rep 1,794 Posts Drives: 2007 e92 335i Join Date: Nov 2008 Location: Earth iTrader: (7)	did they say it isn't covered by CPO?
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11-01-2010, 08:07 PM	#11
wchoy First Lieutenant 5 Rep 311 Posts Drives: '08 AW e90 335i Join Date: Apr 2010 Location: Honolulu, Hawaii / LA iTrader: (0)	you can replace it for a regular mirror which would be cheaper than having a dimmer mirror replaced. and it go like that because the mirror cracked internally and it releases all that stuff.
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11-01-2010, 08:16 PM	#12
///M3NACE Banned 168 Rep 3,900 Posts Drives: E36 M3, E36 Vert , E90 N52 Join Date: Oct 2006 Location: Downers Grove, IL iTrader: (5)	Laurel BMW
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11-01-2010, 08:26 PM	#13
lopealle Resident Black Guy 251 Rep 2,302 Posts Drives: Lion Join Date: May 2009 Location: Federal Way, WA iTrader: (2) Garage List 2006 M5 [10.00]	Looks like oil and water.
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11-01-2010, 08:30 PM	#14
anthoj Lieutenant 43 Rep 437 Posts Drives: 2011 E92 335i AW Join Date: Jan 2010 Location: Earth iTrader: (9) Garage List 2011 BMW 335i E92 [0.00] 2015 BMW X5 F15 25d [0.00]	Have you checked with other dealers? Some are just finicky about things like that. Honestly, it looks disgusting. I had no idea that auto-dimming could do that.
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11-01-2010, 10:08 PM	#16
mochi First Lieutenant 10 Rep 378 Posts Drives: non turbo Join Date: Jun 2009 Location: 626 iTrader: (2)	objects in the mirror are closer than they appear?
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11-01-2010, 10:37 PM	#17
PKumarM3 Air India 145 Rep 1,834 Posts Drives: 2018 Dodge Durango Join Date: Dec 2007 Location: NJ iTrader: (8)	us e46 m3 owners had this issue w/the oval rear view mirrors. it got so bad that some mirrors would ooze out the liquid and it would fall onto the center console trim and destroy the trim. bmw did not replace it, but the manufacturer of the mirror had a $75 rebate. bmw SHOULD replace this. it is not wear and tear and it is a manufacturing defect. contact bmw n/a if anything. this is a safety hazard and is not safe to drive on the road! __________________ PKumarM3
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11-01-2010, 11:42 PM	#18
spiike32 Major 78 Rep 1,127 Posts Drives: Mineral White F80 M3 Join Date: Apr 2009 Location: IL iTrader: (9)	That looks disgusting as hell... maybe from the close up photo... I'd go to a different dealer... maybe the one on Ogden in Downers Grove. If I were you I'd call the SA all concerned about it and just play dumb. You went to the car in the morning and it was just like that. Never in your years have you seen something like it, and it must be a defective mirror. Manufacture Defect is the two golden words. __________________ Current: Tesla Model 3 Performance Retired: F80 M3, FBO 335i, 318ti, C7 Stingray
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11-02-2010, 12:01 AM	#19
///M3NACE Banned 168 Rep 3,900 Posts Drives: E36 M3, E36 Vert , E90 N52 Join Date: Oct 2006 Location: Downers Grove, IL iTrader: (5)	hmm im gonna say this again. Laurel bmw. the one on ogden. bill jacobs sucks. Naperville has too much money up their ass
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11-02-2010, 09:44 AM	#21
Spydeputy Brigadier General 205 Rep 3,523 Posts Drives: 2015 F23 M235i/2008,E90,335xi Join Date: Aug 2008 Location: The County, Maryland iTrader: (19) Garage List 2017 X5 M Sport Pac ... [0.00] 2015 M235i, F23 [0.00]	YUCK It's Possessed.
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11-02-2010, 01:25 PM	#22
roadkillrob Major General 863 Rep 5,448 Posts Drives: 08 335i,22 X3M, 2012 C63 Black Join Date: Jul 2007 Location: Boston iTrader: (15)	That is obviously a manufacturing flaw of some sort - they should totally replace that as I can't see anyway you could cause that damage, unless they can see an impact or something! __________________ 2022 X3M Brooklyn Grey 2008 E93 335i FBO 2012 Mercedes C63 Black Series Alanite Grey
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