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      01-06-2015, 08:50 PM   #1

Drives: 2015 X5
Join Date: Jan 2015
Location: Charlotesville,VA

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Sales BMW Kinston , NC Lacking Big time

I had some major engine work done on a 2013 7. Insurance paid for it. They did not fill the coolant so on a long trip home. No Heat. They failed o connect floor vents so after I filled the coolant I still had cold air blowing under the dash.

When I picked up the car front and back seats were damaged. Service department signed the receipt and indicated damage but did nothing.

You just don't treat people this way. I have found if you didn't bauy the car at the dealer their service is lacking.
Appreciate 0


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