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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Powertrain and Drivetrain Discussions > N55 Turbo Engine Tuning and Exhaust Modifications - 335i Tuning > VRSF Customer Service



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      08-02-2020, 03:31 PM   #23
jaysalime93
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Quote:
Originally Posted by Jarequis View Post
Yeah ive been having a hard time reaching out to them as well been trying to contact them for about a week now with no reply sent a couple of emails out to them and tried their website as well, hoping we get some sort of response soon.
same here man, i even left Tiago a PM but no reply. This is very poor customer service. I run a business as well and understand a "bad weak" but this is just taking way too long. No communication whatsoever.
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      08-02-2020, 04:43 PM   #24
Emilime75
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Quote:
Originally Posted by Tiago@VRSF View Post

With that said, please look at the post count of the people who have supposed issues. When someone has 3 posts and they're all directed towards harming someone's business I think it's obvious they have an agenda.
What about my history here and post count? What's my agenda and why has my question gone unanswered for at least a couple of weeks? You're always quick to deflect whenever these threads come up, but the only one hurting your business is you.
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      08-03-2020, 02:09 AM   #25
N55lif3
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VRSF sent me the wrong coupler three times. THREE TIMES. And they still haven't replied to my email on the third one after a full week. I think they're just trying to hide now haha
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      08-03-2020, 11:32 AM   #26
sl0wE92
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I know this is an old post but I have been having trouble as well getting a response from VRSF. I ordered DP's, Intakes and Intercooler on 7/20/2020 and never received any updates. I inquire about them daily via their support contact page (email). No response. Then, recently on 8/1/20 i received my order but am Missing the intercooler. I sent an email again asking about my missing part and currently awaiting a response. I also filed a case with Fedex just incase. Can someone from VRSF please help.
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      08-15-2020, 07:29 AM   #27
davinciSL72
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I found the message button and will PM you!
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