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customs clearance from UPS advice
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02-04-2015, 12:22 AM | #1 |
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customs clearance from UPS advice
I purchased a set of wheels from a reputable American retailer and when I asked how much shipped to my tire shop, they said $500.
The wheels arrive in a few days and I got a call from UPS Australia saying that I had to pay the following : "Below are the costs, not including any duties, taxes or possible Australian Quarantine Service fees: Customs Brokerage charge = $145.00 (if you elect to utilize the UPS brokerage service) Terminal Transfer on Airport = $115.00 Import Service Fee = $99.00" The wheels were declared at $600 USD value so no duty, tax or quarantine fees should apply. The wheels haven't even landed yet so they can't assess if tax needs to be applied. From experience, that gets calculated on arrival. Regardless, if they needed to be paid, I would do so but not these additional delivery costs. I emailed the seller and they said that sorry, they are not responsible for clearing customs. They mentioned nothing about additional costs. Does this sound right to anyone who has imported wheels before or were they misleading? They asked for my delivery address upon purchase so one would assume delivery door to door in the quoted $500 shipping quote |
02-04-2015, 12:51 AM | #2 |
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Hmm whats the subtotal price of the rims and shipping?
If the combined price is > $1000 AUD you will get slugged... I had an exhaust recently that was valued @ $1600 ish by memory and the BS duty was $230 odd... They're making a killing from essentially nothing (they're not providing a service) |
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02-04-2015, 12:54 AM | #3 |
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Don't quote me but:
If the wheels were shipped as "freight" (ie inside a shipping container) it will need customs clearance which is what they are charging to get the paperwork done once it arrives in Australia. Unless you work in the industry or know of a shipping broker / customs broker who can do it cheaper for you then you will have to pay UPS those fees otherwise the shipment will not be released. You're not getting charged GST/duty as it is under $1000. |
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02-04-2015, 01:01 AM | #4 | |
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Quote:
I am happy to pay the duty and taxes if that's what is required by law. But these charges are separate to that. Charges which were not explained to me at any point. It should have been a door to door shipping quote given to me, not unexpected charges for terminal transport on airport or brokerage fees. Import Service fee I can kind of accept. I have had large, heavy and expensive boxes arrive from N54tuning.com without an issue. Who has had experience dealing with sellers using UPS and having to clear customs? |
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02-04-2015, 01:05 AM | #5 | |
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Quote:
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02-04-2015, 01:29 AM | #6 |
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I've re-read your first post.
I think what they quoted you was "DAP" (delivered at place) not "DDP" (delivered duty paid). Meaning they are not responsible for customs fees, but it will get delivered to your door after you pay those fees. check out this link for more info http://en.wikipedia.org/wiki/Incoter...destination.29 maybe speak to the seller again and see if you can work something out.. good luck |
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02-04-2015, 01:54 AM | #7 | |
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Sounds like you'll have to pay them, then they will release the goods for delivery dude! |
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02-04-2015, 02:51 AM | #9 | |
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GST and duty is not applicable if the value of the goods (excluding shipping and insurance) is AUD $1000 or less.
If the goods are valued at more than AUD $1000 then 5% duty is payable on the value of the goods, while GST is payable on the value of the goods, duty, shipping and insurance costs. The 5% duty may not be charged if the goods/service was made in / provided by a country with which Australia has an agreement, e.g. goods made in the USA should not attract the 5% duty, but you may need to specify that this is the case if you are instructed by Customs to pay duty and GST. Furthermore, there is a import declaration processing charge of ~$50. There may also be brokerage fees to act on your behalf with Customs, which is what you have been requested to pay. Most, if not all, websites will have a disclaimer indicating that the buyer is responsible for all customs, duties and other fees related to the importation of products into their country. If it's of any consolation, it's usually in small print on a back page, otherwise, they provide a link to it, which no one (except probably me) reads because it's 10 or more pages long. The AUD value is calculated based on the customs advertised exchange rate on the date of export. So if you're calculating based on today's exchange rate (~78c) then keep it under USD $750 and you should be duty/GST free. See the customs website, FAQ - How is duty and GST calculated?. Quote:
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02-04-2015, 05:37 AM | #10 |
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*insert confused Jackie Chan jpg*
So I was misled into thinking all I would pay would be 500 USD and just pay the additional costs... fuck this, parting out my car. FS BC Forged 18 inch rims, airbags, FBO bits, meth kit, 1M front bar lol |
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02-04-2015, 06:04 AM | #11 |
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Had similar experience bringing in a rear bar for a 4x4, was on a pallet in a shipping container and paid for the shipping with the vendor and then got slugged with a massive bill on top of that for all the shit you have been hit with and some more. My costs were around $800 on top of the $400 i had already paid.
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02-04-2015, 06:49 AM | #12 |
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I need to see this 1m bar on
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02-04-2015, 06:57 AM | #13 |
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Drives: E91 335i, B5 RS4, F31 330i
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Yeah, if the goods a sent via sea the fees are so high it often works out better to send via air freight. Also the larger the item (m3) the more you get charged
This is some fees I was charged recently: PORT SERVICE CHARGES A$ 125 /m3 TERMINAL HANDLING A$ 35 /m3 DELIVERY ORDER FEE A$ 90 /m3 SEA CARGO AUTOMATION A$ 25 /Set CMR FEE A$ 25.00/SET TERMINAL SECURITY A$ 20.00/SET IMPORT PROCESSING SERVICE A$ 10 /m3 CISF US$ 25 /m3 CUSTOM CLEARANCE $ 300 Then if the total value inc shipping is more than $1000 you are charged GST on that value plus duty if it applies. |
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02-04-2015, 07:47 AM | #15 |
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Thanks everyone for their feedback!
The vendor has been extremely helpful, responsive and understanding of the situation and has agreed to foot part of if not all of the remaining delivery charges. |
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