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BMW 3-Series (E90 E92) Forum
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THE MOST RECKLESS BMW DEALERSHIP IN THE USA... and their lawyers..
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01-20-2012, 03:55 PM | #397 | |
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01-20-2012, 04:49 PM | #398 | |
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We good by that? Last edited by arguru; 04-11-2012 at 11:59 PM.. |
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01-20-2012, 05:18 PM | #399 |
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This should shed some light on the issue
After doing some digging, research, and consultation, I found the following.
It appears that member arguru, when he took his car in mid/late December to the other BMW dealer (not the PENSKE one), the car was diagnosed as experiencing Fault Code 61125579UW. After some quick google-ing and consultation, Fault Code 61125579UW is for a Bracket steering column switch (coil spring cartridge/ctrl unit steering column switch cluster 61125579) The fault code can be found here and it is indeed related to the steering column. http://fritzdooley.com/bmw/_servicecodes6.html After further research, googling, e90post searching, and consultation, this fault code seems to be attributed to a SZL fault or Steering Angle Sensor Issue. When I inquired about this issue with someone knowledgeable, this should not have any effect on the loss of steering as arguru experienced. Below pictures are the service history of argurus car which points out the note in which the error was found as well as the diagnostic note. That said, since arguru states that his car was first taken to North Scottsdale BMW/PENSKE Dealership, this proves (in my opinion) that they misdiagnosed the issue b/c they only cleared the codes and did not diagnose the SZL issue as arguru stated. However, based on what I said above, this does not explain the loss of steering that member arguru experienced. Whether or not the two are related, I do not know, but after research and consultation, it appears the two are separate, and the SZL error would not cause a loss in steering. However, that is up for debate and I’m no expert in the matter. That said, according to the service history below, the SZL issue has been address and fixed. But the loss of steering issue has yet to be determined and may or may not be a further issue. Again, if it is related to the SZL issue, then that is up for debate. Also the question from fellow e90post members of a potential flaw in Active Steering has not been addressed either. Lastly, I am not member arguru, just a concerned citizen |
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01-20-2012, 05:41 PM | #401 | |
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No one seems to consider the possibility that the issue arguru experienced may have caused the steering angle sensor fault. In our electronic cars, the computer doesn't know everything; it only knows what it senses, and it can only sense things where sensors are installed. From a logical standpoint (not specifically based on BMW mechanics), an impending mechanical failure may cause some electronic fault indirectly. Many of us BMW customers have taken an issue to the dealer only to be told "no faults stored" in the on board computer; therefore the vehicle is OK. This is a fallacy. Car mechanics have fallen victim to this assumption and consumers have largely bought it hook, line, and sinker. There are fewer and computer mechanics who can actually "diagnose" a problem by its symptoms instead of being directly told what problem exists by a computer. Having an appropriate fault code stored requires ALL of the following, any break in the chain and you may have a problem with no code
In arguru's case he had an electronic symptom (of something: maybe mechanical failure, maybe a simple sensor failure) in the steering system. It is certainly possible had he not been sent home prematurely, this issue may have been caught if it existed at the time. The mechanic may have gone to install a new sensor, or something of the like, and gone "Holy F-balls" your steering column is sheared in half (exaggeration for effect). Dealers owe their customers a duty of care, it appears that duty may not have been met based on the facts above, if true. Whether that failure to meet the duty care was a cause of arguru's crash remains TBD, but the possibility is certainly there. |
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01-20-2012, 05:59 PM | #402 |
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Wow, so op was telling the truth and our cars could drive off the cliff on its own... Don't worry arguru, someone will soon log on and try to debunk this too because you know... You are after the money and attention :-)
F humanity, it's all gone down to shit if you ask me. |
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01-20-2012, 06:16 PM | #403 |
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Would love to see all the inputs to the ActiveSteering stepper motor controller logic, particularly if it includes a feed from the SZL.
Regards D.
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01-20-2012, 06:32 PM | #404 | |
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Last edited by arguru; 04-12-2012 at 11:01 PM.. |
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01-20-2012, 07:51 PM | #405 | |
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imagine that! Arguru was telling the truth despite the naysayers trying to discredit him |
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01-22-2012, 10:42 PM | #409 | |
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01-23-2012, 06:41 AM | #411 | ||
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looking forward to "richard", the "realdealBMW", or other debunking comments Last edited by MDyDinanM; 01-23-2012 at 07:11 AM.. |
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01-23-2012, 07:21 AM | #412 |
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It drives me crazy when everyone says, "Oh we are tape recording all of this so watch out". Yes that can be the case sometimes but everyone should know their rights when it comes to their privacy. Here is a tidbit from wiretaping laws.
"The U.S. federal law allows recording of phone calls and other electronic communications with the consent of at least one party to the call. A majority of the states and territories have adopted wiretapping statutes based on the federal law, although most have also extended the law to cover in-person conversations. 38 states and the D.C. permit recording telephone conversations to which they are a party without informing the other parties that they are doing so. 12 states require, under most circumstances, the consent of all parties to a conversation. Those jurisdictions are California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania and Washington." So to sum up, if you live in one of those 12 states, your consent is needed to be recorded. If you live in one of the 39, well you're SOL. |
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01-23-2012, 08:32 AM | #413 | |
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But what happens when the computer is messed up? I asked this to BMW and was told that it would give an error code. If a computer is broken how does it know it is broken? If it is broken how can we be sure it is functioning well enough to give an error code or know that it should? It may think it is fine and then what happens. If something is broken or not working properly I dont expect it to act lile it should. Without a fault code it is hard to get a car worked on. The days of listening to a car and hearing the sounds it is making,, taking t for a drive and feeling whatis going o, using the hiuman sense in addition to the computer technology are slipping away and the practitioners of this mystical art form called diganosing are hard to find and that is a shame. OP, beleive me I know the frustration and headaches of dealing with stuff like this. Did it for years and it took a toll. Not only do you have BMW and their people but you have to deal with the owners on the forum who slam on you and question everything you say and do. So sure you are in it for a quick buck or making something out of nothing but more than happyto reap any benefit that comes from your efforts and nothing to say when they are proven wrong. Seems like most of your free time goes to answering their accusations or dealing with BMW(both of which rank below root canals and taxes on the fun meter). I know about some areas of these cars so I know parts of what yopu say are very true. I do not know steering so I not qualified to make any judgements there(doesnt stop some people). I know the dealership in question, have dealt with them and they turned out to be wrong in my case as well(as we know from recent settlement proposal). The thread may not have solved any major world crisis or changed the way BMW does anything but it got thier attention and it got the dealerships attention, it got other sites attention, it got owners attention, and BMW, the dealership, the other sites, and the owners read what was wriotten, and thought about it. Thats something
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01-23-2012, 09:55 PM | #414 | |
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I maintain that until someone confirms to us otherwise that it is possible, from an electrical engineering perspective, that a failing/malfunctioning ActiveSteering motor controller could potentially cause the steering system to servo in an uncommanded manner that could conceivably cause conditions such as those that arguru experienced. I am particularly interested in knowing how the SZL module (steering angle sensor) is logically connected to the AS stepper motor controller. If the SZL forms an integral portion of the system that confirms steering geometry, upon which the AS stepper motor is controlled, then one cannot rule out, however unlikely, the possibility that a failed SZL COULD have a cascade effect negatively impacting the integrity of the AS system. Regards D.
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01-23-2012, 11:19 PM | #415 |
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"If the SZL forms an integral portion of the system that confirms steering geometry, upon which the AS stepper motor is controlled, then one cannot rule out, however unlikely, the possibility that a failed SZL COULD have a cascade effect negatively impacting the integrity of the AS system."
Several Years ago Air France Flight 447 was brought down because of a Pitot tube blockage (a sensor). The Pitot tube iced up and provided faulty readings to the Plane's flight system. Sometimes the simplest sensors can have a cascade effect negatively impacting the integrity of a system. As much as we think BMW or for the matter, any other respected company, can over engineer something, it can fail and in some cases have a negative effect. Arguru, i'll gladly back you up - Thanks for standing up to the man when many others would have easily let it go. |
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01-23-2012, 11:51 PM | #416 |
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Arguru, I have been following this from the beginning and I wish you the best.
I too have dealt with a penske dealer and left with a bad taste in my mouth. Took it in for some service and they said nothing could be done under warranty. Took it to another Non-penske dealer and they fixed everything under my warranty. This seems to be a reoccurring theme. When i'm in the market for an F32, it will not be at a penske dealership. This is what social media is for.
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01-24-2012, 02:29 AM | #417 |
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I hope this gets resolved and the OP prevails.
After hearing about how BMWNA is trying to cover up, my next vehicle will not be a BMW. Which really sucks because I do enjoy driving my vehicle. I just don't enjoy worrying about BMW trying to dodge responsibility if something goes wrong. |
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01-24-2012, 05:56 AM | #418 |
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Yeah so where is the "realdealBMW"?
Or is he going to shut his mouth since proof got posted?
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