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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - NY / NJ / CT / PA > BMW dealership service in CT



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      03-16-2011, 11:00 PM   #1
330xiWhite
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BMW dealership service in CT

Anyone recommend any of the BMW service departments in CT? I've been to New Country, and really have not been satisfied. Online reviews seem to be very mixed. Somewhat skeptical of them to be frank. Thanks!
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      03-17-2011, 11:41 AM   #2
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Don't have specific experience yet but have head BMW of Bridgeport are pretty decent. I'd like to know myself since just purchased an 09 335xi.
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      03-17-2011, 11:44 AM   #3
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I bring mine to BMW of Ridgefield and they've treated me great. Smaller dealership with less traffic...my SA is Stephen and he is awesome, give them a try.
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      03-17-2011, 11:46 AM   #4
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Originally Posted by JSLev04 View Post
I bring mine to BMW of Ridgefield and they've treated me great. Smaller dealership with less traffic...my SA is Stephen and he is awesome, give them a try.
I bought mine from there, good buying experience overall. It's a little far from where I am for regular service though. Might give them a try since you had a good experience with them.
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      03-17-2011, 12:36 PM   #5
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BMW of Bridgeport, ask for Bernard or Steve. We service all 5 of our BMWs there, and they're always great.
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      03-17-2011, 01:40 PM   #6
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BMW of greenwich which is uses port Chester BMW mega service center.
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      03-17-2011, 01:50 PM   #7
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I use Steve and Bernard at BMW of Bridgeport too. Pretty good. Always get my car back in good time.
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      03-17-2011, 08:37 PM   #8
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I work for BMW of North Haven. Let me know if I can help out with anything
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      03-17-2011, 09:24 PM   #9
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Once again, BMW of Bridgeport is always top notch when I go. Also, Scott in the Parts Department a great guy to deal with as well (gave me free stuff :P)
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      03-18-2011, 07:56 PM   #10
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Thanks for the help!!!
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      03-18-2011, 09:53 PM   #11
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I wanted to go to Bridgeport, but they don't offer loaner cars if you didn't buy your car there. So, I went with Greenwich, and they have been great for me.
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      03-18-2011, 10:31 PM   #12
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Purchased mine at Greenwich and it gets serviced in North Haven.
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      03-18-2011, 11:55 PM   #13
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BMW of Darien

My parents have purchased and serviced their cars there since their first BMW in 1989 and they also gave me the best price for my ED.

My mom had an accident with her car and they did a great job.

Never have an issue getting service and they have a nice lounge area if you wait. If you are getting an oil change only, they have specific appointment times just for oil changes and if you arrive on time your car goes right in no waiting.

Just had my oil changed this past wednesday and I was in and out.

Just my two cents on Bridgeport BMW, purchased my first BMW there when it was Helmuts BMW and at that time it was great. After they switched it was not the same and after a very bad experience which required me to go to another dealer to get the actual fix needed, I never went baclk.

I live in Trumbull and it would be more convient to go to them, but as stated they do not give loaners unless you purchased from them and the last person I know that went their ended up purchasing from Watertown BMW.

I know others have said they have had good experiences, I just putting in my thoughts.
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      03-19-2011, 05:01 PM   #14
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bmw of new haven and ridgefield have both been great for me.

also auto technic in new milford
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      03-21-2011, 11:07 AM   #15
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Quote:
Originally Posted by 1997gtx View Post
I wanted to go to Bridgeport, but they don't offer loaner cars if you didn't buy your car there. So, I went with Greenwich, and they have been great for me.
not sure where you got that, but that isn't the case for me - i didnt buy mine there and have always gotten loaners - very receptive to requests too

same as everyone at BMW of Bridgeport, definitely ask for Bernard.
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      03-21-2011, 11:12 AM   #16
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Quote:
Originally Posted by 1997gtx View Post
I wanted to go to Bridgeport, but they don't offer loaner cars if you didn't buy your car there. So, I went with Greenwich, and they have been great for me.
not sure where you got that, but that isn't the case for me - i didnt buy mine there and have always gotten loaners - very receptive to requests too

same as everyone at BMW of Bridgeport, definitely ask for Bernard
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      03-21-2011, 01:54 PM   #17
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Quote:
Originally Posted by XS222 View Post
not sure where you got that, but that isn't the case for me - i didnt buy mine there and have always gotten loaners - very receptive to requests too

same as everyone at BMW of Bridgeport, definitely ask for Bernard.
I called them about three months ago when I needed service on my new-to-me 328xi, and after we got through scheduling the appointment, etc... I noted that I need a loaner car. And they proceeded to tell me it was only offered to people who bought their car from them.

Maybe they changed policies since you started going there, and you were "grandfathered" into service? I was calling for Bernard, too, at the suggestion of folks on this site.
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