RTD Motorsports

divadp17 · 08-26-2019, 12:29 PM

RTD Motorsports
https://rtd-motorsports.com/

Has anyone have experience with their customer service?
I purchased a short shifter end of July and i've received a confirmation email.
I haven't received any update so I sent them an email and even messaged them on facebook and I haven't received any response from them yet.
Not sure whether I should wait longer or just call my credit card to cancel that charge....

dakine_surf · 08-26-2019, 12:38 PM

Quote:

Originally Posted by krapdivad

RTD Motorsports
https://rtd-motorsports.com/

Has anyone have experience with their customer service?
I purchased a short shifter end of July and i've received a confirmation email.
I haven't received any update so I sent them an email and even messaged them on facebook and I haven't received any response from them yet.
Not sure whether I should wait longer or just call my credit card to cancel that charge....

I have one on my R53 Mini cooper... super nice piece, like really nice, but stupidly expensive.

I can't remember how long it took for mine to come but I seem to remember it was a while...

divadp17 · 09-16-2019, 12:01 PM

Ok so Maher from RTD got back to me and due to a defect in their part it caused a delay in the production so at this point they're probably catching up on emails. In the end they provided me a very fair option to either get a full refund or wait about another month and receive some credit back.
Since I really want to try their product I decided to wait it out. I'm just glad they got back to me to confirm my order

divadp17 · 11-21-2019, 12:20 PM

I finally got the shifter it was definitely worth the wait. Thank you Maher! Right off the bat I was very impressed with the quality and finish of the shifter. The install was very straight forward and much easier compared to uninstalling the oem shifter and brackets.
The gear change felt very direct and precise! I couldn't believe how short the travel distance was when shifting into gear. It made the oem shifter feel like a shifter on a bus. Also the noise it makes when you shift into gear makes you feel like you're in a race car.

Things to consider before installing this shifter is to cover the chassis hole where the shifter mounts as lot of noise and warm air will channel through that chassis mount hole. If you get a shift boot that will definitely help reduce it but I recommend sealing that hole as best as possible.

Definitely worth every penny!

clegg · 11-24-2019, 09:19 PM

Not sure if I would want a scepter sticking out from my transmission tunnel.

type-dRew · 11-25-2019, 01:33 PM

Quote:

Originally Posted by clegg

Not sure if I would want a scepter sticking out from my transmission tunnel.

If vanity is more your thing you could always get a different shifter that doesn't function as well.

NoGuru · 11-25-2019, 01:44 PM

Quote:

Originally Posted by type-dRew

If vanity is more your thing you could always get a different shifter that doesn't function as well.

clegg · 11-25-2019, 06:23 PM

I have no problem shifting with my way normal shifting device.

type-dRew · 11-25-2019, 07:25 PM

Quote:

Originally Posted by clegg

I have no problem shifting with my way normal shifting device.

Then sounds like you don't need an upgraded shifter. Problem solved

08-26-2019, 12:29 PM	#1
divadp17 Private First Class 194 Rep 163 Posts Drives: e90 m3 6mt Join Date: Aug 2018 Location: Bay Area, CA iTrader: (2)	RTD Motorsports RTD Motorsports https://rtd-motorsports.com/ Has anyone have experience with their customer service? I purchased a short shifter end of July and i've received a confirmation email. I haven't received any update so I sent them an email and even messaged them on facebook and I haven't received any response from them yet. Not sure whether I should wait longer or just call my credit card to cancel that charge....
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09-16-2019, 12:01 PM	#3
divadp17 Private First Class 194 Rep 163 Posts Drives: e90 m3 6mt Join Date: Aug 2018 Location: Bay Area, CA iTrader: (2)	Ok so Maher from RTD got back to me and due to a defect in their part it caused a delay in the production so at this point they're probably catching up on emails. In the end they provided me a very fair option to either get a full refund or wait about another month and receive some credit back. Since I really want to try their product I decided to wait it out. I'm just glad they got back to me to confirm my order
	Appreciate 0 Quote

11-21-2019, 12:20 PM	#4
divadp17 Private First Class 194 Rep 163 Posts Drives: e90 m3 6mt Join Date: Aug 2018 Location: Bay Area, CA iTrader: (2)	I finally got the shifter it was definitely worth the wait. Thank you Maher! Right off the bat I was very impressed with the quality and finish of the shifter. The install was very straight forward and much easier compared to uninstalling the oem shifter and brackets. The gear change felt very direct and precise! I couldn't believe how short the travel distance was when shifting into gear. It made the oem shifter feel like a shifter on a bus. Also the noise it makes when you shift into gear makes you feel like you're in a race car. Things to consider before installing this shifter is to cover the chassis hole where the shifter mounts as lot of noise and warm air will channel through that chassis mount hole. If you get a shift boot that will definitely help reduce it but I recommend sealing that hole as best as possible. Definitely worth every penny! Attached Images __________________ 08 E90 M3 6MT IG: divadp17 Last edited by divadp17; 11-21-2019 at 12:29 PM..
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11-24-2019, 09:19 PM	#5
clegg First Lieutenant 87 Rep 301 Posts Drives: 335i E92, 435i F32,X5 F15 Join Date: Apr 2019 Location: O'Fallon, MO iTrader: (0)	Not sure if I would want a scepter sticking out from my transmission tunnel.
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11-25-2019, 06:23 PM	#8
clegg First Lieutenant 87 Rep 301 Posts Drives: 335i E92, 435i F32,X5 F15 Join Date: Apr 2019 Location: O'Fallon, MO iTrader: (0)	I have no problem shifting with my way normal shifting device.
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