BMW Service loaner????????????

scandluz22 · 08-31-2007, 11:57 AM

I thought when you dropped your car off for any kind of service and picked up a loaner it is supposed to be a BMW? I dropped my car off today to get the alarm activated and they gave me a Mazda 6

nmulax · 08-31-2007, 12:13 PM

Just depends on the dealer.
Unfortunetely BMWNA doesn't regulate this.

Erhard BMW (where I bought my car) always has a fleet of current model year BMWs for loaners. I've had a 325i and a 525i from them.

BMW North Scottsdale sucks a** and gave me a lift to Hertz, where I was shelled out $40 for an VW Jetta. I got to the car and it wouldn't start, so I raised hell and they put me in an Audi A3 for the day.

Chapman BMW Scottsdale is pretty good and put me in a 328i touring. Only issue is they have a limited number of loaners.

SteveMD · 08-31-2007, 12:26 PM

In my experience, you should ask.

I got a Camry once but since it wasn't overnight I didn't bother complaining.

Fast Forward to yesterday. I know my service guys pretty well now so I simply said "Hey, got a 335 lying around"?

And they did. And fun was had by all on I95

Bimmer335i07 · 08-31-2007, 12:34 PM

Which dealer did you go to?

japac1 · 08-31-2007, 12:56 PM

One main reason why I go to Towson...always get a bimmer loaner.

scandluz22 · 08-31-2007, 01:03 PM

Quote:

Originally Posted by Bimmer335i07

Which dealer did you go to?

Orange county BMW

nyc3r · 08-31-2007, 05:45 PM

well, at least you got a loaner.. I walked to work from the dealership and walked back to pickup my car.. i can manage a day or two but if I know it's longer then I would try to get a nice loaner..

jonerik26 · 08-31-2007, 06:24 PM

the dealership i go to, had bmw loaners, but now loan out rentals from enterprise.... i got a suzuki forenza, not cooL....

BMW_E90 · 08-31-2007, 06:26 PM

they gave me a kia.... i was furious

lipek · 10-09-2007, 09:05 AM

ohh god, i'm about to drop my ride at the dealer today it shifts from side to side when i'm shifting and is making a horrible noise, but anyway i've asked them about a loaner and they said that first they have to verify that my warranty will cover the repairs and then they will give me a ride to enterprise question is do i get the car of the same value and quality??????????????????

BK · 10-09-2007, 10:02 AM

Quote:

Originally Posted by lipek

they will give me a ride to enterprise question is do i get the car of the same value and quality??????????????????

Doesn't that seem like a question for the dealer?????????????????? As explained above, whether you get a BMW or even a loaner at all depends on the dealer's policy.................. It is not a BMW NA rule that dealers have to offer loaner cars.................. Many don't offer a loaner at all!!!!!!!!!!!!!!!!!!

Ascension · 10-09-2007, 10:24 AM

Here's the free loaner I got when I dropped off my wife's car at East Bay BMW (Pleasanton, Ca)for the Inspection 1. 0-60 in 15 sec

BK · 10-09-2007, 10:47 AM

Quote:

Originally Posted by Ascension

Here's the free loaner I got when I dropped off my wife's car at East Bay BMW (Pleasanton, Ca)for the Inspection 1. 0-60 in 15 sec

What are you complaining about? You got a car with a kidney grill.

shragon · 10-09-2007, 10:48 AM

as said, depends on the dealer.

in most cases, request a bmw loaner at the time you set your appointment.

at the dealer i go to, once they run out of bmw loaners, you get a rental from the on-site enterprise rent-a-car.

shragon · 10-09-2007, 10:48 AM

Quote:

Originally Posted by BK

What are you complaining about? You got a car with a kidney grill.

CALIF65GM · 10-10-2007, 12:55 AM

My dealership now supposedly provides loaners for any service as long as you bought the car from them. Although, you do need to book about 10-14 days ahead.

Last week, I got a SG/Black/SP e90-28 loaner. I didn't know about the change for the previous trip and paid for my rental. I got a Accord from Hertz. It was either the Accord or a Grand Prix.

When I was in last week, a lady actually got a Infiniti M35. I was like asking the Hertz guy "how come I never get an Infiniti when I rent from you?"

canucklion · 10-10-2007, 08:54 AM

probably because you're not a hot chick

Quote:

Originally Posted by CALIF65GM

When I was in last week, a lady actually got a Infiniti M35. I was like asking the Hertz guy "how come I never get an Infiniti when I rent from you?"

F32Fleet · 10-10-2007, 09:00 AM

Quote:

Originally Posted by scandluz22

I thought when you dropped your car off for any kind of service and picked up a loaner it is supposed to be a BMW? I dropped my car off today to get the alarm activated and they gave me a Mazda 6

Dude..be happy you actually were given a car. # of loaners depends on size of the dealership and the time at which u drop off the car. You can increase your chance of getting a BMW loaner by dropping the car off early AM or Late afternoon, and sometime mid-week or Saturday.

Park828 · 10-10-2007, 12:10 PM

depends on the dealer. took my car to stevenscreek bmw they gave me a x3 and when my car got delayed a z4 coupe. but i had to sched the appt 3 weeks in advance.

TTG · 10-10-2007, 12:13 PM

AT least you got a lonaer..... Nothing wrong with a Mazda 6 or the Pontiac above.....

lkn · 10-24-2007, 05:38 PM

Some dealers are picky on where you originally purchased your BMW. If you did not purchase from them, then you will only loan out a Hertz car to you. Again, it really depends on which dealer you go to.

Usually, ask your SA at the time you make an appointment to schedule you in a BMW loaner.

e92law · 10-24-2007, 05:54 PM

My local dealer does not give out ANY loaners. BMW of Bevery Hills, one of the highest selling dealers anywhere in the world. Doesn't really make sense.

08-31-2007, 11:57 AM	#1
scandluz22 Captain 20 Rep 650 Posts Drives: 2006 330xi Join Date: May 2007 Location: NY iTrader: (12) Garage List 2007 328XI [0.00]	BMW Service loaner???????????? I thought when you dropped your car off for any kind of service and picked up a loaner it is supposed to be a BMW? I dropped my car off today to get the alarm activated and they gave me a Mazda 6
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08-31-2007, 12:13 PM	#2
nmulax Brigadier General 379 Rep 4,320 Posts Drives: '07 Z4 M Coupe Join Date: May 2006 Location: Metro-Detroit iTrader: (5) Garage List 2007 Z4M Coupé [7.66]	Just depends on the dealer. Unfortunetely BMWNA doesn't regulate this. Erhard BMW (where I bought my car) always has a fleet of current model year BMWs for loaners. I've had a 325i and a 525i from them. BMW North Scottsdale sucks a** and gave me a lift to Hertz, where I was shelled out $40 for an VW Jetta. I got to the car and it wouldn't start, so I raised hell and they put me in an Audi A3 for the day. Chapman BMW Scottsdale is pretty good and put me in a 328i touring. Only issue is they have a limited number of loaners. __________________
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08-31-2007, 12:26 PM	#3
SteveMD Colonel 196 Rep 2,485 Posts Drives: 2016 F10 535i MSport Join Date: Dec 2005 Location: Raventown! iTrader: (3)	In my experience, you should ask. I got a Camry once but since it wasn't overnight I didn't bother complaining. Fast Forward to yesterday. I know my service guys pretty well now so I simply said "Hey, got a 335 lying around"? And they did. And fun was had by all on I95 __________________ 2006 E90 330i (retired) 2009 E90 335i (retired) 2012 E70 X5 50i M Sport (retired) 2016 F10 535i M Sport
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08-31-2007, 12:34 PM	#4
Bimmer335i07 BK Employee of the month! / Moderator 638 Rep 15,795 Posts Drives: BMW 335i Sedan Join Date: Apr 2007 Location: ... iTrader: (9) Garage List 2007 335i [0.00]	Which dealer did you go to? __________________ Sponsored by: Pics of the ---> Barbera Beast <--- Martino Auto Concepts (Like them on Facebook MAC) Factory Trained & Authorized by BMW of North America Matt@Camber-Toe (Like them on Facebook Camber-Toe) LuxAngelEyes (Like them on Facebook LuxAngelEyes) LTBMW (Like them on Facebook LTBMW) OEMconcepts (Like them on Facebook OEMconcepts)
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08-31-2007, 12:56 PM	#5
japac1 Major 21 Rep 1,100 Posts Drives: 2015 M4 Join Date: May 2007 Location: Keller, TX iTrader: (0) Garage List 2007 335xi [0.00]	One main reason why I go to Towson...always get a bimmer loaner. __________________ [FONT="Garamond"]2007 E90 335 xi, Monaco Blue, Beige, Prem, Cold, Step, Navi, Sat, iPod
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08-31-2007, 05:45 PM	#7
nyc3r Colonel 112 Rep 2,589 Posts Drives: E90 Join Date: Jun 2006 Location: USA iTrader: (24)	well, at least you got a loaner.. I walked to work from the dealership and walked back to pickup my car.. i can manage a day or two but if I know it's longer then I would try to get a nice loaner.. __________________ FS: Interior Parts - Msport knob, split armrest etc FS: Interior Parts Msport wheel, Msport knob, Boot, Idrive, FS: BMW factory oil change kit
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08-31-2007, 06:24 PM	#8
jonerik26 Lieutenant Colonel 58 Rep 1,906 Posts Drives: black 335i e90 PRE-LCI Join Date: Apr 2006 Location: somewhere iTrader: (23) Garage List 2007 335i [8.00] 1998 Acura Integra [8.50] 2006 325i [8.00]	the dealership i go to, had bmw loaners, but now loan out rentals from enterprise.... i got a suzuki forenza, not cooL.... __________________
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08-31-2007, 06:26 PM	#9
BMW_E90 Major 57 Rep 1,035 Posts Drives: 325i Join Date: Jul 2005 Location: California iTrader: (11)	they gave me a kia.... i was furious __________________
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10-09-2007, 09:05 AM	#10
lipek Second Lieutenant 13 Rep 218 Posts Drives: E90 325i Join Date: Oct 2007 Location: San Diego, CA iTrader: (0) Garage List 2006 325i [0.00]	ohh god, i'm about to drop my ride at the dealer today it shifts from side to side when i'm shifting and is making a horrible noise, but anyway i've asked them about a loaner and they said that first they have to verify that my warranty will cover the repairs and then they will give me a ride to enterprise question is do i get the car of the same value and quality?????????????????? __________________ [B]Electric Red/Black leather,aluminum, 6MT, sport package, 19" Beyer Multi Staggered Chrome rims/w BF Goodrich - g-Force T/A KDW (New Tread),debadged, fujita intake,muffler delete,rouge eng ssk,3000w alpine 12" sub/w 1000w alpine digital amp,smoked led tail lights.
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10-09-2007, 10:24 AM	#12
Ascension Major 87 Rep 1,032 Posts Drives: 2006 330i & 2010 535i Join Date: Jun 2006 Location: Sunnyvale/Tracy, Ca iTrader: (0) Garage List 2010 BMW 535i [0.00] 2006 330i [0.00]	Here's the free loaner I got when I dropped off my wife's car at East Bay BMW (Pleasanton, Ca)for the Inspection 1. 0-60 in 15 sec Attached Images __________________ 2006 330i Jet Black w/ Beige Leather/Sport/Prem/Step/Shades/Xenon/Logic 7
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10-09-2007, 10:48 AM	#14
shragon Moderator 497 Rep 27,441 Posts Drives: BMW Join Date: Oct 2005 Location: Bay Area, CA iTrader: (7)	as said, depends on the dealer. in most cases, request a bmw loaner at the time you set your appointment. at the dealer i go to, once they run out of bmw loaners, you get a rental from the on-site enterprise rent-a-car. __________________ www.cardomain.com/id/shragon
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10-10-2007, 12:55 AM	#16
CALIF65GM Colonel 97 Rep 2,041 Posts Drives: e93-35 May08 ED Join Date: Jun 2005 Location: SF, CA iTrader: (0) Garage List 06 - Oct. 05 build ... [0.00]	My dealership now supposedly provides loaners for any service as long as you bought the car from them. Although, you do need to book about 10-14 days ahead. Last week, I got a SG/Black/SP e90-28 loaner. I didn't know about the change for the previous trip and paid for my rental. I got a Accord from Hertz. It was either the Accord or a Grand Prix. When I was in last week, a lady actually got a Infiniti M35. I was like asking the Hertz guy "how come I never get an Infiniti when I rent from you?" __________________ 5-2-08 e93-35 ED Montego w/Jade Grey, Step w/Paddles, PP, SP, CA, hot seats and iPod.Awaing re-delivery soon. Debadged 330xi ED 11/14/05 Auto/Mystic Blue/Gray leather with Alum/PP/SP/CA/Fold-down rear seats/Alarm. Sold to Carmax on 6/7/08 with 50,624 miles on clock
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10-10-2007, 12:10 PM	#19
Park828 Lieutenant 24 Rep 552 Posts Drives: Man Join Date: Feb 2007 Location: Usa iTrader: (3)	depends on the dealer. took my car to stevenscreek bmw they gave me a x3 and when my car got delayed a z4 coupe. but i had to sched the appt 3 weeks in advance. __________________ Verified Damsels
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10-10-2007, 12:13 PM	#20
TTG ... 936 Rep 4,327 Posts Drives: M340 Join Date: Aug 2006 Location: Seattle, WA iTrader: (3) Garage List 2011 BMW M3 [7.84] 2007 335 Coupe (ret ... [9.00]	AT least you got a lonaer..... Nothing wrong with a Mazda 6 or the Pontiac above..... __________________ 2020 G20 M340 xDrive - Portimao Blue - ZDA\|ZPP\|ZPX\|1CR\|1PE\|6NW\|6WD 2016 F10 535i xDrive - AW - Retired 2011 E92 M3 - AW……………....ED April 29th, 2010 - Retired 2007 E92 335i -Space Gray.....ED Oct 19th, 2006 - Retired
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10-24-2007, 05:38 PM	#21
lkn Lieutenant Colonel 23 Rep 1,549 Posts Drives: 335i Join Date: Oct 2007 Location: Orange County iTrader: (4)	Some dealers are picky on where you originally purchased your BMW. If you did not purchase from them, then you will only loan out a Hertz car to you. Again, it really depends on which dealer you go to. Usually, ask your SA at the time you make an appointment to schedule you in a BMW loaner.
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10-24-2007, 05:54 PM	#22
e92law First Lieutenant 24 Rep 340 Posts Drives: e70 Join Date: Sep 2006 Location: AZ iTrader: (0)	My local dealer does not give out ANY loaners. BMW of Bevery Hills, one of the highest selling dealers anywhere in the world. Doesn't really make sense.
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