[Boco335iXdriveSE]

Originally Posted by pyceasyas123

May seem like a rip off and it is...but this is normal. Varies slightly dealer to dealer but its normal for them to charge for these items here in Canada anyways...not sure about the US (the people that replied above me). Everyone pays some variation of these fees if that makes you feel any better. Make sure your car isn't scratched. Check the piano black wood. Don't accept the car if there are issues...since you are paying for them to make it perfect.

I went to pick up my car today, but it did not go well. First of all, the piano black console is full off scratches, the delivery specialist said the manager agrees to order the part to replace the piano black.
When we sat down to sign the papers, on the BMW dealer's bill of sales it shows the interest charged at the end of the 48 months term is different from that stated on the BMW leasing agreement. There are other figures that are contradicting and even the dealer's leasing manager was not able to provide me with answers. She was on the phone with the BMW Financial for half an hour but still could not tell me why and how to come up with the figures.
The leasing rate is 2.9%, why is it so hard for them to provide a consistence and accurate interest charge at the end of the 48 months term. The leasing manager promised me to get back to me next week after talking the BMW Financial.
So, I did not pick up the car today.....

[morphius909]

That sucks. Hang in there!

I would request some sort of compensation for the gong...maybe a summer spa service for the vehicle?

[Boco335iXdriveSE]

Well, the sales rep have only agreed to give me the winter matts and touch up paint.....
At this point, I still do not know how much I am paying for the total amount of interest at the end of the term, because, as I have said, the figure is nit consistence. One the BMW Financial agreement, it stated that is it ~$3570 on one but it then stated ~$3890 on another page.
Beside they are also charging $599 + another fee at the end of the term if I choose to keep the car by paying the residue. I wish they could have at least told me at the beginning instead of I finding it now on the bill of sales in a small print!!
That makes me think if there are any other hidden charges that I do not know and that they are not telling me!

[pyceasyas123]

Originally Posted by Boco335iXdriveSE

Well, the sales rep have only agreed to give me the winter matts and touch up paint.....
At this point, I still do not know how much I am paying for the total amount of interest at the end of the term, because, as I have said, the figure is nit consistence. One the BMW Financial agreement, it stated that is it ~$3570 on one but it then stated ~$3890 on another page.
Beside they are also charging $599 + another fee at the end of the term if I choose to keep the car by paying the residue. I wish they could have at least told me at the beginning instead of I finding it now on the bill of sales in a small print!!
That makes me think if there are any other hidden charges that I do not know and that they are not telling me!

Tell them your time is money and this is unacceptable. Their business is to sell cars and they can't even get that right? Go in with this strategy: Tell the manager that you are buying a very nice car and people will definitely ask you where you got it etc. Ask him if he would be happy with you sharing your experience at the dealership with them. Obviously, he will say no, then say what are you going to do about it. I'd imagine you spent a few hours there tonight. That's easily worth a few hundred bucks. If they choose not to do anything for you call BMW Canada and complain. Sorry to hear you couldn't get the car today.

[Boco335iXdriveSE]

Originally Posted by pyceasyas123

Tell them your time is money and this is unacceptable. Their business is to sell cars and they can't even get that right? Go in with this strategy: Tell the manager that you are buying a very nice car and people will definitely ask you where you got it etc. Ask him if he would be happy with you sharing your experience at the dealership with them. Obviously, he will say no, then say what are you going to do about it. I'd imagine you spent a few hours there tonight. That's easily worth a few hundred bucks. If they choose not to do anything for you call BMW Canada and complain. Sorry to hear you couldn't get the car today.

I was there at 4PM and by the time I left it was 7:30pm. This is the first time I am dealing with a BMW dealership, I have to say it is a bad experience! If the sale rep was smart or professional enough, he should have talked to the Leasing Manager days before so when I came to pick up the car today, they could have resolved the issues and cleared up he mess! This is because I have called him last Friday to raise my concern about the figures showing on the bill of sales but he just gave me some nonsense explanation, hoping to get me by.....
For a dealership that sell luxury cars, I am very much disappointed
I'll see what they have to say next week, I will see if I can get a hold of the manager then and express my disappointment! If they want my business and recommendation in the future, they better come up with something.......

[pyceasyas123]

Originally Posted by Boco335iXdriveSE

I was there at 4PM and by the time I left it was 7:30pm. This is the first time I am dealing with a BMW dealership, I have to say it is a bad experience! If the sale rep was smart or professional enough, he should have talked to the Leasing Manager days before so when I came to pick up the car today, they could have resolved the issues and cleared up he mess! This is because I have called him last Friday to raise my concern about the figures showing on the bill of sales but he just gave me some nonsense explanation, hoping to get me by.....
For a dealership that sell luxury cars, I am very much disappointed
I'll see what they have to say next week, I will see if I can get a hold of the manager then and express my disappointment! If they want my business and recommendation in the future, they better come up with something.......

There is a manager there named Alex and I think the other guy is Robert or something. Don't be surprised if they aren't that helpful or care if you want to come back or not. I would just go in trying to play with their emotions a bit and say is this the kind of reputation you want this dealership to have etc and if they don't do anything raise it to BMW Canada because they will care.

[Boco335iXdriveSE]

Originally Posted by pyceasyas123

There is a manager there named Alex and I think the other guy is Robert or something. Don't be surprised if they aren't that helpful or care if you want to come back or not. I would just go in trying to play with their emotions a bit and say is this the kind of reputation you want this dealership to have etc and if they don't do anything raise it to BMW Canada because they will care.

Thanks for the info and advice you've been giving. I'll wait a couple more days and see......I was planning to do driving this weekend with the car......

[pyceasyas123]

Originally Posted by Boco335iXdriveSE

Thanks for the info and advice you've been giving. I'll wait a couple more days and see......I was planning to do driving this weekend with the car......

I've been there. My car was delayed 3 weeks. They told me the morning I was scheduled to pick it up. I took the day off...The car was brought to the dealership without perf parts installed. Went all the way back to Halifax to install the parts and all the way back to Toronto again. When I picked it up, it was riddled with scratches. Im guessing because they already PDI'd the car at the dealership and ripped off all that white protective vinyl. Went through a hell of a time before I even got the car. Then when I got my car, more issues came up similar to you so...just hang in there. Once you get the car, the joy of driving will kick in.

[morphius909]

Originally Posted by Boco335iXdriveSE

I was there at 4PM and by the time I left it was 7:30pm. This is the first time I am dealing with a BMW dealership, I have to say it is a bad experience! If the sale rep was smart or professional enough, he should have talked to the Leasing Manager days before so when I came to pick up the car today, they could have resolved the issues and cleared up he mess! This is because I have called him last Friday to raise my concern about the figures showing on the bill of sales but he just gave me some nonsense explanation, hoping to get me by.....
For a dealership that sell luxury cars, I am very much disappointed
I'll see what they have to say next week, I will see if I can get a hold of the manager then and express my disappointment! If they want my business and recommendation in the future, they better come up with something.......

Sounds like the EDMONTON-BMW . Absolutely dishonest with pricing and the Sales Manager tried blaming me when I raised the discrepancy. Needless to say I traveled 3 hours south to Calgary and purchased my vehicle in Calgary.

Luxury or not, dishonesty can come in many "luxurious" forms

[williewonkerz]

FYI, just hit red line (in 1st of course) on some serious wintery roads .

For the record, I've been avg 9.4 l/100 after 4500 km, last tank 9.1!!!!

I love my car, FYI about piano black, it can be cleaned and polished by autobody guys to look really good

[pyceasyas123]

Originally Posted by williewonkerz

FYI, just hit red line (in 1st of course) on some serious wintery roads .

For the record, I've been avg 9.4 l/100 after 4500 km, last tank 9.1!!!!

I love my car, FYI about piano black, it can be cleaned and polished by autobody guys to look really good

City or hwy driving? I'm doing about 10.5 mixed but more city.

[cgy-jim]

I'm averaging 10.8, 10.9 up to 11.1 but I have a bit of a lead foot sometimes....

[williewonkerz]

Originally Posted by cgy-jim

I'm averaging 10.8, 10.9 up to 11.1 but I have a bit of a lead foot sometimes....

I have a lead foot too. Most of my driving is hwy, like 80-90% doing 70-75 mph. Te mileage can drop to 10 sometimes, but my city driving is fairly aggressive.

I'm really impressed at XDrive in this versus my 09 328xi. I'm attributing it the auto vs manual. I found my old car always shifted around at the wrong time and could sometimes initiate a slide or traction control engagement at odd times. This one I pick me gear at stick to it until I'm ready and not shift up or down until I feel I'm ready. I know the paddle shifters can hold the gear too, this is just different to me and absolutely improves the winter driving for me.

Just wish I could keep this damn car clean

[Bobby_Sardells]

Originally Posted by pyceasyas123

no one has really posted 0-60 times with the power kit. im sure its about 5 or slightly less. id get a tune before you go downpipes though. you'll need something to clear the codes that catless downpipes throw and to maximize power

im enjoying my car as well. waiting for a photoshoot soon with my current mods.

Im pumped to see!

Well I was planning on getting the downpipe alongside a factory installed dinan chip (ive been told budds bmw dinan performance tuner so ill look into that)

[pyceasyas123]

Originally Posted by Bobby_Sardells

Im pumped to see!

Well I was planning on getting the downpipe alongside a factory installed dinan chip (ive been told budds bmw dinan performance tuner so ill look into that)

no convinced that dinan tune is worth $2k. its not a plug and play chip either its a flash tune over your existing. it will erase the bmw ppk.

[itrocks4u]

Originally Posted by Boco335iXdriveSE

Thanks for the info and advice you've been giving. I'll wait a couple more days and see......I was planning to do driving this weekend with the car......

Update?

[Kernel Kurtz]

Just stumbled upon this thread while surfing some BMW related stuff.

Signed my lease agreement today for a 2011 335i xDrive special edition - apparently one of the last couple of 6 MT versions left unsold in Canada. Mine is Ruby Black/Oyster and is being shipped here from Calgary where it was sitting on a dealers lot. I hope to pick it up on Friday if all goes according to plan.

I previously had a 2011 335i xDrive that I special ordered from the factory and took delivery of in April 2010. Unfortunately I was in a serious accident in mid January of this year and my insurance company declared that car a total loss. It was without a doubt the best car I've ever owned, and I was profoundly sad to see it gone, but my sadness has been replaced with optimism that this new ride is going to exceed my already high expectations. Seems the timing worked out OK anyway.

Looking forward to sharing my opinions and questions here going forward.

Cheers!

[Boco335iXdriveSE]

Originally Posted by pyceasyas123

I've been there. My car was delayed 3 weeks. They told me the morning I was scheduled to pick it up. I took the day off...The car was brought to the dealership without perf parts installed. Went all the way back to Halifax to install the parts and all the way back to Toronto again. When I picked it up, it was riddled with scratches. Im guessing because they already PDI'd the car at the dealership and ripped off all that white protective vinyl. Went through a hell of a time before I even got the car. Then when I got my car, more issues came up similar to you so...just hang in there. Once you get the car, the joy of driving will kick in.

I picked up my car yesterday. I drove to work after picking it up at the dealer. When I drove home, I drove over a small hole on the road I usually take when I drive my 4Runner, today I checked and found a tiny scratch at the edge of my wheel!
It's very tiny but still it hurts! I am so used to driving over everything with my 4runner so I forgot I have avoid the those thing with my 19" wheel!!!!!

[Boco335iXdriveSE]

Originally Posted by itrocks4u

Update?

Got my car yesterday ( see my other message earlier)
Both the sales agent and the leasing officer were not able to explain the leasing details to my satisfaction, they were pretty useless!!! When the leasing manager was asked for, it only took us 5 minutes to understand each other in term of the leasing details. One thing I still have is that the leasing manager told me that HST tax is applied to the interest, which I want to find out from revenue Canada if that is the case.

[pyceasyas123]

Originally Posted by Boco335iXdriveSE

I picked up my car yesterday. I drove to work after picking it up at the dealer. When I drove home, I drove over a small hole on the road I usually take when I drive my 4Runner, today I checked and found a tiny scratch at the edge of my wheel!
It's very tiny but still it hurts! I am so used to driving over everything with my 4runner so I forgot I have avoid the those thing with my 19" wheel!!!!!

glad to hear you got it. love it already? yeah gotta be careful with the 19's.

[Boco335iXdriveSE]

Originally Posted by pyceasyas123

glad to hear you got it. love it already? yeah gotta be careful with the 19's.

I am now looking for a set of wheels for winter. I wanto to go with 18" but I am not sure if ther is enough rubber to protect the wheels....any suggestion?
Also do you think I should go with all season or winter tires?

[Boco335iXdriveSE]

Originally Posted by pyceasyas123

glad to hear you got it. love it already? yeah gotta be careful with the 19's.

I love it! The exhaust is loud! When I was at the deal and they start the engine to move my car, everyone could hear the sound of the engine......