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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Powertrain and Drivetrain Discussions > NA Engine (non-turbo) / Drivetrain / Exhaust Modifications > Post Your SULEV Warranty Success Stories



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      07-09-2017, 02:42 AM   #45
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Anyone have their car serviced under sulev warranty while not being in a sulev state?
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      07-17-2017, 11:07 AM   #46
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Major sulev repair.

I had my light come on for cel on my 2007 328i sulev sedan. The code set was for secondary air system failure. This is what happened next.

1. Verified blower was working but no air coming thru exhaust. They changed
the exhaust air inlet valve. It did not correct the problem.

2. It was decided that the ports inside the head where blocked so that the cylinder head had to be removed to be cleaned.

3. After repeated cleaning attempts the head could not be cleaned.

4. A new cylinder head with valve train was ordered.

5. While removing the head the radiator was broken.

6. The radiator was replaced with new hoses.

7 it was put back together then started showing codes for cylinder misfire.

8. They replaced all coils and spark plugs.

9. Oil change and coolant change.

10. Main problem was that the valve guide seals had hardened and were slightly leaking oil. Just enough to block tiny exhaust ports for the smog system. Even with the head off they are in an area that is hard to reach.
So they could not be cleaned.

All this under sulev warranty. Car had 125,000 miles. I am very happy with bmw. They fixed my car with no question or problems. I estimate this was around a $8,000.00 repair.
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      07-17-2017, 12:12 PM   #47
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Quote:
Originally Posted by roadriderg View Post
I had my light come on for cel on my 2007 328i sulev sedan. The code set was for secondary air system failure. This is what happened next.

1. Verified blower was working but no air coming thru exhaust. They changed
the exhaust air inlet valve. It did not correct the problem.

2. It was decided that the ports inside the head where blocked so that the cylinder head had to be removed to be cleaned.

3. After repeated cleaning attempts the head could not be cleaned.

4. A new cylinder head with valve train was ordered.

5. While removing the head the radiator was broken.

6. The radiator was replaced with new hoses.

7 it was put back together then started showing codes for cylinder misfire.

8. They replaced all coils and spark plugs.

9. Oil change and coolant change.

10. Main problem was that the valve guide seals had hardened and were slightly leaking oil. Just enough to block tiny exhaust ports for the smog system. Even with the head off they are in an area that is hard to reach.
So they could not be cleaned.

All this under sulev warranty. Car had 125,000 miles. I am very happy with bmw. They fixed my car with no question or problems. I estimate this was around a $8,000.00 repair.
Nice!!! This is why I haven't modded my 328i despite being past the regular powertrain warranty!
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      08-20-2017, 06:42 PM   #48
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My fuel pump crapped out last week. Had my car (2011 328i xdrive with 42,000 miles) towed to the dealer (in Portchester, NY) and informed the SA that my car was a SULEV. They replaced the fuel pump, gas tank and O2 sensor all under warranty.
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      09-18-2017, 03:17 PM   #49
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Originally Posted by culto View Post
My fuel pump crapped out last week. Had my car (2011 328i xdrive with 42,000 miles) towed to the dealer (in Portchester, NY) and informed the SA that my car was a SULEV. They replaced the fuel pump, gas tank and O2 sensor all under warranty.
I got my fuel pumped replaced outside the dealer about 2 months ago. Am I able to get my reimbursement?

I have a 09 328i xdrive n51
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      11-06-2017, 07:24 AM   #50
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Is there any way to confirm eligibility for SULEV repairs prior to taking the car in and paying for diagnostics?

Just had our indy replace the head gasket and some other parts, and the car is still stalling randomly and running rough.

The sticker under our car's hood seems to indicate it is SULEV.
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      11-13-2017, 05:34 PM   #51
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Hey guys,

I've been dealing with issues with my N51 as well, and I had a few clarification questions.

From what I've heard, if you fix and replace an SULEV part on your own( outside of warranty) BMWNA would reimburse you the costs as per the 15yr/150k, so long as you have the receipts for everything. Is this correct?

Additionally, I've been doing some searching around, and whether my radiator is covered or not is still unclear to me. Some say it is, some contest against it, but I thought that since the radiator in the N51 is unique to this engine, it would be covered as well right?

Lastly, my fuel gauge is always inaccurate. I'm attributing this to the special N51 fuel tank, that has essentially almost all the N51 fueling components jam-packed into one. Since I may have a faulty fuel sensor, and replacing this sold part is not an option, would something as minute as this be covered?

Thanks in advance guys.
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      11-15-2017, 12:59 PM   #52
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Hey everyone. I took my car to be covered under SULEV for the valve cover gasket and just my luck it turned out to be the VALVE COVER not the valve cover GASKET. Anyone know if this is covered as well. Cause the SA is saying its not. I gotta double check
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      11-15-2017, 10:45 PM   #53
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Originally Posted by Alexdevera View Post
Hey guys,

I've been dealing with issues with my N51 as well, and I had a few clarification questions.

From what I've heard, if you fix and replace an SULEV part on your own( outside of warranty) BMWNA would reimburse you the costs as per the 15yr/150k, so long as you have the receipts for everything. Is this correct?

Additionally, I've been doing some searching around, and whether my radiator is covered or not is still unclear to me. Some say it is, some contest against it, but I thought that since the radiator in the N51 is unique to this engine, it would be covered as well right?

Lastly, my fuel gauge is always inaccurate. I'm attributing this to the special N51 fuel tank, that has essentially almost all the N51 fueling components jam-packed into one. Since I may have a faulty fuel sensor, and replacing this sold part is not an option, would something as minute as this be covered?

Thanks in advance guys.
Getting reimbursed will be hard but worth a try. You'll have to take it up with BMW NA.

Re radiator, check to see if it's on the N51 parts list.

See parts list.
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      11-21-2017, 05:33 PM   #54
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Happy to report my CT dealer replaced all 6 ignition coils and plugs on my 2011 328xi. Started getting misfires on cylinders 1 & 3 last week and figured coils were most likely the culprit given the mileage (~75,000). I did have to remind them of SULEV coverage but didn't get any push back neither. Definitely incentivizes me to hold the car for the long term.
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      11-22-2017, 02:31 PM   #55
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Took my car in to have the airbag recall done a couple of months ago, and 10 minutes later, my SA comes out and tells me that I have a bad VCG leak. I ask how much will that run and he says, nothing, it's covered under the SULEV warranty and that they'll even give me a loaner. I had to leave it there for a couple of days, because I brought it in on a Saturday and that Monday was a holiday, but I had fun with new-ish X3 loaner.
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      12-18-2017, 12:29 AM   #56
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Success! Recently returned from my local dealership and with my Service light on. Home diagnostics showed it was a Cylinder 5 misfire. Got 6 new spark plugs and coils, as well as my VANOS solenoid replaced and a valve cover gasket replaced.
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      12-19-2017, 02:04 AM   #57
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Does anyone know if the crankshaft position sensor is covered under SULEV warranty? I'm getting code "2A94 DME: Crankshaft sensor, signal".
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      12-24-2017, 03:37 AM   #58
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having shaking issue between 1500 and 2000 rpms and suspect the issue to be torque convertor anyone know if its covered under sulev warranty ? My vehicle was originally purchased in NY but I picked it up in TX
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      12-24-2017, 07:56 AM   #59
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Originally Posted by ajfb004 View Post
having shaking issue between 1500 and 2000 rpms and suspect the issue to be torque convertor anyone know if its covered under sulev warranty ? My vehicle was originally purchased in NY but I picked it up in TX
Torque converter is on covered parts list (#24) but SULEV warranty applies to the state the car is registered in, not originally purchased.

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      12-24-2017, 10:32 PM   #60
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that seems crazy to me so I can go and get temp tags in New Mexico or California on vacation and have it serviced there but not at home .
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      12-25-2017, 01:50 AM   #61
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Originally Posted by ajfb004 View Post
that seems crazy to me so I can go and get temp tags in New Mexico or California on vacation and have it serviced there but not at home .
Did another search, I think SULEV applies to those states where the vehicle was sold/leased/registered so you may be in luck.
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      12-27-2017, 12:44 AM   #62
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I had my eccentric shaft sensor, coils, and valve cover gaskets replaced thru sulev in the bay area
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      12-27-2017, 12:51 AM   #63
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Getting new plugs and coils as we speak. Also some time ago I was about to get valve cover gasket but it turns out Mine was a cracked Valve cover which wasnt covered. Oh well.
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      12-27-2017, 10:18 AM   #64
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Quote:
Originally Posted by AoS810 View Post
Does anyone know if the crankshaft position sensor is covered under SULEV warranty? I'm getting code "2A94 DME: Crankshaft sensor, signal".
UPDATE: just got my car back from the dealership. I can confirm that the crankshaft position sensor is covered under SULEV! They also replaced the sensor o-ring and torx screw.
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      02-19-2018, 10:41 AM   #65
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SULEV journey

Hey all, want to share my SULEV experience this far at BMW Morristown in NJ.

I have a 2010 e90 328xi m-sport (original owner)
Currently with 80,300 miles on the clock.
At about 79k started experiencing intermittent rough idle, cranks without turning over after fuel fill ups, and SES light.

Went on the forums and decided to tackle the fuel pump and filter, but then read that it's not possible with my car being a SULEV.

Brought the car in to the dealer last week and told them the story. They charged me the $158 diagnostic fee and called me back saying a $316 reprogramming was necessary. Already sensing the impending "lets do this first, and then talk about the next repair" I wasn't happy but agreed to the reprogramming. Got a call back a few days later saying with a list of repairs needed.
-Cracked valve cover creating a "massive" air leak $1510
-front O2 sensors -$1120
-fuel tank vent valve - $934

Plus a list of "previously deferred" tasks which I already took care of myself including ofhg, drive belts, tensioner, power steering flush etc

Was told by BMW NA rep that my car only had a 7yr/70k sulev warranty and nothing is covered.

Went to the dealership over the weekend saying thank you and that I would need my car back as another dealer agreed to take care of everything under warranty.. the service manager told me she's not sure the care is safe to drive off the lot and that she would check with the techs by Monday.

Got a call this am saying o2 sensors and fuel tank vent valves are covered and they'll get started on those. I already ordered a valve cover so will do that one once I get the car back.

Anyways just wanted to share the process thus far as I'm sure many others are starting to deal with Sulev issues and there's lots of stories of people being covered or getting denied but very little record of the exact interactions with the dealers in getting this covered.
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      03-21-2018, 01:32 PM   #66
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Quote:
Originally Posted by socotra123 View Post
I believe this is wrong. The SULEV extended warranties are specific to State regulations, so when they are registered in a non-SULEV state, the extended SULEV warranties no longer apply. Previously, BMW SULEV warranty was a big confusing using the term "and/or". For example, "sold, leased, and/or registered in California, Maine, Massachusetts, New York or Vermont." So, I believe some folks were able to get parts covered under the SULEV warranty.

However, in more recent SULEV warranties (I believe in 2011), BMW has very much changed the wording to, "(SULEV) Limited Warranty applies to all U.S.-specification BMW vehicles registered in California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont or Washington." So, you can see that the wording has very much changed to a straightforward state registration requirement.
Just my luck, I have a 2011 now registered in SC. So I guess I'm SOL. Can BMW simply change the wording? Isn't the 15/150K warranty a federal warranty?
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