HPFP gone bad - Warranty is Voided - Any Suggestions

M3KILL3R · 11-05-2007, 11:24 AM

Quote:

Originally Posted by wj4

I don't think it will be worth it. They would have to do the research to present the case, and they will take their time to make sure everything is thorough, which in returns mean more money from you. $300 for a good attorney would be a steal. All of my friends who are attornies charge $450-600 per hour. And of course you know BMW will have their elite team of attornies to fight as well.

and i dont have thousands to spend on lawyers.

e92phreak · 11-05-2007, 11:25 AM

Obviously, the best option is to have some other dealership warranty it for you.

Do the dealers have a network that once your warranty is voided, they track it and can be looked up by every dealer?

Junk yard? There have been some recently reported crashes, where the cars have been listed as totaled.

And if you can find it cheap, maybe Matt or someone else here can install it for you.

Just trying to help by adding a new option.

M3KILL3R · 11-05-2007, 11:31 AM

Quote:

Originally Posted by e92phreak

Obviously, the best option is to have some other dealership warranty it for you.

Do the dealers have a network that once your warranty is voided, they track it and can be looked up by every dealer?

it goes into BMW NA database...
every dealership when they look up ur profile, shows everything.

sdiver68 · 11-05-2007, 11:49 AM

Find an independent BMW repair facility with a good rep in your area and have them replace it.

wj4 · 11-05-2007, 11:51 AM

Quote:

Originally Posted by sdiver68

Find an independent BMW repair facility with a good rep in your area and have them replace it.

He will still have to pay money for it. The pump alone cost almost 2 thousand dollars. The labor is intensive as well, it takes about 2 hours to replace as the intake manifold has to be removed.

BMW knows that this is not an isolated case, and there are a good amount of other people with this issue. Fight the fights that need to be fought, in this case..this is one of them.

M3KILL3R · 11-05-2007, 11:54 AM

Quote:

Originally Posted by wj4

BMW knows that this is not an isolated case, and there are a good amount of other people with this issue. Fight the fights that need to be fought, in this case..this is one of them.

exactly why ima fight it.:sad0147:

e.n335 · 11-05-2007, 11:54 AM

Quote:

Originally Posted by M3KILL3R

it goes into BMW NA database...
every dealership when they look up ur profile, shows everything.

Oh, and don't forget to tell your dealership that they lost a customer. The HPFP is a common and well known problem in the US.

- Eugen

IS2000 · 11-05-2007, 12:04 PM

I had my car serviced at Pacific BMW before. They had couple stock cars with HPFP problems at the time, so I'm sure they are aware of this.

E82tt6 · 11-05-2007, 12:06 PM

Talk to a lawyer. Isn't there a TSB for the HPFP? If it's a TSB, then you are entitled to it whether or not you have a warranty.

M3KILL3R · 11-05-2007, 12:07 PM

But on the TSB, it does state "Covered under the terms of the BMW New Vehicle Limited Warranty"

e.n335 · 11-05-2007, 12:10 PM

If you really would have to pay for the pump consider that parts like HPFP's, Steptronics, engines, etc. can be repaired as well. E.g. ZF has a full service network in Europe, Bosch as well.

- Eugen

HyperM3 · 11-05-2007, 12:13 PM

Quote:

Originally Posted by M3KILL3R

it goes into BMW NA database...
every dealership when they look up ur profile, shows everything.

I went to another dealership after my first dealership wrote in the notes "customer has many performance mods on vehicle". The next dealership didnt have these notes or could read them. Apparently its just within the service departments records.

That being said, the second dealership I went to has already done 3 fuel pump replacements on stock cars. My SA said that no matter what I have on the car, they will replace it under warranty.

You just have to find the right dealership I guess. Kinda helps that 2 employees at this one also have PROcede in their cars.

e.n335 · 11-05-2007, 12:18 PM

When you hook up a car to a BMW service computer the dealership has the option to send the data to the BMW factory. It depends to the dealership whether and when they do.

- Eugen

HyperM3 · 11-05-2007, 12:19 PM

Quote:

Originally Posted by e.n335

When you hook up a car to a BMW service computer the dealership has the option to send the data to the BMW factory. It depends to the dealership whether and when they do.

- Eugen

Interesting food for thought.

sambonator · 11-05-2007, 12:19 PM

Quote:

Originally Posted by HyperM3

I went to another dealership after my first dealership wrote in the notes "customer has many performance mods on vehicle". The next dealership didnt have these notes or could read them. Apparently its just within the service departments records.

That being said, the second dealership I went to has already done 3 fuel pump replacements on stock cars. My SA said that no matter what I have on the car, they will replace it under warranty.

You just have to find the right dealership I guess. Kinda helps that 2 employees at this one also have PROcede in their cars.

Ya go to another dealership. Bring the TSB with you and point out you believe it is a HPFP issue.

M3KILL3R · 11-05-2007, 12:24 PM

Quote:

Originally Posted by sambonator

Ya go to another dealership. Bring the TSB with you and point out you believe it is a HPFP issue.

exactly what ima do, plus my first fuel pump gave out in 1000miles, back in september last year.

so i think they didnt put the updated fuel pump on the car. now i gota find out if they did or not.

second thing.
been reading the TSB form and all the symptons are on my car, so its bassically proving that it was n't the procede's fault.
lets see what happns today.

fullrev · 11-05-2007, 12:33 PM

the pump is about $1000 just fyi

M3KILL3R · 11-05-2007, 12:50 PM

Quote:

Originally Posted by fullrev

the pump is about $1000 just fyi

1600 to be exact loll

stressdoc · 11-05-2007, 12:54 PM

Any chance Shiv might help with this? There is nothing linking use of PROcede to HPFP failure, and a ton of data indicating stock car problems with HPFP. It would be great if someone at BMW NA could discuss your case with you -- this seems like a gross injustice. I wonder if the first HPFP job is under a separate warranty.

M3KILL3R · 11-05-2007, 12:55 PM

Quote:

Originally Posted by stressdoc

Any chance Shiv might help with this? There is nothing linking use of PROcede to HPFP failure, and a ton of data indicating stock car problems with HPFP. It would be great if someone at BMW NA could discuss your case with you -- this seems like a gross injustice. I wonder if the first HPFP job is under a separate warranty.

loll i've emailed messaged Shiv dustin and the whole crew of Vishnu, got a 1 response back! all they said was check your wiring.

there no help...

HyperM3 · 11-05-2007, 01:03 PM

Quote:

Originally Posted by stressdoc

Any chance Shiv might help with this?

LMFAO, why would he care? He just sells a product, theres no afterpurchase assistance.

gonzo · 11-05-2007, 01:53 PM

Quote:

Originally Posted by M3KILL3R

loll i've emailed messaged Shiv dustin and the whole crew of Vishnu, got a 1 response back! all they said was check your wiring.

there no help...

I would get focused on asking around for some SA help at another dealership. Hell, I would go and hang out and wait on one. Meet up with them. Bring him some beer and a few bucks. Something to show appreciation for any help he may be able to give. They can do what you need if they want to. GL.

11-05-2007, 11:25 AM	#24
e92phreak General 384 Rep 21,747 Posts Drives: E92 335i TiAg/E46 323i TiAg Join Date: Mar 2007 Location: CA iTrader: (1) Garage List 2007 E92 335i [9.50] 2000 E46 323i [0.00]	Obviously, the best option is to have some other dealership warranty it for you. Do the dealers have a network that once your warranty is voided, they track it and can be looked up by every dealer? Junk yard? There have been some recently reported crashes, where the cars have been listed as totaled. And if you can find it cheap, maybe Matt or someone else here can install it for you. Just trying to help by adding a new option. __________________ 07 E92 335i \| TiAg \| Step \| Padl \| Cmft \| Alum Trm \| PDC \| Nav \| Assist \| Sat \| Lthr \| Prem \| Sprt \| Rear Splr \| RDSport Quads \| iPod \| V1 \| LT Refl \| VS Clear Bra \| OEM Lip \| KWV2 \| Mtec Sides \| BBS LM-R 00 E46 323i \| TiAg \| 5sp \| Sport \| Roof \| RDSport Cams \| RDSport tune \| RDSport Shift \| Volk LE37 \| M3 spoiler \| PSS9 \| SuperSprint \| Brembo
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11-05-2007, 11:49 AM	#26
sdiver68 Expert Road Racer 59 Rep 1,329 Posts Drives: 07 335i e90, 09 335i e93 Join Date: Jul 2006 Location: St. Louis, MO iTrader: (3)	Find an independent BMW repair facility with a good rep in your area and have them replace it.
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11-05-2007, 12:04 PM	#30
IS2000 Private First Class 17 Rep 163 Posts Drives: 2007 335i/ 2003 EVO8 Join Date: May 2007 Location: Bangkok iTrader: (3)	I had my car serviced at Pacific BMW before. They had couple stock cars with HPFP problems at the time, so I'm sure they are aware of this. __________________ 2018 F87 M2 2014 F30 328i M Sport Alpine White/ Coral Red leather
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11-05-2007, 12:06 PM	#31
E82tt6 Colonel 104 Rep 2,626 Posts Drives: '08 Black Saphire Z4 MC Join Date: Oct 2007 Location: New Jersey iTrader: (0)	Talk to a lawyer. Isn't there a TSB for the HPFP? If it's a TSB, then you are entitled to it whether or not you have a warranty.
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11-05-2007, 12:07 PM	#32
M3KILL3R Banned 44 Rep 454 Posts Drives: 335i Join Date: Oct 2006 Location: Burbank iTrader: (2)	But on the TSB, it does state "Covered under the terms of the BMW New Vehicle Limited Warranty"
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11-05-2007, 12:10 PM	#33
e.n335 Moderator 271 Rep 4,481 Posts Drives: e93 ///M3 DCT, 07/2009 Join Date: Feb 2007 Location: Switzerland, ZH iTrader: (0)	If you really would have to pay for the pump consider that parts like HPFP's, Steptronics, engines, etc. can be repaired as well. E.g. ZF has a full service network in Europe, Bosch as well. - Eugen
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11-05-2007, 12:18 PM	#35
e.n335 Moderator 271 Rep 4,481 Posts Drives: e93 ///M3 DCT, 07/2009 Join Date: Feb 2007 Location: Switzerland, ZH iTrader: (0)	When you hook up a car to a BMW service computer the dealership has the option to send the data to the BMW factory. It depends to the dealership whether and when they do. - Eugen
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11-05-2007, 12:33 PM	#39
fullrev 2011 E92 M3 34 Rep 432 Posts Drives: 2011 E92 M3 Join Date: Apr 2007 Location: New York iTrader: (2)	the pump is about $1000 just fyi __________________ 2011 E92 M3 6MT Gone - 2007 E90 335i
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11-05-2007, 12:54 PM	#41
stressdoc Moderator 618 Rep 10,858 Posts Drives: BMW i8; Toy 4runner TRD pro Join Date: Jun 2005 Location: Waco TX iTrader: (0)	Any chance Shiv might help with this? There is nothing linking use of PROcede to HPFP failure, and a ton of data indicating stock car problems with HPFP. It would be great if someone at BMW NA could discuss your case with you -- this seems like a gross injustice. I wonder if the first HPFP job is under a separate warranty. __________________ My recent ED photos: http://f80.bimmerpost.com/forums/sho....php?t=1026808 my not-so-recent ED: http://www.e90post.com/forums/showthread.php?t=31829 Please join BMWCCA http://bmwcca.org/index.php?pageid=c...&ref_by=300279
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