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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Avoid LTMW, poor paint quality, no customer service



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      08-12-2019, 02:47 PM   #1
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Avoid LTMW, poor paint quality, no customer service

A few months ago I purchased a painted M3 style front bumper from the LTMW website for my e92. The bumper is great but the paint quality on it is failing, I tried contacting both Long Tran and the company multiple times to hopefully work something out and never heard a word. Just broken promises to call me back. Very disappointed in the paint quality and worse the customer service. I don't drive the car that often i assumed the paint would last longer than 4 months before it started failing... Paid over $800 for this bumper, avoid like the plague if thinking about purchasing parts from this company.







https://ibb.co/4FsxNx2
https://ibb.co/tC2FFHX
https://ibb.co/rpBh80H
https://ibb.co/6JFvZXf
https://ibb.co/6gPY2gH
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      08-12-2019, 06:39 PM   #2
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That's terrible man, sorry
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      08-23-2019, 12:13 PM   #3
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This is sad to hear. They used to be a great shop but this isn't the first complaint I've heard recently. They may be turning into the new Umnitza (who ironically also sells painted bumpers with awful reviews).
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      09-01-2019, 12:06 AM   #4
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That is a laughably terrible paint job, wow. I'd be doing a chargeback.
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      09-24-2019, 07:48 PM   #5
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I had them paint two things for me in the past. One turned out great. Another turned out really bad. LT used to be pretty good about making it right...... hopefully he does.
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