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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > Watchdog & Wheels - Here we go



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      10-22-2009, 02:05 PM   #67
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It is on now!! First story
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      10-22-2009, 02:05 PM   #68
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They're on now, starring some charming forum members :-D. Thank you watchdog, our forum members and the famous Dr Khan who was willing to go all the way, for bringing this to light.

Lack of response from the manufacturer is not good. The risk of these cracking wheels is not good.
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      10-22-2009, 02:12 PM   #69
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bullshit imo ,BMW should seriously do something about this
its just not right

sort the bloody things out BMW for Gods sake does someone need to die first?
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      10-22-2009, 02:15 PM   #70
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Nice T Shirt Paul.
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      10-22-2009, 02:15 PM   #71
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Another Management speech answer, grow some balls!
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      10-22-2009, 02:17 PM   #72
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You can run but you can't hide BMW!
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      10-22-2009, 02:17 PM   #73
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Not bad at all, nearly 15 minutes. I notice little was said about the run flat tyres - maybe for the best as it would just complicate things.

BMW didn't even have the guts to put up any sort of apologist - either they haven't a clue what to do, or they are so arrogant, they're not bothered.

I suspect the latter and it's making me really pissed.
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      10-22-2009, 02:18 PM   #74
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Good performace boys! (and girls!)
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      10-22-2009, 02:18 PM   #75
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Mikey, how are you getting on your ongoing situation with BMW? PM us if you prefer. Hope its all worked out since your last post!
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      10-22-2009, 02:20 PM   #76
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Ok fair enough everyone in that sample of BMW owners had cracked alloys with their wheels (do 230s crack as well??. First time I seen an E90 with 230s on) but aren't BMW going to look at the population of BMW drivers? I mean if there was a significant amount of people with this problem in the population of BMW drivers (with the specific alloys that crack) then Yeh they should, ultimately would do something about it. Since the problems only arise with a small percentage of car alloys they will continue not to honour it under warranty...

BTW great job PJ, takes a lot of balls to do that.

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      10-22-2009, 02:24 PM   #77
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Surly if BMW have paid out to one of them for cracked wheels, our very Dr Kahn, then they must admit liability. He has set a precedent!
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      10-22-2009, 02:28 PM   #78
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Quote:
Originally Posted by rjm8282 View Post
Surly if BMW have paid out to one of them for cracked wheels, our very Dr Kahn, then they must admit liability. He has set a precedent!
A gesture of goodwill payment is not sufficient to make them liable - they will have paid it on that basis only
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      10-22-2009, 02:28 PM   #79
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Surly if BMW have paid out to one of them for cracked wheels, our very Dr Kahn, then they must admit liability. He has set a precedent!

They didn't admit liability - just settled.
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      10-22-2009, 02:28 PM   #80
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Well done to all involved.

Will the MIRA report become public, or did BMW buy its content?
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      10-22-2009, 02:28 PM   #81
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Quote:
Originally Posted by rjm8282 View Post
Surly if BMW have paid out to one of them for cracked wheels, our very Dr Kahn, then they must admit liability. He has set a precedent!
So true, but wasn't it classed by them a 'goodwill' gesture?
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      10-22-2009, 02:29 PM   #82
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Quote:
Originally Posted by rjm8282 View Post
Surly if BMW have paid out to one of them for cracked wheels, our very Dr Kahn, then they must admit liability. He has set a precedent!
Did he really set precedent? He must of gone through a lot of time, money hassle to achieve his "goodwill gesture" something a lot of people would not be willing to go through (Due to lack of knowledge in knowing what to do etc). Don't think BMW actually said that they admitted liablilty of the poor manufacturing of the alloys...
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      10-22-2009, 02:32 PM   #83
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Is there a definitive list of numbers cars involved or indeed number cracked wheels?


http://www.bbc.co.uk/blogs/watchdog/...oy_wheels.html

Last edited by red355; 10-22-2009 at 02:46 PM.. Reason: added watchdog linky
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      10-22-2009, 02:41 PM   #84
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Look at the Watchdog web sit and click on "BMW tyres" (sic). There is a statement from BMW which spins quite well but then they claim this has affected about 100 cars out of 1.3 million BMWs on British roads.

This is clearly bullshit as it's only mainly 19" alloys on current cars that have the problem. Ten years ago, they didn't have run-flats on most of their cars and the profiles weren't as low.

But are they lying about it being 100 or so cars (they actually say 100 customers have 'phoned them). But after all, as their Head legal eagle has stated in writing, BMW (UK) don't sell cars and don't make cars and it is the dealer who gives the warranty so it would not be surprising if everyone affected did not phone BMW.

The next time we are in our dealers we should ask them if they have experienced the cracked alloy with their own customers. It would appear that most know about it and have experienced it which would make BMW sound a little fast and loose with the truth - as it isn't the number of customers who phone them but the number who have been affected, that matters.
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      10-22-2009, 02:49 PM   #85
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Quote:
Originally Posted by MIKEYBMW1 View Post
bullshit imo ,BMW should seriously do something about this
its just not right

sort the bloody things out BMW for Gods sake does someone need to die first?
i agree here, imagine an aircraft having a crack somewhere, it would be taken out of service immediately due to the danger on its crew\passengers, what are BMW waiting for, a death before they do a full safety recall. Total joke service from a big brand. Loved the bit about BMW's r not suitable for use in Surrey by a BMW employee.
gud air time for this topic and expect coverage in motoring magazine to follow now
BMW get your finger out !!!! of the exhaust !
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      10-22-2009, 02:55 PM   #86
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Quote:
Originally Posted by rav87 View Post
i agree here, imagine an aircraft having a crack somewhere, it would be taken out of service immediately due to the danger on its crew\passengers, what are BMW waiting for, a death before they do a full safety recall. Total joke service from a big brand. Loved the bit about BMW's r not suitable for use in Surrey by a BMW employee.
gud air time for this topic and expect coverage in motoring magazine to follow now
BMW get your finger out !!!! of the exhaust !
I'm not being a party pooper just looking at the facts. This is after all what BMW are acting on. Us being consumers, are going to expect that we should be treated fairly, that's human nature. The thing is BMW are going to look at every loophole in the book to get out of it. This really is a difficult problem to prove for people with cracks, something BMW is retaliating with by saying it's driver error or potholes, both being out of BMWs problem. Is there a significant amount of cracking in the US? Seems to be just UK...further ammo for BMW to use in the manufacturing of the alloys being up to par and it being due to driver error.

Boils down to MASSIVE COMPANY VS A FEW CONSUMERS

Obvious who wins
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      10-22-2009, 02:58 PM   #87
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Maybe everyone should call their dealer tomorrow...
"Following the BBC Watchdog program yesterday I'm concerned regarding the safety of my vehicle and would request a wheel safety check."

If this consumes enough of their time, BMW may be forced to issue a statement regarding "potentially" affected wheels which would be a first step toward an admission of liability.
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      10-22-2009, 03:03 PM   #88
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Yes, my apologies, they did say goodwill gesture, damn it!
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