Free Oil Change for only $150

oilbelcher · 03-02-2006, 03:35 PM

Just took my 320td into my BMW dealer in Geneva Switzerland for my first FREE service. They said I only had to pay for for fluids -- ok, no big deal -- I know its much more expensive to operate a business in Europe due to high social/government/tax costs (by at least 80% by the way). My wife goes to pick up the car after completion, while I am away on business. The labor and filter were free, but the 5 quarts of oil cost me $105 and some stupid enviromental charge of $50!!!. Yes, thats $21 for a quart of oil! Then, they said I needed to do my bi-annual government required emissions test. No problem, normally this is about $80 for testing at the average shop. Instead, it cost me $350 in labor because they had to do "extra" testing, and the engine was "too dirty" with oil (that they probably spilled!) and had to be cleaned to meet enviromental standards. Then they had the guts to say, "at least your loaner car today was free"... I would go back and complain, but I don't speak french, and in general, customer service is non-existant in this part of Europe.

Can wait to move back to the US, where at the least the dealer will offer KY jelly before asking me to bend over for me FREE service.

NBRider88 · 03-02-2006, 03:39 PM

Quote:

Originally Posted by oilbelcher

Can wait to move back to the US, where at the least the dealer will offer KY jelly before asking me to bend over for me FREE service.

thats comedy.

made my day... Sorry to hear about the shity service, id comment about it but i have never been to europe, so i dont know. ( i have a trip set up june!) anyways, good luck!

vladinecko · 03-02-2006, 03:50 PM

ha ha, this is kind of funny. they probably even charged you for the spilled oil

hotsand5 · 03-02-2006, 04:00 PM

How long is the warrenty in Europe? Do you guys also have the 4 years/ 50,000 miles?

BMW0 · 03-02-2006, 05:18 PM

Quote:

Originally Posted by vladinecko

ha ha, this is kind of funny. they probably even charged you for the spilled oil

Mr. BMW · 03-02-2006, 05:18 PM

Quote:

Originally Posted by oilbelcher

J but the 5 quarts of oil cost me $105 and some

Only 5 quarts of oil?? Previous models use 8 quarts. Did they change that?

Pretender · 03-02-2006, 08:11 PM

It makes the US the best place to live on earth since things are cheap in here, and wages are high. I was in many foreign countries including in asia, no place can be compared with the U.S. Not even close.

NaTuReB0Y · 03-02-2006, 09:02 PM

shit......i'll do your oil change for $80.......parts/labor!

kbuys · 03-03-2006, 07:39 AM

my european warranty is 2 years unlimited mileage but no free maintenance plan. then when i move back to the states whatever is left of the stateside warranty goes into effect including maintenance so i guess if i hit 15000 before i leave i will have to pay too.

CardinalZeus77 · 03-03-2006, 12:17 PM

3 years unlimited milleage warranty here in the UK but no free maintenance.

DeadBroke · 03-03-2006, 01:04 PM

It is the same in Germany as in Switerland. That sucks....
I was back in the States (San Antonio) for a little training around August and I had already ordered my 325i before I left. Well I went to the dealership in town to buy the sunroof deflector, the guy ordered it for me. So I shipped the part back to Germany (they don't sell them at BMW dealerships in Germany because of some transportation law). I had a friend of mine to take the part to be put on the car once it arrived from power plant. I got home end of September and I received my new ride Oct 4 at 5:35 pm. The sales rep told me that the deflector did not fit my ride, but it looked nice on the 5 series. My friend, she was going to order a 5 anyway (she got in on the 07 model, lucky her) so she just bought the part off me. So I called the dealership back in San Antonio talked to this guy in parts and he swore up and down he would send a new one right away (of course I sent the money order with extra$$ for PRIORITY MAIL). Yall, it is March 2006 and I have yet to receive that part. And yes, I have called several times to get feedback from this guy and he has claimed to have mailed it off two to three different deflectors, the last one being on the 17 February. I check my mailbox everyday and nothing. Now if I mailed that extact same part off with extra things in the box and paid around $20 for Priority Mail Shipping and it got to my friend within 12 days without breaking. Why am I having trouble receiving this item?????? Help me to understand this?

03-02-2006, 03:35 PM	#1
oilbelcher Private 3 Rep 90 Posts Drives: 320 td (diesel) Join Date: Feb 2006 Location: Geneva Switzerland & Peoria Illinois iTrader: (0)	Free Oil Change for only $150 - Move me back to the US please! Just took my 320td into my BMW dealer in Geneva Switzerland for my first FREE service. They said I only had to pay for for fluids -- ok, no big deal -- I know its much more expensive to operate a business in Europe due to high social/government/tax costs (by at least 80% by the way). My wife goes to pick up the car after completion, while I am away on business. The labor and filter were free, but the 5 quarts of oil cost me $105 and some stupid enviromental charge of $50!!!. Yes, thats $21 for a quart of oil! Then, they said I needed to do my bi-annual government required emissions test. No problem, normally this is about $80 for testing at the average shop. Instead, it cost me $350 in labor because they had to do "extra" testing, and the engine was "too dirty" with oil (that they probably spilled!) and had to be cleaned to meet enviromental standards. Then they had the guts to say, "at least your loaner car today was free"... I would go back and complain, but I don't speak french, and in general, customer service is non-existant in this part of Europe. Can wait to move back to the US, where at the least the dealer will offer KY jelly before asking me to bend over for me FREE service.
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03-02-2006, 03:50 PM	#3
vladinecko Brigadier General 277 Rep 3,924 Posts Drives: '11 E92 M3 Join Date: Jun 2005 Location: Bay Area, CA iTrader: (1) Garage List 2011 BMW M3 [9.00] 2008 BMW 335i [0.00] 2006 BMW 330i [0.00] 1994 BMW 325i [0.00]	ha ha, this is kind of funny. they probably even charged you for the spilled oil __________________ 2011 E92 M3 - IB/Beige/Sycamore Wood/6MT/EDC/ZPP2/Nav/PDC/Heated Seats/iPod-USB/Enh. Audio 2008 E92 335i - Montego Blue/Black/Gray Poplar/6MT/ZPP/ZSP/Nav/PDC/Heated Seats/HDRadio/iPod-USB - *Sold* 2006 E90 330i - Mystic Blue/Black/Aluminum/6MT/ZPP/iDrive/PDC/Heated Seats/Sat. Prep - *Sold* 1994 E36 325i - Boston Green/Beige/Automatic/ZPP/Heated Seats/Premium Sound - *Sold*
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03-02-2006, 04:00 PM	#4
hotsand5 hotsand5 49 Rep 806 Posts Drives: 2006 BMW 330i 6spd Join Date: Nov 2005 Location: chicago iTrader: (0) Garage List 2006 330i [0.00]	How long is the warrenty in Europe? Do you guys also have the 4 years/ 50,000 miles? __________________ -2006 BMW 330i-Sapphire Black- Tera Leather-Aluminum trim- 6spd manual- Sport- Premium- Cold- Navigation- Euro. delivery -2005 Yamaha Warrior 1700 102cu"
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03-02-2006, 08:11 PM	#7
Pretender Colonel 150 Rep 2,419 Posts Drives: 06 330i, 07 328i, 16 X1, >17M2 Join Date: Aug 2005 Location: Bay Area, CA iTrader: (1) Garage List 06 330i [0.00]	It makes the US the best place to live on earth since things are cheap in here, and wages are high. I was in many foreign countries including in asia, no place can be compared with the U.S. Not even close.
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03-02-2006, 09:02 PM	#8
NaTuReB0Y Powered By 36DD 337 Rep 7,369 Posts Drives: 2006 E90 Join Date: Jul 2005 Location: Inland Empire iTrader: (12)	shit......i'll do your oil change for $80.......parts/labor! __________________ 2006 E90 330i Jet Black \| 20" WORK VS-XX \| FK452 \| H&R Sport on Koni Yellow \| REMUS QUAD
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03-03-2006, 07:39 AM	#9
kbuys Private 8 Rep 71 Posts Drives: 328i Sportline Join Date: Feb 2006 Location: OKC Oklahoma iTrader: (0)	my european warranty is 2 years unlimited mileage but no free maintenance plan. then when i move back to the states whatever is left of the stateside warranty goes into effect including maintenance so i guess if i hit 15000 before i leave i will have to pay too.
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03-03-2006, 12:17 PM	#10
CardinalZeus77 Captain 190 Rep 817 Posts Drives: Porsche 991.2 Carrera S Join Date: Jul 2005 Location: United Kingdom iTrader: (0) Garage List 2019 G20 BMW 320d X ... [0.00] 2014 BMW F80 M3 [10.00]	3 years unlimited milleage warranty here in the UK but no free maintenance. __________________ Current: 991.2 Carrera S Sold: BMW G20 320d Xdrive M Sport Sold: Porsche Macan GTS Night Blue / Full GTS Interior Sold: F80 M3 Black Sapphire/Sakhir Orange Sold: E92 M3 Jerez Black/Fox Red Leather
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03-03-2006, 01:04 PM	#11
DeadBroke InGermanyButNotGerman 2 Rep 10 Posts Drives: 325i Join Date: Mar 2006 Location: Wuerzburg Germany iTrader: (0)	It is the same in Germany as in Switerland. That sucks.... I was back in the States (San Antonio) for a little training around August and I had already ordered my 325i before I left. Well I went to the dealership in town to buy the sunroof deflector, the guy ordered it for me. So I shipped the part back to Germany (they don't sell them at BMW dealerships in Germany because of some transportation law). I had a friend of mine to take the part to be put on the car once it arrived from power plant. I got home end of September and I received my new ride Oct 4 at 5:35 pm. The sales rep told me that the deflector did not fit my ride, but it looked nice on the 5 series. My friend, she was going to order a 5 anyway (she got in on the 07 model, lucky her) so she just bought the part off me. So I called the dealership back in San Antonio talked to this guy in parts and he swore up and down he would send a new one right away (of course I sent the money order with extra$$ for PRIORITY MAIL). Yall, it is March 2006 and I have yet to receive that part. And yes, I have called several times to get feedback from this guy and he has claimed to have mailed it off two to three different deflectors, the last one being on the 17 February. I check my mailbox everyday and nothing. Now if I mailed that extact same part off with extra things in the box and paid around $20 for Priority Mail Shipping and it got to my friend within 12 days without breaking. Why am I having trouble receiving this item?????? Help me to understand this?
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