Someone Should Start Website Documenting Carbon Build Up Issues:

dixy2k · 12-02-2013, 08:53 AM

Are they all lemons, or is there a design flaw?

Puerto Rican 335d · 12-03-2013, 05:15 AM

more of design flaw

r.carson · 12-03-2013, 07:28 AM

BMW has offered me $3k towards an extended warranty...or $3k towards new vehicle (none really appeal to me...and why give them more money?)

The insulting part is I don't even have my car back (been in shop since sept 12th) and the offer expires on the 31st.

I'm told the dealership determines the value of my car...initial # was a total joke. Carmax offered more to buy it sight unseen.

Hoooper · 12-03-2013, 07:53 AM

$3k should cover the whole powertrain extended warranty, not sure the price of others but I would think maybe it would cover the next step up as well

Big_Daddy_38 · 02-15-2014, 08:12 PM

My 2011 335d is at the dealer. The head was sent out for cleaning. I ordered it new from germany and it is my first BMW. At this point it is love/hate. I"m 300 miles from being out of warranty and trying to work with the SA to do all of the changes that i have read about here. All i get back is 'nobody should own a D without it being on warranty'.

All my repairs have been by the dealer so it should all be easily tracked. Any update on mass complaint??

Big_Daddy_38 · 02-15-2014, 08:16 PM

btw, i want to thank you all. I have learned a lot from reading all of the posts on several threads.

konvict · 02-17-2014, 10:48 AM

if you guys want a site to document all this stuff I can create and host it no problem- and can make someone an admin so they can assist with updating the information as I dont have a huge a motn of free time anymore.

mact3333 · 02-17-2014, 12:07 PM

I bet if we do this and we can document 100 cases or more, bmw will feel a lot pressure to at a minimum extend all of our drivetrain and exhaust warranty to 6 years and 100k miles.

It happened with the e46 m3's with its bad rod bearing issues, it can happen here.

swimmbackwards · 02-17-2014, 12:51 PM

I've been in the shop eight weeks now.

I've had a bunch of loaners and now I'm racking up the miles on a 2014 320i - talk about a lack of power.

I'd really be interested in knowing how many 335ds are out of service. Mine went out right as the warranty expired.

mact3333 · 02-17-2014, 01:10 PM

If I had a car that was out of warranty or going to be out warranty soon, I would be highly motivated to start such a website

Only thing big companies fear is bad publicity cause this can cut into future sales.. That is the only leverage we collectively have here.

As time goes in, this carbon situation is getting more and more clear and serious.

Just a matter of time before BMW does something about it but it will take longer if we remain docile.

My incentive is abit lower since both my diesels are cpo.

mact3333 · 02-17-2014, 01:12 PM

Also, so how many diesels are affected???... Nobody knows for sure but we have asked this question on other threads before

Some guessed as high as 35% but that just seems too high to me.. But 15% wouldn't surprise me at all.

rogerdiaz · 03-07-2014, 03:19 PM

I was affected. Had engine/dde/fuel injectors replaced. Now everything is ok. I am out of warranty.

mact3333 · 03-07-2014, 03:53 PM

Quote:

Originally Posted by rogerdiaz

I was affected. Had engine/dde/fuel injectors replaced. Now everything is ok. I am out of warranty.

Did you pay out of pocket?...if so, how much did it cost?

dtraindsm · 03-09-2014, 01:52 PM

My 09 335d has been at the dealer for 3+ months now. I have experienced many of the same problems as others listed on the forum. Vehicle is out of warranty and extended warranty would not cover the repair work for carbon build up. Been on a loaner the full winter season. Parts were back ordered for months and BMW finally came up with a plan B for the repair. That was completed but other problems have been found and the engine had to be torn down again and pictures sent to their engineers for further assistance. I could explain further but I am sure you all get the gist. BMW is not taking care of the customer when they know they have a serious problem.

135i_vs_ · 03-09-2014, 02:48 PM

Quote:

Originally Posted by dtraindsm

My 09 335d has been at the dealer for 3+ months now. I have experienced many of the same problems as others listed on the forum. Vehicle is out of warranty and extended warranty would not cover the repair work for carbon build up. Been on a loaner the full winter season. Parts were back ordered for months and BMW finally came up with a plan B for the repair. That was completed but other problems have been found and the engine had to be torn down again and pictures sent to their engineers for further assistance. I could explain further but I am sure you all get the gist. BMW is not taking care of the customer when they know they have a serious problem.

I'm guessing your extended warranty was not from BMW.

mact3333 · 03-09-2014, 03:08 PM

very disappointing to hear these types of stories...very lame and shame on BMW.

dtraindsm · 03-09-2014, 07:28 PM

That is correct. I bought the car new and thought the extended warranty the bmw dealer sold me would cover my bases. I was quoted $5k for the carbon repair for which bmw did agree to split the cost. The dealer has gone to bat for me but it has taken too long for BMW to get things resolved.

taibanl · 03-09-2014, 10:01 PM

Quote:

Originally Posted by dtraindsm

That is correct. I bought the car new and thought the extended warranty the bmw dealer sold me would cover my bases. I was quoted $5k for the carbon repair for which bmw did agree to split the cost. The dealer has gone to bat for me but it has taken too long for BMW to get things resolved.

I would push back more and make them cover 100%

rogerdiaz · 03-09-2014, 10:57 PM

Quote:

Originally Posted by mact3333

Did you pay out of pocket?...if so, how much did it cost?

I got the foreman involved. I paid my $50 deductible for a new engine and dde. Regional BMW tech came out for approval of work after puma filed. The dealership experience was great as far as keeping their end of the extended warranty work. In total in 2013, my car was in the shop about 60 days. Call BMWNA and tell them your woes.

rogerdiaz · 03-09-2014, 11:08 PM

Quote:

Originally Posted by dtraindsm

That is correct. I bought the car new and thought the extended warranty the bmw dealer sold me would cover my bases. I was quoted $5k for the carbon repair for which bmw did agree to split the cost. The dealer has gone to bat for me but it has taken too long for BMW to get things resolved.

Do you know what error codes you had? The problem I had was each SA would tell me something different until i got the foreman involved.

I would also like to add. I never had any symptoms. Just a stupid ses light that would not turn off.

mact3333 · 03-10-2014, 12:14 AM

Quote:

Originally Posted by dtraindsm

That is correct. I bought the car new and thought the extended warranty the bmw dealer sold me would cover my bases. I was quoted $5k for the carbon repair for which bmw did agree to split the cost. The dealer has gone to bat for me but it has taken too long for BMW to get things resolved.

No way I would accept that...if you get lawyer I bet they will listen a lot more....I am not a litigious person but you are in the right here.

BMW should be covering all CBU repairs until 100K for even the people without extended warranty imho...right thing to do.

dtraindsm · 03-10-2014, 10:42 AM

The dealer was able to get BMW to pay for 100% of the repair cost but only because the parts were back ordered for so long. Otherwise they would only cover half. I did try BMW NA direct and they listened to the my plea but did not help me out. That was back in November.

Has anyone seen this website for a proposed class action lawsuit?
http://sfmslaw.com/class-action-laws...es.php?id=1500

12-02-2013, 08:53 AM	#45
dixy2k Major 88 Rep 1,152 Posts Drives: 335d Join Date: Nov 2009 Location: CA iTrader: (0)	Are they all lemons, or is there a design flaw?
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12-03-2013, 05:15 AM	#46
Puerto Rican 335d Brigadier General 229 Rep 3,489 Posts Drives: Montego Blue 335d Join Date: Jun 2011 Location: Puerto Rico(Dominican Republic 03/2017) iTrader: (0)	more of design flaw __________________ RENNtech Flash(Lenny Wu)/WAGNER IC Enkei Rajin 18"/Execuhitch Hitch/Koni FSD Soft Ride Bike Rack/Brava Synthetic Motor Oil(Made in Puerto Rico)/Meth(in the works)/CBU done w Andrew EGR Race Pipe (whoa! what an animal it is now)
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12-03-2013, 07:28 AM	#47
r.carson Enlisted Member 0 Rep 36 Posts Drives: Le Mans 335d Join Date: Nov 2013 Location: USA iTrader: (0)	BMW has offered me $3k towards an extended warranty...or $3k towards new vehicle (none really appeal to me...and why give them more money?) The insulting part is I don't even have my car back (been in shop since sept 12th) and the offer expires on the 31st. I'm told the dealership determines the value of my car...initial # was a total joke. Carmax offered more to buy it sight unseen.
	Appreciate 0 Quote

12-03-2013, 07:53 AM	#48
Hoooper Colonel 213 Rep 2,210 Posts Drives: 335D Join Date: Jun 2013 Location: Petaluma, CA iTrader: (0)	$3k should cover the whole powertrain extended warranty, not sure the price of others but I would think maybe it would cover the next step up as well
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02-15-2014, 08:12 PM	#49
Big_Daddy_38 Private 5 Rep 67 Posts Drives: 2011 335d Join Date: Feb 2014 Location: Southwest Ohio iTrader: (0) Garage List 2011 BMW 335d [0.00]	My 2011 335d is at the dealer. The head was sent out for cleaning. I ordered it new from germany and it is my first BMW. At this point it is love/hate. I"m 300 miles from being out of warranty and trying to work with the SA to do all of the changes that i have read about here. All i get back is 'nobody should own a D without it being on warranty'. All my repairs have been by the dealer so it should all be easily tracked. Any update on mass complaint??
	Appreciate 0 Quote

02-15-2014, 08:16 PM	#50
Big_Daddy_38 Private 5 Rep 67 Posts Drives: 2011 335d Join Date: Feb 2014 Location: Southwest Ohio iTrader: (0) Garage List 2011 BMW 335d [0.00]	btw, i want to thank you all. I have learned a lot from reading all of the posts on several threads.
	Appreciate 0 Quote

02-17-2014, 10:48 AM	#51
konvict Enlisted Member 2 Rep 38 Posts Drives: 335D Join Date: Dec 2013 Location: Vancouver Canada iTrader: (0)	if you guys want a site to document all this stuff I can create and host it no problem- and can make someone an admin so they can assist with updating the information as I dont have a huge a motn of free time anymore.
	Appreciate 0 Quote

02-17-2014, 12:07 PM	#52
mact3333 Captain 121 Rep 876 Posts Drives: 16' YMB/Blk F82 Join Date: Mar 2011 Location: Portland Area iTrader: (1)	I bet if we do this and we can document 100 cases or more, bmw will feel a lot pressure to at a minimum extend all of our drivetrain and exhaust warranty to 6 years and 100k miles. It happened with the e46 m3's with its bad rod bearing issues, it can happen here.
	Appreciate 0 Quote

02-17-2014, 12:51 PM	#53
swimmbackwards New Member 0 Rep 26 Posts Drives: 335d Join Date: Dec 2013 Location: SW iTrader: (0)	I've been in the shop eight weeks now. I've had a bunch of loaners and now I'm racking up the miles on a 2014 320i - talk about a lack of power. I'd really be interested in knowing how many 335ds are out of service. Mine went out right as the warranty expired.
	Appreciate 0 Quote

02-17-2014, 01:10 PM	#54
mact3333 Captain 121 Rep 876 Posts Drives: 16' YMB/Blk F82 Join Date: Mar 2011 Location: Portland Area iTrader: (1)	If I had a car that was out of warranty or going to be out warranty soon, I would be highly motivated to start such a website Only thing big companies fear is bad publicity cause this can cut into future sales.. That is the only leverage we collectively have here. As time goes in, this carbon situation is getting more and more clear and serious. Just a matter of time before BMW does something about it but it will take longer if we remain docile. My incentive is abit lower since both my diesels are cpo.
	Appreciate 0 Quote

02-17-2014, 01:12 PM	#55
mact3333 Captain 121 Rep 876 Posts Drives: 16' YMB/Blk F82 Join Date: Mar 2011 Location: Portland Area iTrader: (1)	Also, so how many diesels are affected???... Nobody knows for sure but we have asked this question on other threads before Some guessed as high as 35% but that just seems too high to me.. But 15% wouldn't surprise me at all.
	Appreciate 0 Quote

03-07-2014, 03:19 PM	#56
rogerdiaz Captain 28 Rep 743 Posts Drives: 2015 335i Join Date: Sep 2010 Location: Raleigh, NC iTrader: (2)	I was affected. Had engine/dde/fuel injectors replaced. Now everything is ok. I am out of warranty.
	Appreciate 0 Quote

03-09-2014, 01:52 PM	#58
dtraindsm New Member 1 Rep 6 Posts Drives: 2009 335d Join Date: Nov 2013 Location: Iowa iTrader: (0)	My 09 335d has been at the dealer for 3+ months now. I have experienced many of the same problems as others listed on the forum. Vehicle is out of warranty and extended warranty would not cover the repair work for carbon build up. Been on a loaner the full winter season. Parts were back ordered for months and BMW finally came up with a plan B for the repair. That was completed but other problems have been found and the engine had to be torn down again and pictures sent to their engineers for further assistance. I could explain further but I am sure you all get the gist. BMW is not taking care of the customer when they know they have a serious problem.
	Appreciate 0 Quote

03-09-2014, 03:08 PM	#60
mact3333 Captain 121 Rep 876 Posts Drives: 16' YMB/Blk F82 Join Date: Mar 2011 Location: Portland Area iTrader: (1)	very disappointing to hear these types of stories...very lame and shame on BMW.
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03-09-2014, 07:28 PM	#61
dtraindsm New Member 1 Rep 6 Posts Drives: 2009 335d Join Date: Nov 2013 Location: Iowa iTrader: (0)	That is correct. I bought the car new and thought the extended warranty the bmw dealer sold me would cover my bases. I was quoted $5k for the carbon repair for which bmw did agree to split the cost. The dealer has gone to bat for me but it has taken too long for BMW to get things resolved.
	Appreciate 0 Quote

03-10-2014, 10:42 AM	#66
dtraindsm New Member 1 Rep 6 Posts Drives: 2009 335d Join Date: Nov 2013 Location: Iowa iTrader: (0)	The dealer was able to get BMW to pay for 100% of the repair cost but only because the parts were back ordered for so long. Otherwise they would only cover half. I did try BMW NA direct and they listened to the my plea but did not help me out. That was back in November. Has anyone seen this website for a proposed class action lawsuit? http://sfmslaw.com/class-action-laws...es.php?id=1500
	Appreciate 0 Quote