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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > Telephone Bluetooth option Greyed out 'Please wait' screen E92 2011 CIC Idrive LCI



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      08-08-2018, 04:42 AM   #1
PaulW100
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Telephone Bluetooth option Greyed out 'Please wait' screen E92 2011 CIC Idrive LCI

Hi All,

Just purchased an LCI 2011 325d with high spec (or i thought) not yet called BMW or done Vin deoder to see if the telephone bluetooth option is enabled, i'd think it is as it actually shows up in Idrive, but....
I try connecting my Google Phone to the Bluetooth to make calls, but all i get when selecting telephone in Idrive is a 'please wait' message and nothing moves on from there, when in the 'please wait' screen i press OPTION and on that screen the bluetooth box and writing is greyed out so not allowing the selection to turn it on.

The car has a phone cradle in the arm rest, Aux works, radio and Satnav all work, but the telephone screen states please wait, is there a hard reset that can be done of the Idrive or does anyone know a solution to the issue ?

I've looked on this and other forums and people have the issue but there is no real answer on the fix that i can see, wonder if anyone can help me out?
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      08-08-2018, 05:22 AM   #2
ptpending
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there is multiple threads on that forum about bluetooth module not working and how to check it
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E91 2006. Retrofits:High beam assistant, Individual Audio, Autodim mirrors, CIC, Combox(USB and Bluetooth), Electric Sport Seats, Light package, Front PDC, Heated Steering Wheel, Happy Robot, Climate Comfort Windscreen, Blackline rear lights.
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      08-08-2018, 05:28 AM   #3
PaulW100
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I am aware there are other threads, i just cant seem to find a definitive answer on the telephone screen saying please wait issue.

I did state that in my post... 3 hours of browsing led me to posting the question.
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      08-08-2018, 05:51 AM   #4
E60525d
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I had a similar issue when I did a combox retrofit.

It was solved by resetting the module using NCS expert.
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      08-08-2018, 07:45 AM   #5
PaulW100
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Quote:
Originally Posted by E60525d View Post
I had a similar issue when I did a combox retrofit.

It was solved by resetting the module using NCS expert.

BMW UK have advised me to download a software update and update in the car via USB so i'm going to try that, failing that im assuming NCS expert is a coding device and i'll have to look down the route of purchasing and learning the coding options.

More forum trawling for coding from here...
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      10-18-2018, 08:37 PM   #6
bee-ma
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You can only update the software via USB if you have a USB port in the armrest, AFAIK
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