LTBMW Customer Service

Tim07e90 · 03-24-2012, 03:49 PM

After shopping around online and in-person in California for a BMW specialist, I decided to make a stop at LTBMW. Always heard about them through the forums and also through a close friend, and so I finally wanted to make a stop. I bought an OEM M3 E90 spoiler on eBay and needed it to be repainted. A quote from one reputable shop in Chino wanted to charge me $150 for paint and install...yeah, for a small spoiler! What?! So, I held off on painting. I originally went into LTBMW just to check out the facility and make a few friends with customers and workers. During my time there, I talked to Long and found out they paint there; and have great tools and equipment.
Well, here comes the first amazing part. After talking to Long he said he'd paint the lip, find splitters for me, then paint those; and then install both for an incredible price! (Don't wanna post their prices, but can call them and guaranteed they'll beat competition and some.) I came in on a Monday and Long said if I brought it Tuesday AM that'd he'd have it on my car by Monday or Tuesday the next week. Kinda bummed but I knew they'd have quality work. So, I came in the next morning to find out Long was out due to the birth of another child. Congrats Long! So I left it with a worker named Phil who took care of handling it and sent it straight to painting that day. Nice!

Well, I check up on the splitters the following few days and it hits a snag. Bummed because I didn't want to wait any longer than a week for those pieces. Ivan told me not to worry and he'd get them in as soon as he could and get them in quick. Damn, did Ivan do a great job?! Thanks Ivan!
Here comes the second great part, A few days pass and finally call in Friday and talk to Phil. He said he had just sent them in to the paint booth and I could come in on a Saturday to get them both installed. Hell yeah! That's 2-3 days before Long told me. This is great. The install was a breeze. Literally took them 30 mins. The other hour and a half was spent talking to Ivan, Phil and Justin (a customer) about BMW's. Couldn't have been a more better experience than that. Thanks LTBMW, especially Long, Ivan, and Phil. You guys create the meaning of customer service, integrity, and quality work. Hopefully I can build friendships with you guys and other customers at LTBMW.

edirtaynine · 03-24-2012, 04:25 PM

welcome to socal lol

spdy330 · 03-24-2012, 05:38 PM

Long and crew have been my shop since late 2009. They do excellent work and this is why people keep coming back.

LACSTER · 03-24-2012, 05:54 PM

I need to check this LTBMW place out. I've heard so much about them!!!

PR3CI5N · 03-24-2012, 06:03 PM

If u live in SoCal and have a BMW and haven't been to ltbmw then get ur ass over there! Place is too legit. Surprised u didn't hear about the meet they just had. Damn good turnout with some sick rides.

Quote:

Originally Posted by LACSTER

I need to check this LTBMW place out. I've heard so much about them!!!

Tim07e90 · 03-24-2012, 06:05 PM

Yea, definitely a great place and atmosphere. And btw, by the looks of @LACSTER's profile pic it looks like he's already been there. Lol

Whorning · 03-24-2012, 06:06 PM

Quote:

Originally Posted by LACSTER

I need to check this LTBMW place out. I've heard so much about them!!!

i see what you did thar.

good to hear that you had a pleasant experience OP! LTBMW FTMFW

Tim07e90 · 03-24-2012, 06:07 PM

@PR3CI5N heard about the meet and wanted to go but was at work

LACSTER · 03-24-2012, 06:50 PM

Quote:

Originally Posted by Tim07e90

Yea, definitely a great place and atmosphere. And btw, by the looks of @LACSTER's profile pic it looks like he's already been there. Lol

Yeah man just messing around. LTBMW did both my F10 and my E93

creaminz · 03-24-2012, 06:59 PM

I like LTBMW. I do.

spdy330 · 03-24-2012, 07:40 PM

He's not lying.

Quote:

Originally Posted by creaminz

I like LTBMW. I do.

KRUZNM3 · 03-24-2012, 10:38 PM

Great work great guys great prices!!

m3pare · 03-25-2012, 06:18 PM

Quote:

Originally Posted by LACSTER

I need to check this LTBMW place out. I've heard so much about them!!!

Can't go wrong with the LT crew.

pjdizzle94 · 03-26-2012, 03:11 AM

Quote:

Originally Posted by LACSTER

I need to check this LTBMW place out. I've heard so much about them!!!

StrifeM3 · 03-26-2012, 01:32 PM

Quote:

Originally Posted by LACSTER

I need to check this LTBMW place out. I've heard so much about them!!!

03-24-2012, 03:49 PM	#1
Tim07e90 Captain 130 Rep 775 Posts Drives: 2007 E90 328i Join Date: Mar 2012 Location: SoCal iTrader: (4) Garage List 2007 BMW 328i [8.50]	LTBMW Customer Service After shopping around online and in-person in California for a BMW specialist, I decided to make a stop at LTBMW. Always heard about them through the forums and also through a close friend, and so I finally wanted to make a stop. I bought an OEM M3 E90 spoiler on eBay and needed it to be repainted. A quote from one reputable shop in Chino wanted to charge me $150 for paint and install...yeah, for a small spoiler! What?! So, I held off on painting. I originally went into LTBMW just to check out the facility and make a few friends with customers and workers. During my time there, I talked to Long and found out they paint there; and have great tools and equipment. Well, here comes the first amazing part. After talking to Long he said he'd paint the lip, find splitters for me, then paint those; and then install both for an incredible price! (Don't wanna post their prices, but can call them and guaranteed they'll beat competition and some.) I came in on a Monday and Long said if I brought it Tuesday AM that'd he'd have it on my car by Monday or Tuesday the next week. Kinda bummed but I knew they'd have quality work. So, I came in the next morning to find out Long was out due to the birth of another child. Congrats Long! So I left it with a worker named Phil who took care of handling it and sent it straight to painting that day. Nice! Well, I check up on the splitters the following few days and it hits a snag. Bummed because I didn't want to wait any longer than a week for those pieces. Ivan told me not to worry and he'd get them in as soon as he could and get them in quick. Damn, did Ivan do a great job?! Thanks Ivan! Here comes the second great part, A few days pass and finally call in Friday and talk to Phil. He said he had just sent them in to the paint booth and I could come in on a Saturday to get them both installed. Hell yeah! That's 2-3 days before Long told me. This is great. The install was a breeze. Literally took them 30 mins. The other hour and a half was spent talking to Ivan, Phil and Justin (a customer) about BMW's. Couldn't have been a more better experience than that. Thanks LTBMW, especially Long, Ivan, and Phil. You guys create the meaning of customer service, integrity, and quality work. Hopefully I can build friendships with you guys and other customers at LTBMW. __________________ Performance Mods: ST Coilovers \| R1 Concepts Premier Rotors w/Hawk HPS Pads \| ECS Stainless Steel Brake Lines \| OEM 219M Wheels \| Bridgestone Potenza RE760 \| Precision Euro Spacers \| AA Race Headers \| AFE Race Midpipes \| Remus Powersound Quad Exhaust \| AA Offroad Tune \| RevMotoring Intake Pipe \| Cyba Scoops
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03-24-2012, 04:25 PM	#2
edirtaynine Major General 81 Rep 6,092 Posts Drives: e92 Join Date: Mar 2011 Location: SoCal iTrader: (0)	welcome to socal lol
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03-24-2012, 05:38 PM	#3
spdy330 Major General 530 Rep 6,149 Posts Drives: 05 Tundra, 15 FIT, 17 CRV Join Date: Dec 2009 Location: Chino Hills, CA iTrader: (163)	Long and crew have been my shop since late 2009. They do excellent work and this is why people keep coming back. __________________ If you will be purchasing ANY AT&T services online or in store could you mention that you were referred by me? My Employee Referral ID is eo4489. This would be a great help and it costs you nothing, thank you!
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03-24-2012, 05:54 PM	#4
LACSTER Major General 756 Rep 8,279 Posts Drives: Hybrid Join Date: Nov 2007 Location: oc iTrader: (64)	I need to check this LTBMW place out. I've heard so much about them!!!
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03-24-2012, 06:05 PM	#6
Tim07e90 Captain 130 Rep 775 Posts Drives: 2007 E90 328i Join Date: Mar 2012 Location: SoCal iTrader: (4) Garage List 2007 BMW 328i [8.50]	Yea, definitely a great place and atmosphere. And btw, by the looks of @LACSTER's profile pic it looks like he's already been there. Lol __________________ Performance Mods: ST Coilovers \| R1 Concepts Premier Rotors w/Hawk HPS Pads \| ECS Stainless Steel Brake Lines \| OEM 219M Wheels \| Bridgestone Potenza RE760 \| Precision Euro Spacers \| AA Race Headers \| AFE Race Midpipes \| Remus Powersound Quad Exhaust \| AA Offroad Tune \| RevMotoring Intake Pipe \| Cyba Scoops
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03-24-2012, 06:07 PM	#8
Tim07e90 Captain 130 Rep 775 Posts Drives: 2007 E90 328i Join Date: Mar 2012 Location: SoCal iTrader: (4) Garage List 2007 BMW 328i [8.50]	@PR3CI5N heard about the meet and wanted to go but was at work __________________ Performance Mods: ST Coilovers \| R1 Concepts Premier Rotors w/Hawk HPS Pads \| ECS Stainless Steel Brake Lines \| OEM 219M Wheels \| Bridgestone Potenza RE760 \| Precision Euro Spacers \| AA Race Headers \| AFE Race Midpipes \| Remus Powersound Quad Exhaust \| AA Offroad Tune \| RevMotoring Intake Pipe \| Cyba Scoops
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03-24-2012, 06:59 PM	#10
creaminz Major General 545 Rep 7,705 Posts Drives: E90 LCI Join Date: Sep 2005 Location: So. Cal iTrader: (33)	I like LTBMW. I do.
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03-24-2012, 10:38 PM	#12
KRUZNM3 Colonel 191 Rep 2,191 Posts Drives: F80 M3 Join Date: Jun 2008 Location: Los Angeles, CA iTrader: (12)	Great work great guys great prices!! __________________ [2016 Mineral White F80] [BBS LM] [Air Lift 3P] https://www.instagram.com/kruznm3/
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