E90Post
 


Coby Wheel
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > Canada > Bad News on the Recall Letter



Reply
 
Thread Tools Search this Thread
      11-06-2007, 01:22 PM   #1
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

Angry Bad News on the Recall Letter

I just spoke with RIV, and they have rejected my letter from the Dealer stating that it is "insufficient" for determining the recall status.

I'll reserve my comments about what an absolute crock of shit this is, but they've stated that I need a letter from BMW directly OR very specifically, I need one of the following things from the dealer:

1 - A "Vehicle History Report"

2 - A "Vehicle Warranty Inquiry"

Either must have the dealer stamp, dealer stationary and signature/contact info for Service Manager at the dealer.

I've gone back to the gentleman at the dealership I got the letter from, but I'm not optimistic as he stated BMW strictly forbids giving out these outputs from their system.

Not happy today.
Appreciate 0
      11-06-2007, 02:03 PM   #2
trickydisco
First Lieutenant
trickydisco's Avatar
Canada
7
Rep
331
Posts

Drives: e90 330i
Join Date: Oct 2007
Location: downtown toronto

iTrader: (0)

Sorry to hear.

I JUST faxed them my recall letter from the dealership in
Georgia.
I'll report back what happens...
If they reject, I suppose we either drive to a BMW dealership
in Buffalo, or
goto any Canadian BMW dealership and pay the $500?
__________________

Barrington
2006 330i sedan TiAg
1998 Porsche 911 C2S
1969 Firebird
Appreciate 0
      11-06-2007, 02:19 PM   #3
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

I think you need to call and get an appt with the Canadian dealer so they can do their "inspection", and pay the $500.

Make sure you call the Registrar of Imported vehicles 48 hours after your fax to check the status. I didn't know mine was rejected until I called them today.

The number is 1-888-848-8240, and if you want to skip the 5 minute announcement on various import topics, hit "1" for English, then hit "2" to speak to a representative.
Appreciate 0
      11-06-2007, 02:25 PM   #4
trickydisco
First Lieutenant
trickydisco's Avatar
Canada
7
Rep
331
Posts

Drives: e90 330i
Join Date: Oct 2007
Location: downtown toronto

iTrader: (0)

oh man...

killer is that THERE AREN'T ANY RECALLS.

Thanks for the number, i'll call in 48 hours to get the bad news.
__________________

Barrington
2006 330i sedan TiAg
1998 Porsche 911 C2S
1969 Firebird
Appreciate 0
      11-06-2007, 02:29 PM   #5
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

I could literally write a 10 page diatribe about my thoughts on this Recall letter for RIV - but I won't. Suffice to say, if I had the time and energy, I would get a consumer activist group involved to get it repealed, because it is a total joke. RIV can find out the status of a recall with a single phone call or inquiry in a database.
Appreciate 0
      11-06-2007, 03:10 PM   #6
Slke46
Captain
25
Rep
952
Posts

Drives: E90 Sedan
Join Date: Jun 2007
Location: Toronto Canada

iTrader: (4)

So you guys imported your cars from the states? How was the process, and how did you finance the car? PM me if needed...
__________________
01 540I - M-sport Premium Package ~ 19' HP Evo Staggerrred ~
Appreciate 0
      11-06-2007, 03:14 PM   #7
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

Yep.

Just to save me some typing, there's tonnes of info on this in this thread I already started:
http://www.e90post.com/forums/showthread.php?t=92774

For the steps, I highly recommend getting this document for $9.99 here:
http://www.ucanimport.com/
Appreciate 0
      11-07-2007, 08:36 AM   #8
trickydisco
First Lieutenant
trickydisco's Avatar
Canada
7
Rep
331
Posts

Drives: e90 330i
Join Date: Oct 2007
Location: downtown toronto

iTrader: (0)

update: riv judged my recall letter unacceptable.

Looks like i'll contact Town+Country BMW and head down with some
astroglide.
__________________

Barrington
2006 330i sedan TiAg
1998 Porsche 911 C2S
1969 Firebird
Appreciate 0
      11-07-2007, 08:41 AM   #9
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

I just had my friend who is "in the business" at another dealer call in some favors at some local BMW dealers to see if I could get a letter on the sly.

This is becoming a big issue - the dealers are indicating that they can't provide the information required, and that they hate doing the $500 inspection because the paperwork takes forever, and the money goes to BMW Canada. They also said that some folks are waiting anywhere from 5 to 10 days to get the recall letters back from BMW Canada AFTER paying the $500.

Looks like we're taking this one up the tailpipe whether we like it or not. I'll let you guys know how the inspection goes once mine is completed.
Appreciate 0
      11-07-2007, 08:59 AM   #10
trickydisco
First Lieutenant
trickydisco's Avatar
Canada
7
Rep
331
Posts

Drives: e90 330i
Join Date: Oct 2007
Location: downtown toronto

iTrader: (0)

Quote:
Originally Posted by electricmba View Post
some folks are waiting anywhere from 5 to 10 days to get the recall letters back from BMW Canada AFTER paying the $500.
rather than the letter from BMW Canada, would it not suffice to obtain

1 - A "Vehicle History Report" or

2 - A "Vehicle Warranty Inquiry"

with the dealer stamp/stationary/signature of service mgr from the
dealership directly (thus no waiting)?
__________________

Barrington
2006 330i sedan TiAg
1998 Porsche 911 C2S
1969 Firebird
Appreciate 0
      11-07-2007, 09:03 AM   #11
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

Quote:
Originally Posted by trickydisco View Post
rather than the letter from BMW Canada, would it not suffice to obtain

1 - A "Vehicle History Report" or

2 - A "Vehicle Warranty Inquiry"

with the dealer stamp/stationary/signature of service mgr from the
dealership directly (thus no waiting)?
Sure it would - but BMW Canada has forbidden Dealers to do it, hence the $500 inspection.

I know it is complete nonsense, I just want to get it done with and behind me.
Appreciate 0
      11-07-2007, 09:10 AM   #12
trickydisco
First Lieutenant
trickydisco's Avatar
Canada
7
Rep
331
Posts

Drives: e90 330i
Join Date: Oct 2007
Location: downtown toronto

iTrader: (0)

sorry, I wasn't clear.

I intend to pay the $500, and request the

1 - A "Vehicle History Report" or

2 - A "Vehicle Warranty Inquiry"

either IN ADDITION to, or IN LIEU of the
BMW Canada Letter so that I don't have to wait
for the mail.

Do you think that can be done? ... I'll find out next wednesday
when I see the dealership.
__________________

Barrington
2006 330i sedan TiAg
1998 Porsche 911 C2S
1969 Firebird
Appreciate 0
      11-07-2007, 09:11 AM   #13
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

According to those I've spoken to, BMW Dealers can no longer give customers any reports, screen prints, or any data from the system. If you pull it off - please let me know.
Appreciate 0
      11-07-2007, 09:18 AM   #14
Rossland
Second Lieutenant
Canada
6
Rep
297
Posts

Drives: US 06 330xi
Join Date: Oct 2007
Location: Ontario

iTrader: (0)

Unhappy

Quote:
Originally Posted by electricmba View Post
I just had my friend who is "in the business" at another dealer call in some favors at some local BMW dealers to see if I could get a letter on the sly.

This is becoming a big issue - the dealers are indicating that they can't provide the information required, and that they hate doing the $500 inspection because the paperwork takes forever, and the money goes to BMW Canada. They also said that some folks are waiting anywhere from 5 to 10 days to get the recall letters back from BMW Canada AFTER paying the $500.

Looks like we're taking this one up the tailpipe whether we like it or not. I'll let you guys know how the inspection goes once mine is completed.
Sorry to hear about your problem with RIV. Mine was approved because I had both a letter from the US dealer (on their letterhed) stating that there were no recalls, and a vehicle history inquiry, which is a computer printout also provided by the dealer. This was no problem because I bought the car used from a US BMW dealer. (Towne in Buffalo)

The crazy thing about these recall letters is that Transport Canada already has this information on their web page www.tc.gc.ca/roadsafety/recalls/recintro_e.htm

I have already written to Lawrence Cannon, Minister of Transport with a cc to my MP. Everyone should do the same. I'll bet the manufacturers are busy lobbying hard to create additional obsticles for those of us who want to import our own cars. I wonder how many used BMW's are being imported by Canadian dealers?
Appreciate 0
      11-07-2007, 09:21 AM   #15
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

Quote:
Originally Posted by Rossland View Post
I have already written to Lawrence Cannon, Minister of Transport with a cc to my MP. Everyone should do the same. I'll bet the manufacturers are busy lobbying hard to create additional obsticles for those of us who want to import our own cars. I wonder how many used BMW's are being imported by Canadian dealers?
+1
Appreciate 0
      11-07-2007, 09:22 AM   #16
Slke46
Captain
25
Rep
952
Posts

Drives: E90 Sedan
Join Date: Jun 2007
Location: Toronto Canada

iTrader: (4)

Quote:
Originally Posted by electricmba View Post
Yep.

Just to save me some typing, there's tonnes of info on this in this thread I already started:
http://www.e90post.com/forums/showthread.php?t=92774

For the steps, I highly recommend getting this document for $9.99 here:
http://www.ucanimport.com/
Nice... and congrats to all who have gone through the process. But one question, how did you finance the car? Through the bank? I was told that the money has to come out of your pocket and the loan will be issued once the car is titled in your name.
__________________
01 540I - M-sport Premium Package ~ 19' HP Evo Staggerrred ~
Appreciate 0
      11-07-2007, 09:30 AM   #17
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

I'm leasing - it is relatively easy to pull off if you follow what I outlined in this post:

http://www.e90post.com/forums/showpo...1&postcount=26
Appreciate 0
      11-07-2007, 09:46 AM   #18
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

Thanks - I'm really considering mine completed at this stage, once this stupid $500 letter is done, the car is mine, and after the Canadian Tire inspection it will be properly licensed and warrantied here in Canada.

The process is just a little slow at the moment due to the volume of cars people are bringing up. When I was at the Lexington bridge, the guy told me they are getting 450 cars a day brought across from the US.
Appreciate 0
      11-07-2007, 11:51 AM   #19
Rossland
Second Lieutenant
Canada
6
Rep
297
Posts

Drives: US 06 330xi
Join Date: Oct 2007
Location: Ontario

iTrader: (0)

Smile

Quote:
Originally Posted by Slke46 View Post
Nice... and congrats to all who have gone through the process. But one question, how did you finance the car? Through the bank? I was told that the money has to come out of your pocket and the loan will be issued once the car is titled in your name.
I didn't have to finance mine, but I do know that the banks love financing BMW's because they hold their value so well. Talk to your bank manager about the bridge financing
Appreciate 0
      11-07-2007, 12:31 PM   #20
Slke46
Captain
25
Rep
952
Posts

Drives: E90 Sedan
Join Date: Jun 2007
Location: Toronto Canada

iTrader: (4)

Thanks for the info guys... I'm might start looking at getting rid of my lease and grab a nice 335 if it works out.
__________________
01 540I - M-sport Premium Package ~ 19' HP Evo Staggerrred ~
Appreciate 0
      11-07-2007, 12:52 PM   #21
ThinkPink!
Private First Class
ThinkPink!'s Avatar
Canada
24
Rep
101
Posts

Drives: E92 335
Join Date: Jul 2007
Location: Ottawa

iTrader: (3)

Once you have the car here, just go to the dealership and pay the 500$ extortion fee.

I tried getting around it, but BMW CA won't even look at your car if you haven't paid the 500$.

Believe me, warranty will be useful when you'll need to replace your fuel pump.
__________________

Click here to take a look at some of my E90 inspired t-shirts!
Appreciate 0
      11-07-2007, 02:52 PM   #22
electricmba
Importer / Exporter
electricmba's Avatar
Canada
8
Rep
232
Posts

Drives: 2007 335i Coupe (US)
Join Date: Oct 2007
Location: Burlington, ON, CA

iTrader: (1)

Just came from the dealer - paid the fee. For clarity - it's $570.00, not $500.00 (the government needs to get their piece of it).

The SM was actually really nice at Budds, but I'm still mad I had to pay it. The SM also said he thought BMW was going to raise that fee very soon.
Appreciate 0
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 01:03 PM.




e90post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST