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      09-20-2021, 09:48 PM   #1
Kenneykickin
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MHD licensing fail.

Just purchased the lisence and have my wireless adapter.

When I try to redeem my key it says not connected to internet… it is…
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      09-20-2021, 10:17 PM   #2
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Yea I connected the adapter to my car for the VIN. Have tried redeeming keys on cellular, WiFi etc. still says check internet and try again.
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      09-21-2021, 07:35 AM   #3
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Are you connected to the car when redeeming? Have you contacted MHD? Not much we can do if there is a problem with your license. Shoot them an email.
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      09-21-2021, 09:46 AM   #4
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Are you connected to the car when redeeming? Have you contacted MHD? Not much we can do if there is a problem with your license. Shoot them an email.
Yes even though they say you don’t have to be. But I’ve tried both ways.
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      09-21-2021, 11:56 AM   #5
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Just a heads up, depending on your phone settings, connecting to the wireless dongle will effectively put your phone offline since it'll think its connected via WiFi but the WiFi network has no connectivity (since its just a connecting bridge to your car, not an actual network)
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      09-21-2021, 01:44 PM   #6
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Just a heads up, depending on your phone settings, connecting to the wireless dongle will effectively put your phone offline since it'll think its connected via WiFi but the WiFi network has no connectivity (since its just a connecting bridge to your car, not an actual network)
I switched off WiFi tho and tried with cellular.

iPhone SE 2020.
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      09-21-2021, 03:46 PM   #7
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iPhone SE 2020.
This is where the problem started.... time for Android... haha J/K couldn't help taking a dig at iPhone user.

On a more serious note, do you know anyone with an android phone or tablet that can do the activation for you on their device or just buy a cheap android tablet and return it when your done.
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      09-21-2021, 10:00 PM   #8
Kenneykickin
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This is where the problem started.... time for Android... haha J/K couldn't help taking a dig at iPhone user.

On a more serious note, do you know anyone with an android phone or tablet that can do the activation for you on their device or just buy a cheap android tablet and return it when your done.
Haha no worries brother. This is extremely frustrating. I got the keys to redeem. Had to log in and out of APp. Well now I’m experiencing connection issues when flashing.. says unable to erase memory and says flash failed. !!!! Now car won’t start
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      09-21-2021, 10:06 PM   #9
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Haha no worries brother. This is extremely frustrating. I got the keys to redeem. Had to log in and out of APp. Well now I’m experiencing connection issues when flashing.. says unable to erase memory and says flash failed. !!!! Now car won’t start
That happens to me when the car's voltage is "low" do you have the car on a battery tender while flashing?

I have noticed my hardwired cable is waaaay less delicate when it comes to voltage where as my wifi adapter is super sensitive to anything below 12.4v commonly failing to flash, I just pull out my hadwire and that one flashes without any issues.
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