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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > ConnectedDrive / I-Drive / Navigation Related Discussion > Red screen - rebooting cic



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      07-08-2013, 07:03 PM   #1
isosunrise
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Red screen - rebooting cic

Not sure what's going on. Car was in sunlight today, unavoidable of course.. Started up fine Nav never loaded... After 4 minutes the cic turned bright red and rebooted this keeps happening.. Help I'm nervous since Im out of warranty.

See below..

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      07-08-2013, 08:35 PM   #2
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This has happened to my parents 2011 328xi and from what I remember from googling it's somewhat common with many different causes (heat, battery issues, etc). In my case it only happened once and after restarting the car it went away. Hopefully the same with you just let the car rest for a while then start her back up again.
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      07-08-2013, 09:00 PM   #3
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I would try maybe disconnecting battery charging it with tender and reconnecting it and see what happens from there. I dont know much about the nav's since mine doesnt have that option but thats what id try.
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      07-08-2013, 09:07 PM   #4
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Just disconnected the battery for 30 minutes and nothing. I'm in nj there is a heat wave. The car cic starts up radio works.. Anything to do with the hard drive doesn't work for example Nav and the music collection. Seems like a computer trying to boot over and over.. Car was programmed about 1 month ago due to similar issue.
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      07-09-2013, 09:57 AM   #5
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Got the car to BMW this morning good is they were able to take it and see whats wrong with it - bad is - they had altimas left for loaner cars or Audi a3's. Went back to my roots and took the A3.

S/A said he has never heard of this but looked into it and seems like its a CIC replacement headed my way. I am out of warranty and may cost me right under 2k. Any suggestions?
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      07-09-2013, 10:00 AM   #6
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At least you know the operating system isn't Windows-based...hardy har har!
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      09-20-2013, 08:35 AM   #7
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Quote:
Originally Posted by isosunrise View Post
Got the car to BMW this morning good is they were able to take it and see whats wrong with it - bad is - they had altimas left for loaner cars or Audi a3's. Went back to my roots and took the A3.

S/A said he has never heard of this but looked into it and seems like its a CIC replacement headed my way. I am out of warranty and may cost me right under 2k. Any suggestions?
Hi!
This is common issue already.
Suggestion is Connecting line CIC/CID (61 11 9 185 171 or 61 12 6 935 686) depending on car options.
Discussion here http://www.e90post.com/forums/showthread.php?t=303797

Hope this helps. Please let me know results!
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      09-20-2013, 08:37 AM   #8
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Quote:
Originally Posted by inf1982
Quote:
Originally Posted by isosunrise View Post
Got the car to BMW this morning good is they were able to take it and see whats wrong with it - bad is - they had altimas left for loaner cars or Audi a3's. Went back to my roots and took the A3.

S/A said he has never heard of this but looked into it and seems like its a CIC replacement headed my way. I am out of warranty and may cost me right under 2k. Any suggestions?
Hi!
This is common issue already.
Suggestion is Connecting line CIC/CID (61 11 9 185 171 or 61 12 6 935 686) depending on car options.
Discussion here http://www.e90post.com/forums/showthread.php?t=303797

Hope this helps. Please let me know results!
Cic was replaced at dealer- out of warranty. Parts+labor 1800
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      09-20-2013, 09:19 AM   #9
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Here is my thread on this issue:

http://www.e90post.com/forums/showthread.php?t=885132

If this happens to me again, I'll replace the $37 video cable before I would even consider taking it to the dealer or blow $1800 on a new CiC.

How did they determine it was the CiC and not just the cable?
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      09-20-2013, 09:24 AM   #10
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Quote:
Originally Posted by UKBasketball
Here is my thread on this issue:

http://www.e90post.com/forums/showthread.php?t=885132

If this happens to me again, I'll replace the $37 video cable before I would even consider taking it to the dealer or blow $1800 on a new CiC.

How did they determine it was the CiC and not just the cable?
It wasn't just my screen going red my entire system was rebooting you could hear the disc in the cic making a loud click and starting up again. I wish it was a cable. My new cic is very fast not slow or sluggish like my last unit. In the meantime I'm trying to retrofit combox I should have waited and thought the issue through but no radio killed me!
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      09-20-2013, 09:26 AM   #11
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Well I'm glad you got it fixed! What year is your 335?
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      09-20-2013, 12:11 PM   #12
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Quote:
Originally Posted by UKBasketball View Post
Well I'm glad you got it fixed! What year is your 335?
Its a 2009 - worth fixing if its your daily car (like mine is) otherwise better off replacing with a used unit from eBay or a member on here + retrofitting combox.
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      09-21-2013, 02:11 PM   #13
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Quote:
Originally Posted by UKBasketball View Post
Here is my thread on this issue:

http://www.e90post.com/forums/showthread.php?t=885132

If this happens to me again, I'll replace the $37 video cable before I would even consider taking it to the dealer or blow $1800 on a new CiC.

How did they determine it was the CiC and not just the cable?
Is that one of the cables I mentioned earlier?
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      12-11-2015, 02:59 PM   #14
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I also have the red screen. Happened today
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      12-11-2015, 03:17 PM   #15
isosunrise
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Quote:
Originally Posted by J. Dub
I also have the red screen. Happened today
It's the cic, I had mine replaced at the dealer. Go the Ebay route and have someone local code it.. The swap is easy just plug and play. Coding is the only issue you'll run into.
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      12-26-2015, 05:13 AM   #16
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Quote:
Originally Posted by isosunrise View Post
It's the cic, I had mine replaced at the dealer. Go the Ebay route and have someone local code it.. The swap is easy just plug and play. Coding is the only issue you'll run into.
Maps and speech needs to activated as well...
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      01-09-2016, 10:34 PM   #17
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I have the same issue. I hear it happens a lot these days.
Looking into replacing the unit as well.
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      01-28-2016, 12:44 PM   #18
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Quote:
Originally Posted by nolemons View Post
I have the same issue. I hear it happens a lot these days.
Looking into replacing the unit as well.
How often does it happen to you?

Mine happened 3 times in one day. And it hasn't done it since. Really strange.
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      05-30-2016, 10:47 AM   #19
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Quote:
Originally Posted by J. Dub View Post
How often does it happen to you?

Mine happened 3 times in one day. And it hasn't done it since. Really strange.
Mine started the same way.. 2-3 times a day, than nothing for a week or so. Than red screen again, than nothing again for a week... now it's coming back more and more often
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      06-04-2016, 09:19 AM   #20
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Quote:
Originally Posted by nolemons View Post
Mine started the same way.. 2-3 times a day, than nothing for a week or so. Than red screen again, than nothing again for a week... now it's coming back more and more often
So far, since I posted... It hasn't returned.
My car is a 2010 e92 with back up sensors. How about you?
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      06-24-2016, 03:12 PM   #21
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Quote:
Originally Posted by J. Dub View Post
So far, since I posted... It hasn't returned.
My car is a 2010 e92 with back up sensors. How about you?
I've switched to NBT this month, so luckily red screen is no longer an issue
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      08-03-2019, 10:42 PM   #22
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NBT?
I have a 2011 328i xdrive (e90 LCI) with idrive, and my screen went red the other day, and after 2 min, it went black. Now I have no screen, no audio, and I have the SOS error message in my dash cluster. I pulled the center apart (removed the panel, climate controls, cd player and what I assume is the CIC directly under it), and now have an empty hole in my center dash. All the wires look ok. Do I need to pull the screen? How can I test the CIC to verify that is the problem? Which cable is the one going to the screen (and part number or URL to order a new one)? How can I tell if it is damaged, or do I just order a new one and hope it works?
This is so frustrating!

Marcus
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