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BMW 3-Series (E90 E92) Forum
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Blower Motor Recall Experience
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01-21-2019, 08:31 AM | #89 |
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Your SA is an idiot. From pulling into the service area, it took the dealer in Lynchburg, VA 2.5 and I was heading home.
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01-21-2019, 10:21 AM | #90 |
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Yeah I took mine in and got airbag, blower motor and PCV done in about 3hours. But they were dicks and didn't give me a rental and washed the car even though I asked then not to...
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01-21-2019, 10:49 AM | #91 |
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Generally, (even though I have two BMWs) if the repairs are going to take under 4 hours my SA will ask if I need a ride somewhere. If it's over 4 hours, they will offer me a loaner.
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01-22-2019, 10:21 AM | #92 |
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welp, turns out I got fucked.
tech didn't install my serpentine belt properly, ate a rib off of it and the alternator ingested the material. I picked the car up saturday, drove home in a blizzard and then noticed the noise the next morning when I started it to clean up my driveway. Called sunday at 11am. No call back monday. Called monday at noon. No call back yesterday, or as of right now (11AM tues). So here I am, with my freshly serviced e91 that I can't drive because it needs a new belt. Oh, and I got to put the belt back on properly in 0* weather outside. So that was fun. So I guess thus far my recall experience is not going well, and I am not pleased by the complete lack of fucks from the SA and dealer. I will withold the dealer name until I give them a chance to deal with their mistake. I have documented everything with videos and photos. So when this gets escalated to BMWNA, I expect my junk to get fixed. If it goes that route, I'll be sure to defame the dealer via every avenue available on the internets. what I found when I popped the hood: That's my >40K mile belt. Last edited by nsjames; 01-22-2019 at 10:29 AM.. |
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01-22-2019, 12:13 PM | #93 |
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I got the recall done, took them maybe 3 hours and they didn't try to sell me anything else. They loaned me a 740i M-Sport for the day, so I was in no hurry to get back.
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01-22-2019, 02:48 PM | #94 |
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so I called the dealer again, and again my SA was busy, so I told them I've been without my car for 2 days and I needed to speak with the GM.
2 hours later and they just dropped off an x3 in my driveway and took my e91 back to the dealer. It's 55 miles from here to there. I've been assured that they will replace the drive belt, and remove the alternator and inspect it. |
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01-24-2019, 12:38 PM | #95 |
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so my e91 is on it's way back.
I'm told they replaced the belt, removed the alternator and tested it, and charged the battery. I assume the low charge was from driving it with the belt not right, and then it sitting in 0* weather for two days. |
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02-12-2019, 08:20 PM | #96 |
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I took my 335i. The blower motor wiring was replaced. Only that service was done. Dealership didn't inspect my car or gave me any recommendations on what to replace. Would of been nice to get a second opinion on some stuff.
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02-12-2019, 10:03 PM | #97 |
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Well I guess in the end they kind of did the right thing....
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02-13-2019, 08:23 AM | #98 | |
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Funny I took my car to them for a new battery and to check the oil filter gasket leak (which I declined) and they did the blower motor recall work unknowingly to me at the time of drop off. I only saw the work detail (free of course) as a line on my final bill.
Too bad the premature leaky gaskets don't have a recall! Quote:
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02-13-2019, 12:03 PM | #99 |
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Schomp BMW in Denver kept my car for 2 days and someone hit it. They refused to show me the security camera. I filed a complain with BMWUSA, but getting no responses. Help please
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02-13-2019, 05:10 PM | #100 | |
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Quote:
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02-14-2019, 08:59 AM | #101 |
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02-14-2019, 10:24 AM | #102 | |
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At least they didn't lean on you upper radiator hose. A few of us caught that wrath. Does anyone think this is procedure is more brokanic than what we put in our DIYs? |
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02-14-2019, 10:29 AM | #103 |
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Be grateful, half of it is booking time bullshit anyway.
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02-14-2019, 10:38 AM | #104 |
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Your insurance company has lawyers on hand that can handle this. They will advise if the police should be involved.
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02-14-2019, 10:54 AM | #105 | |
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2 business days of not responding to a customer that's stated they can't use their car is unacceptable. and I don't trust that the alternator hasn't been damaged, it's just working for right now. but did ingesting a bunch of rubber shorten it's service life? probably. and had I discovered a coolant leak I would have made them put a radiator in it. Homie don't play games. do agree that I take more care when servicing the car than any shop monkey is going to, and that's just a fact for every car I've ever owned. I stopped taking my junk to other's for service a long, long time ago. If BMW would just give me the recall parts I'd rather just install them myself. |
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02-14-2019, 10:56 AM | #106 | |
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One of the service managers said they did not do it without even stepping outside to inspect the damage. |
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02-14-2019, 10:59 AM | #107 | |
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they don't have the video anymore. you should have contacted your insurance and police when you picked up the car and noted the damage and they refused to cooperate. |
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02-21-2019, 12:13 PM | #108 |
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I've done my spark plugs and do all the oil changes so, probably will just wait until it starts leaking and do it.
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03-09-2019, 07:55 AM | #109 |
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I finally got my blower motor wiring replaced on 2008 335xi. . But the air does not blow hard anymore. It doesn't blow any faster after middle point setting. I know I have a battery issue or IBS problem because clock and trip is always reset. Could the battery problem affect the blower motor speed? I will check my air filter but doubt it's that. Did BMW improperly wire the blower motor?
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03-09-2019, 09:02 AM | #110 |
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1500 for ofhg LOL
They quoted me 1000 for vcg. The stealership doesn't like me very much I don't think. They see me walking out with boxes of fluid, the only thing I buy that's genuine BMW |
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