Mobile Detail Service Chipped My Paint

bl0wnb0xerbabie · 04-20-2018, 12:02 PM

I recently had a mobile detail shop clean the my car and when buffing out one of the deeper stains on the paint, the top of the buffer pad flew off and made a minor chip through the paint on the door. Although it was small in diameter, it still went through the layers of paint to the grey. They did it infront of me and they are willing to either make a claim through their insurance to cover or just settle with me by paying me $250. However, they said if it's through insurance, they will need to repaint the whole car door.

Would you guys recommend the repaint, or just take the $250?

Delta0311 · 04-20-2018, 12:03 PM

Quote:

Originally Posted by bl0wnb0xerbabie

I recently had a mobile detail shop clean the my car and when buffing out one of the deeper stains on the paint, the top of the buffer pad flew off and made a minor chip through the paint on the door. Although it was small in diameter, it still went through the layers of paint to the grey. They did it infront of me and they are willing to either make a claim through their insurance to cover or just settle with me by paying me $250. However, they said if it's through insurance, they will need to repaint the whole car door.

Would you guys recommend the repaint, or just take the $250?

How much do you like your car? Is the body in otherwise damn near perfect condition.

Well if it is a claim thorough their insurance you might as well go with that option.

BSM n54iS · 04-20-2018, 12:12 PM

Insurance

bl0wnb0xerbabie · 04-20-2018, 12:22 PM

Quote:

Originally Posted by Delta0311

How much do you like your car? Is the body in otherwise damn near perfect condition.

Well if it is a claim thorough their insurance you might as well go with that option.

Yes, the body is in perfect condition. The chip is very small and they tried to use touch up paint and smooth it over, but it's too deep.

This is my first BMW; my concern is that if they repaint, it will never be as good a quality or job as oem paint. Is that a valid concern?

Delta0311 · 04-20-2018, 12:30 PM

Quote:

Originally Posted by bl0wnb0xerbabie

Yes, the body is in perfect condition. The chip is very small and they tried to use touch up paint and smooth it over, but it's too deep.

This is my first BMW; my concern is that if they repaint, it will never be as good a quality or job as oem paint. Is that a valid concern?

If they do quality work then it will be perfect. I had my driver side door and side skirt replaced back in 2015. The shop that did the work matching everything 100%. I also had my rear bumper replaced last year when my buddy cracked it after backing into it. Same shop did the work and the bumper is matched 100%.

And I feel you man, the car is like my kid. I had 3 BMWs so far (have 2 now) so I know where you are coming from.

tcphoto · 04-20-2018, 03:08 PM

I'd have them fix it, odds are it might cost more than the $250 they are offering. Besides, it forces them to do it right.

Rival · 05-22-2018, 01:43 PM

insurance all day

04-20-2018, 12:02 PM	#1
bl0wnb0xerbabie Enlisted Member 4 Rep 30 Posts Drives: 2010 Metallic Blue E92 Join Date: Mar 2017 Location: Bay Area iTrader: (0)	Mobile Detail Service Chipped My Paint I recently had a mobile detail shop clean the my car and when buffing out one of the deeper stains on the paint, the top of the buffer pad flew off and made a minor chip through the paint on the door. Although it was small in diameter, it still went through the layers of paint to the grey. They did it infront of me and they are willing to either make a claim through their insurance to cover or just settle with me by paying me $250. However, they said if it's through insurance, they will need to repaint the whole car door. Would you guys recommend the repaint, or just take the $250?
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04-20-2018, 12:12 PM	#3
BSM n54iS Brigadier General 2685 Rep 4,202 Posts Drives: '11 335is \| '16 Macan Turbo Join Date: Aug 2015 Location: Everywhere and Nowhere iTrader: (7)	Insurance __________________ '11 335is BSM MT "BMW Performance Editon" \| '16 Porsche Macan Turbo GruppeM CF Intake \| AR Resonated DP \| ER CP \| Turbosmart RacePort BOV \| Cobb FMIC \| RB Inlets \| RB External Mishi/Turner OCC \| Michelin PS4 \| BMW Performance Springs/Bilstein B8 + Dinan & M3 bits \| BMW Brembo BBK \| BMW Performance CF Spoiler \| BMW Performance CF Lip \| BMW Performance Alcantara \| PS Designs GTS Armrest \| AG H6-40 \| Rear Seat Delete
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04-20-2018, 03:08 PM	#6
tcphoto Brigadier General 3513 Rep 3,042 Posts Drives: E92 335i 6MT Coupe Join Date: Dec 2009 Location: Nashville, TN iTrader: (1)	I'd have them fix it, odds are it might cost more than the $250 they are offering. Besides, it forces them to do it right. __________________
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05-22-2018, 01:43 PM	#7
Rival Captain 66 Rep 790 Posts Drives: 95 z28 Join Date: Jul 2012 Location: shytown iTrader: (0)	insurance all day __________________ 2010 335i M sport 2008 328i 2006 325i 1995 Z28 6spd - 377rwhp rip
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