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      11-30-2010, 05:38 AM   #1
W12
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bluefin - total mess up and car now immobilised

HI guys

Just thought Id inform you of my current experience with bluefin.

Ordered it in Wednesday last week - no problem got the forum 10% off so 407 delivered.

Arrived Thursday as promised but have charged my card 452- called up apparently will refund difference - am still waiting!!

Plugged into my E92 335d on thursday night downloaded original map onto bluefin then plugged into my pc and uploaded to superchips after about 4 attempts it connects to their server.

Waiting for this supposed text and email to say new map is ready to download.....all friday nothing, call up friday at 4:30pm they say their computer says it has already been downloaded I should plug into my car and upload map!

I try this but still no response from the bluefin its still saying insert cd-rom!

So i wait patiently all weekend...call up on monday afternoon again after not hearing anything from them...and they reset their comp which then i get an email and text saying map is ready to download!

So i download map and go out to car-it uploads after doing the whole holding start button down for 5 sec to make sure ignition is on etc.. first time=error code, I try again this time it starts uploading and finishes then makes 2 loud beeps and all different error codes are lighting up on the i drive screen and an error code to on the bluefin code C034 to say its failed to upload!

I call up again they say try installing original map again then try uploading the bluefin map. ok.

I then spend the next hour in the freezing car trying to upload the original map but keep getting the same two beeps at the end of the upload with the same error code C034!

I have given up, my car is immobilised and wont start.

Have called again this morning and they come up with that the unit had got two different vin numbers on it so may not even have my original car map on it!!!

am now waiting for them to call me back with my car immbolised on the drive way -

Am pissed off to the max now to say the least - starting to think I should have used evolve instead.
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      11-30-2010, 07:35 AM   #2
rsmallwo
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I used ecospeednorth and they came to my house and all went smoothly for 285.

Would like the ability to switch back to standard but not really that fussed
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      11-30-2010, 07:36 AM   #3
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I was in my local BMW dealer Saturday evening, when some fitters from the local VW garage pushed in a 530d which had a Superchip loaded that morning and was dead ever since. The workshop forman looked at it and though the ECU was fooked.
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      11-30-2010, 08:41 AM   #4
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OP - I hope you get some support from Superchips, like someone coming to your house to sort it out.

There's a lot at stake when meddling with these flash tools. The developers try to reduce it to a nuts and bolts approach, but when it all goes pear shaped only an expert on hand will be able to sort you out.

Even a lot of the 'authorised dealers' for remaps haven't really got a clue what they are doing, they aren't software or hardware literate and just treat it like some fool proof plug 'n' play tool, which it is most of the time, but not when it goes wrong!!

A friend with a TT had a map go wrong when it was being loaded up, they couldn't sort it at all. caput. nothing. In the end they pushed his car down the road and he called Audi assist. They don't have the tools or know how to read / diagnose corrupted code etc at dealers, so they just diagnosed it as a faulty ECU and replaced under warranty - took a week though.
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      11-30-2010, 09:23 AM   #5
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Scary stuff. Please keep us updated on what happens.
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      11-30-2010, 11:10 AM   #6
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Quote:
Originally Posted by W12 View Post

Have called again this morning and they come up with that the unit had got two different vin numbers on it so may not even have my original car map on it!!!
That's gonna hurt if SC's don't sort it out!

Is your car under three yr's old?
If so I'd do as DB suggests, tow it somewhere and ring BMW Assist.
When asked what happened plead ignorance and look dumb.

Oh and get someone who knows what there doing in terms of remaps next time.
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      11-30-2010, 11:25 AM   #7
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Be careful towing an auto, I think Ian means get it low loaded.
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      11-30-2010, 11:39 AM   #8
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Quote:
Originally Posted by creepy coupe View Post
Be careful towing an auto, I think Ian means get it low loaded.
I hadn't even considered that in honesty Del, but yes you're right.
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      11-30-2010, 11:45 AM   #9
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If the OP is at home, just push it off the drive and say 'well that's where it conked out Mr BMW'
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      11-30-2010, 05:14 PM   #10
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Update: fineally got a call from Jame a senior tec at SC about 1:30 today saying i could dowload an original and bluefin map from them that he had sorted out for me.

I did it and he told Not to press and hold the ignition button but just to press it breifly once and not to close the drivers door - I did this and it worked!!!

Original map uploaded then the bluefin one and the car is fine all warning lights off and drives fine - just worried if any damage has been done although Jame assured me nothing would have got damaged....

Last edited by W12; 12-01-2010 at 04:14 AM..
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      11-30-2010, 05:27 PM   #11
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Phew....

I was stressed just reading this thread. Glad it's sorted.
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      11-30-2010, 05:35 PM   #12
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ISTA can instantly see if the DDE has ever been flashed as soon as its plugged into the car, so your warranty will be instantly voided via BMW FASTA data which is auto atically sent to Bracknell.
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      11-30-2010, 05:47 PM   #13
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Quote:
Originally Posted by JonnySi View Post
ISTA can instantly see if the DDE has ever been flashed as soon as its plugged into the car, so your warranty will be instantly voided via BMW FASTA data which is auto atically sent to Bracknell.
Damn - good job car out of warranty then!
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      12-01-2010, 04:12 AM   #14
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OP - glad you're sorted - must have been a nervous few days for you!

Quote:
Originally Posted by JonnySi View Post
ISTA can instantly see if the DDE has ever been flashed as soon as its plugged into the car, so your warranty will be instantly voided via BMW FASTA data which is auto atically sent to Bracknell.
Not if its been flashed properly and the flash counters kept the same.

And now Independants are allowed to upgrade/flash the cars and keep the warranty how's that going to work then when they operate outside the BMW UK network?
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      12-01-2010, 06:46 PM   #15
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Yet more good reasons to go for a piggyback.

Saw this with a couple of Renaults, only the ECU was fried and had to be replaced to the tune of 800.
Not worth it IMO.

Is there any limit to reflash on these ECUs then?
Some of the Renault units were limited to seven attempts, or so, and then kaput.
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      12-04-2010, 02:13 PM   #16
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Interesting how some people in this thread have no qualms about defrauding BMW......
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      12-04-2010, 02:26 PM   #17
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Quote:
Originally Posted by FazerBoy View Post
Interesting how some people in this thread have no qualms about defrauding BMW......
And moan like fuck if BMW question anything
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      12-04-2010, 03:18 PM   #18
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Quote:
Originally Posted by m1bjr View Post
Yet more good reasons to go for a piggyback.
OK, or some might suggest "more good reasons to go with an established outfit like Evolve or DMS".

I also like the idea of some experienced guys in charge, rather than a DIY muppet (me!) with remote advice should something go wrong.

Mike.
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