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BMW 3-Series (E90 E92) Forum
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New Sponsor Intro | SIEN Performance | Tuning Products - WITH ENGINE WARRANTY!!
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01-06-2010, 04:02 PM | #45 |
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well Shiv, people do consider the time value of money, or should consider.. right?
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01-06-2010, 04:08 PM | #46 | |
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Im going to be honest, I dont see this working for you as an owner, or for any customers out there due to the amount of disagreement and contention that will arise due to the claims process. I think people will continue to roll the dice by removing mods when going to the dealer and find comfort in their local independent shop. The economic decision is simply to ask, is the cost of the repair > than the cost of removing and re-installing all of my parts? If yes, then proceed to remove and take to dealership and hope that they can sort it out. If no, then pay for it out of pocket and avoid dealing with BMW all together... I really don't see how this will ever make money... but best of luck. It is a unique concept and most successful people did not make money doing what everyone else did. cheers! |
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01-06-2010, 04:08 PM | #47 | |
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When the concept was conceived it was through discussions with many owners, and of course we ourselves saw it as something we would take up. The peace of mind knowing that, just in case, (and that is the key here) something goes wrong because I wanted to tune my car and BMW said 'hey buddy, no way' I don't want to be stuck with that bill to pay. For me (and hopefully others) it's worth the few hundred extra. But we are very aware it's not for everyone. Lot's will want to run the risk and try and get any problems done on warranty, and others will want even more security than we can offer by going to Dinan (who still offer a great product). Hopefully we sit in the middle somewhere for people who still want to push the boundries... but with a safety net at the bottom. |
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01-06-2010, 04:10 PM | #48 |
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Anyone can whois the domain and get the address, they publically listed it. How nice of the mods to delete more than just the address and maps, but some of my other info.
There have been alot of overnight companies come and alot of people being scammed on this site. I don't see how alot of people just jump on a bandwagon and don't even look around. |
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01-06-2010, 04:12 PM | #49 |
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"Backed by an A+ acredited insurer, the SIEN Performance warranty is incredibly secure."
And the company is...? |
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01-06-2010, 04:14 PM | #50 | |
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2007 E92 Montego Blue 335i
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01-06-2010, 04:16 PM | #51 | |
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Yes the insurance is oursourced of course, although it comes through us first in an attempt to resolve as quickly as possible. Nobody knows it like us so that's the deal we have with them luckily enough. As I said, this isn't a replacement to the warranty. I'd still expect people to go to their dealers first. We all know that even the most basic of issues will be 'tune related' if your all bolted up. Whether it's worth it for some people will of course be up to them, we hope so. We have tried to price it competitively enough so that it's worth the shot, but it is considered simply the backup plan and whether people will see those few hundred dollars as worth that little extra security well, we hope so, initial feedback seems very positive! Paul |
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01-06-2010, 04:21 PM | #52 |
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What kind of documentation do you need in order to determine what caused the problem? Are you going to personally inspect every car that has a claim? And how long is it going to take to pay a claim. If people have to wait around for days or weeks thats going to cause major issues.
Also, 99% of the cars here are already modded..if you wont offer warranties on cars that have parts other than those that you sell, then who do you plan on selling to? |
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01-06-2010, 04:21 PM | #53 | ||
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Yep, that's it in a nutshell. |
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01-06-2010, 04:23 PM | #54 |
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Yes, but what safety net are you actually providing? Will your warranty cover current known issues after BMW's warranty expires, for HPFP's, Injectors, Coils, WG-bushings and VANOS mechanism's, which are known not tune related? I guess not. Just give me one example when the warranty is needed and applicable and I'll be happy.
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01-06-2010, 04:23 PM | #55 |
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I agree with you here. Who is the insurer? Who rated them A+? If they are public and have a reputation and public filings, it would make the offer more legitimate. If I buy house insurance from Joe down the street, I know he is affliated with Nationwide, Allstate, Erie, etc. If it was just him, I'd want to see his balance sheet, cashflow statements, and more.
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01-06-2010, 04:24 PM | #56 | |
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01-06-2010, 04:24 PM | #57 |
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Drives: M3
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Does the insurance include labor?
Where would one have to go if anything were to happen? Pretty good idea.
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e36 M3 Coupe, e36 325i Sedan
e90 335i--SOLD Best 60-130-------------9.15 Seconds------------------WWW.MR5RACING.COM |
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01-06-2010, 04:26 PM | #58 |
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Again more than happy for some members and customers to contact them to check the legitamacy, we only ask that, for now at least during our launch months the name isn't put on a plate for any would-be competitors of ours.
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01-06-2010, 04:34 PM | #59 |
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You should have people you give that information to sign an NDA or something - you don't want someone running off with your ideas. Ask me how I know.....
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01-06-2010, 04:36 PM | #60 | |||
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Fault wise I would say a mixture of turbos/WG's or full on meltdowns will be the main claims we would see, of which there are plenty about that we know about. It's not a huge amount but it definately happens. Quote:
Our priority is of course to make the process as pain-free and quick as possible, nobody wants the inconvenience of having their car off the road Quote:
Hey Andrew! Yea I know, it's frustrating not simply just stating the name but like you said a lot of sweat and tears has gone into it, would be heartbeaking to see it stolen at the beginning! |
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01-06-2010, 04:49 PM | #61 |
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Will your warranty cover a defective Turbo/WG unconditionally, after BMW’s warranty expires?
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01-06-2010, 05:00 PM | #62 |
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So you do not cover HPFP although Procede increases the fuel pressure putting more stress on it. That is understandable since it is impossible to say if the added stress made it fail, or if it had failed regardless of the tuning. However, if people want their FPHP to be covered under the warranty, your solution will NOT help them in any way. They still need to take off their DPs etc if they want to be sure their HPFP to be covered by the BMW.
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01-06-2010, 05:12 PM | #63 |
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Let me get this straight. Say I buy the Stage one pacage, and 3 months down the road my turbos are whinning, i go to the dealer and they tell me to buzz off cause the car has a tune on it. My car needs new turbos, where do i go and who pays for it?
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01-06-2010, 05:12 PM | #64 |
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I have to agree with R1000K3 at this point.
If I understand what you've said correctly, you are giving a warranty to cover failures related to parts you sell. But the car must be under the factory BMW warranty? The general practice has been to remove mods when a person goes to the dealer with a problem, therefore the BMW warranty covers it. I suppose one could say what if the dealer says 'no way' but that's a big what if. If you've removed the mods, then its up to the dealer to prove mods even caused the problem. Maybe I'm just splitting hairs... Good luck with your new idea! |
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01-06-2010, 05:27 PM | #65 |
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Sounds good. But I don't get it really. Let's say I buy a procede from u
and all other bolt ons from someone else and my engine blows for some unknown reason. Do I still get engine warranty? How would u know I had other bolt ons on the car that I didn't buy from u? |
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01-06-2010, 05:34 PM | #66 | |||||
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With regards to HPFP, it's simply something that even BMW recognise as a faulty part... there's just no way we can take responsibility for it at the price point we are at. Quote:
This is a big contention, and I understand people's concerns with the whole 'fitting/un-fitting' of mods. The problem being, leave them in and run the risk of warranty denial/cancellation... The situation wouldn't change with buying, say, a PROcede and DP's from us. You are in exactly the same position that many of you are in now. BUT, if something did go terribly wrong and BMW say adios (also taking into account you do not require a valid BMW warranty to be eligable for our products, just be within the 4yr/50mile zone) we are there to help you out. Quote:
It would be in every customers interest to keep their BMW warranty in tact as our warranty runs out quicker and only covers specific area's of the car... To act just as they are now but in the knowledge that there is a safety blanket. We of course could expand the coverage.. include longer time policies, take over more responsibility of components etc but I believe it would raise the premium to levels that nobody would be acceptable with. We are simply offering our tuning products with a backup safety net in the 'rainy day' scenario and duly have tried to keep the costs (both ours and the products) as low as possible. Quote:
Before I create that I'll say, for your scenario above, the main point is that for the policy to remain active only parts sold through us are allowed on the vehicle. We know they were purchased new, at what date and of course earn commission which goes towards the premium to keep the number crunchers happy. A main reason we are constantly expanding the product range. Much like Dinan, only parts sold from us can be used on that specific part of the vehicle (e.g. Engine). Thanks guys! |
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engine warranty, insurance, sien, tuner warranty, warranty |
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